1 to 7 of 7 Permanent Customer Requirements Jobs in Surrey

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales executive … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and … accurate account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues more »

within the engineering team, requiring a working knowledge of both overall systems and their components and is central in validating the needs of the customer, from pre-sales, through to customer sign off. The role requires good working knowledge of control systems used for medium to large industrial … mechanical/hydraulic products. The Systems Engineer, working collaboratively with other engineering managers, is responsible for ensuring the customer needs are understood and met, and at a systems level manages aspects such as system risk, validation and verification circles, and compliance to regulatory needs. Roles and responsibilities:- Utilise tools … dynamics, systems analysis, reliability analysis, risk analysis and system safety analysis. Provide technical support to plan, implement and deliver overall engineering solutions for all customer project lifecycle stages; Pre-sales in turning customer requirements into an a technically sound, cost effective system proposal and safety concept(s more »

or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take … accurate manner Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably … Excellent communication and interpersonal skills Patient and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Essential Requirements Steady 5 year employment/education with ideally no gaps Able to pass a CLEAR DBS check Able to easily commute to Chertsey Employment more »

risks. Primary activities include: Conducting new and in-service product and system supportability analysis. Ensuring high levels of confidence in meeting internal and external customer ILS support requirements. Growing the service and support function within the business, in line with the direction from the Head of Customer Support … Services. Providing IPS insights and inputs to portfolio managers, campaign managers, and BU leadership for future and current customer supportability requirements. Supporting engineering functions in carrying out new and in-service product and system supportability analysis. Keeping portfolio and project managers informed of relevant risks, issues, and progress of … product and system supportability reporting and assurance through the application of relevant ARM&T principles. Owning and managing service and support IPS responses to Customer Requests for Proposal (RFP), Invitations to Tender (ITT), Statements of Work (SoW), Tender Assessments, and Contract Specifications. Supporting business growth as an IPS subject more »

and Business Analysts. You'll be the driving force behind our support operations, actively participating in triage calls to swiftly resolve incidents and ensure customer satisfaction. Your expertise will be crucial in discussing solutions with stakeholders, identifying gaps, and implementing improvements and new functionalities. Collaborating closely with our IT … you'll define and manage custom developments versus product enhancements, ensuring our solutions remain aligned with client needs. Your ability to understand and translate customer requirements into comprehensive documentation will be instrumental in driving project success. As a forward-thinker, you'll stay abreast of industry trends and more »

for all P1 incidents and ticket escalation through to resolution. -Manage the P1 ticket queue; Priority 1 cases for severe impact issues within a customer, typically key technologies, high profile Clients, or issues significantly hampering normal operation for multiple staff or locations. These cases are escalated within our business … lower priority if they have been unresolved for a prolonged amount of time, fallen out of SLA, or subject to requested escalation by the customer or management -Responsible for the trigger of the P1 workflow -To provide accurate and concise client communications with regards to ticket updates and management … leaders to ensure alignment and development of skills required to deliver and develop the service provided. -Reporting -Responsible for proving live updates to the Customer and key contacts throughout the duration of a P1 incident. -Responsible for providing RCA reports -With recommendations to be issued for business improvements. -Working more »

relationships necessary for potential partners to become associated with our Clients brand. You will maintain existing relationships to a high standard, ensuring the best customer experience for our dealers as well as the end user. This role will suit someone who has the energy and commitment to meet challenging … brand experience Work with new OEM set-ups and advise on network expansion opportunities Work closely with your colleagues to ensure open communication on customer requirements in the UK – supporting your team with product feedback for a better understanding of trends within the UK market Support your line more »