5 of 5 Permanent ITIL Jobs in Sunderland

function Strong problem-solving skills, ability to handle pressure calmly, and willingness to "lean in" to difficult challenges Experience with, and good understanding of, ITIL practices, use of support tooling (e.g., Freshdesk), and creating and using KPI reporting Attributes Genuine customer-first mindset with a drive to make dental practices ...

Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team We are looking for: Proven experience with creating and managing ...

DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £110k based on experience, plus a bonus and an impressive benefits ...

Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage a small team We are looking for: Proven experience with creating and managing ...

Transition Analyst (ITIL) Insurance Hybrid: 1-2 days per month in either Newcastle or Glasgow (whichever is closest) 6 months £350 - £400 per day In short: This is a Separation and Transformation within the business. We'll be transitioning services to an offshore third party provider. Your role will … provider, the Transition Analyst will ensure that we successfully transition the new services over to live support, adhering to compliance and standards following an ITIL based governance methodology. Key skills/knowledge: ITIL Foundation Good planning skills Attention to detail A general understanding of Service Transition Strong communication skills ...