maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
Epsom, England, United Kingdom Hybrid / WFH Options
Nuffield Health
passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »
data protection and disaster recovery strategies. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as ITIL V3, AWS Certified Cloud Practitioner, AWS Certified Solutions Architect Associate, and Information Storage Associate V2 are a plus. #TechJobs #StorageEngineer #BackupEngineer #NetApp #CloudTechnology #ITJobs #DataProtection more »
Leatherhead, England, United Kingdom Hybrid / WFH Options
KBR, Inc
for both new and existing clients. Required Skills & Qualifications Essential: Significant Business Analysis and stakeholder management experience Experience working in an operational environment using ITIL service management processes Experience managing a team Experience in business process development Hold or are eligible to apply for Security Clearance to CTC level Desirable more »
Leatherhead, England, United Kingdom Hybrid / WFH Options
Zest
using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »
timely execution. Assist with IT hardware stock management and reporting and track against budget Contribute to and help maintain internal processes and documentation (including ITIL based docs) to ensure their refresh cycle is kept current Attend and manage the administration of the weekly Change Advisory Board including documenting and communicating … on knowledge of utilising Microsoft products (O365) including Sharepoint Have the ability to multitask and prioritise workload, while maintaining efficiency and quality of work ITIL Foundation certified or exposure to an IT ITIL environment Reporting or dashboard skills using Microsoft Power BI or similar Experience in a similar role in more »
Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. Ensure and develop relationship with customers … of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills and drive to push things within and outside more »
programmes; Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service/customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service/customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors more »
Network Operations Centre (NOC) environment. * Strong understanding of networking technologies and protocols. * Working knowledge of Windows Server, Linux, and other operating systems. * Knowledge of ITIL best practices and processes. * Ability to multi-task and prioritize tasks. * Excellent communication and problem-solving skills. * Ability to work independently and as part of more »
Documenting configuration and developing user support materials Networking, IP schema and associated aspects Key skills we would like to see (Desirable) Relevant qualifications (Microsoft, ITIL) Experience of Microsoft O365 management Experience of an ISO27001/Cyber Essentials Plus environment Location : Leatherhead, Surrey (office based role) Contract: Full Time, Permanent Salary more »
verbal and written communication skills Effective Time Management Proficient in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 and back up technology would more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
the UK business Digital strategy and implement the necessary IT service skills and processes to support that vision Skills Role Specific Extensive experience of ITIL disciplines and Service Management Framework Management of IT outsourced third party service provision Experience of working within a COBIT Governance Framework (desired but not essential … team-player Team building, leadership and motivation Qualifications Degree level or equivalent appropriate experience Masters level degree in a relevant professional discipline is desirable ITIL Service Management or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the IT Service Management arena within a … demonstrable ability to negotiate compromise and gain stakeholder buy in Working with IT service introduction methods, disciplines, tools and reporting Interpreting, communicating and implementing ITIL disciplines What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose more »
Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and more »
Dorking, Surrey, United Kingdom Hybrid / WFH Options
REAL Technical Solutions Limited
Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to more »
and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade. *Working understanding of Active Directory, Exchange, Microsoft more »
team in Camberley. As a Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work independently more »
engage, influence, and diplomatically drive the adoption of new processes across global teams. Excellent analytical skills with the ability to identify trends and patterns. ITIL V3/4 certification is essential; IATIAM or CHAMP certifications are desirable. Desirable Criteria: Ideal candidates will have experience deploying ITAM tools and discovery tools more »
Employment Type: Permanent
Salary: £70000 - £80000/annum + 20% bonus + Flexible Working