1 to 8 of 8 Permanent Customer Service Jobs in Stockport

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providing regular call status updates Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Dealing more »

business needs for workshops, meetings and training. The salary on offer is £33k-£38k depending on experience. About the role: The role of the Customer Service Centre (CSC) is to provide a single point of contact for our customers. The Facilities Management Helpdesk is one team operating within … a wider Customer Service function. You will be responsible for both the leadership of your team, and delivery of brilliant service to our customers. Ensuring the Helpdesk Advisors are able to respond efficiently; logging, allocating and managing reactive service requests proactively updating customers and any completing … Escalating to Operational Management where applicable. Taking any learnings from complaints to feed into Continuous Improvement. Find opportunities to work collaboratively to improve the service delivered to customers, with a 'right first time' approach.What you will bring to the role: Experience in a supervisory/team lead role in more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist in … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »

that material availability aligns with manufacturing. The planner/scheduler also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/scheduler will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

Job Description We are seeking a skilled CNC Service Engineer to join our prestigious client based in Stockport! This is a field based role, and an excellent opportunity to join a well-established engineering specialist, that supply new machinery and work on various equipment for their large customer … multi-skilled (electrical bias) and has experience repairing CNC and Manual Machinery. This is a Full-Time, Permanent position! What youll be doing Inspect, service, repair, and commission a variety of CNC and Manual Machinery Maintenance of Milling Machines, Lathes, Grinders, Drilling machines etc Work will include Machinery Upgrades … Removals and Installations Perform both Electrical and Mechanical repairs (electrical bias) Work both individually and as part of a team of engineers Provide excellent customer service Drive the company van and maintain with necessary tools and supplies needed A mix of working in the workshop and out on more »

Microsoft 365 Intune VMware & Hyper-V AzureAD (Entra) Exchange Active Directory Veeam VoIP NAS & SAN Firewall management Day to day youll be: Delivering outstanding customer service through understanding the users needs. Providing technical support for a range of technologies and clients (From SMEs to Enterprise level) The point … of technical escalation for the 2nd line team and ensuring high levels of service are delivered and maintained. Taking full ownership of incidents and ensuring they are quickly prioritised appropriately Updating and creating technical documentation Mentoring the junior engineers Getting involved in project implementations, including planning and design through … your development thenplease apply with your CV. 3rd Line Support Engineer | IT Support Engineer | Infrastructure Engineer | Third Line Support | 2nd Line Engineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineer more »

competitive salary between £24k - £26k, negotiable depending on experience, plus discretionary bonus, training, on-site parking, pension and 20 days annual leave (increasing with service) + bank holidays. To be successful, you will have exceptional prioritisation, planning and communication skills and can deal with a wide range of people … key clients. Essential: - Good administration skills - Good telephone manner - A good understanding of Microsoft Office software packages and general IT knowledge. - Great communication and customer service skills. - Strong organisation skills. Nice to have: - Previously worked in a similar helpdesk or scheduling role. - Previous experience within a property management more »