Service Request Coordinator
Camberley, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Telent Technology Services Ltd
the relevant processes and procedures that feed into good working relationships with the support teams across the business. The Request Fulfilment team will provide disaster recovery support to the service desks in the event of a major incidents, and to ensure that business critical functions are covered whilst … disaster recovery plans are initiated to minimise the impact to our customers. Full training will be provided to enable to seamless cutover and crossover of the services. The successful Service Request Analyst must be a driven self-starter with a passion for delivering excellent customer service. You will … processes are not being followed Highlight any issues in relation to "scheduling tools" to ensure its up to date for effective tasking Support the disaster recovery process when required Service Request Analyst - Key requirements: Excellent organisational skills and ability to prioritise most to least urgent Excellent verbal and more »
Employment Type: Permanent, Work From Home
Posted: