responsibilities as allocated by Director of Service. Work with other Service Managers for Service Delivery, project support and quotes where required. Actively manage service cost base, closely monitor service overtime, costs and expenses of team. Challenge increases in cost, in order to achieve required costreductionmore »
utilizing centrally defined Target Operating Model (TOM) to improve quality, efficiency, and alignment with business objectives, while also focusing on technological levers for growth, cost efficiencies, risk reduction, and increased Customer NPS.SecurityYou will be accountable for maintaining applications and systems free of vulnerabilities and leading the first line … goal setting, performance monitoring, and development plans. It also includes identifying and nurturing talent, managing workloads, and handling employee relations issues effectively. Additionally, managing cost-effectiveness, communicating effectively, and building relationships within and beyond the team are crucial. Understanding the company's strategy, managing financial procedures, ensuring regulatory compliance more »
