IT Service Desk Manager
Reigate, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere … Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days in Reigate) Other organisations may call this role more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted: