1 to 1 of 1 Permanent Resource Management Jobs in Surrey with Remote Work Options

chargeable activities. Service Requests can originate from multiple streams including service catalogues, incidents, problems, changes, and releases. They can also range from very simple resource requests to complex multi layered requests that will require more collaborative planning. It is therefore important to have a good working knowledge of and … prioritise critical requests as appropriate Identify efficiencies by combining planned and reactive work at the same sites Ordering of spares and parts Site access management/appointment booking Be prepared to reprioritise work at short notice to meet critical requests Adherence to all policies and procedures Heirachical and functional … escalation management - training provided Contribute towards the Service Request catalogue to ensure its fit for purpose Provide guidance to end users where processes are not being followed Highlight any issues in relation to "scheduling tools" to ensure its up to date for effective tasking Support the disaster recovery process more »