6 of 6 Permanent Incident Management Jobs in Surrey

This role will manage our Woking Campus. The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯

The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

Security and Platform Operations Reliability, performance and availability of a cloud-native SaaS platform (AWS/serverless) Cost-to-Serve ownership and cloud cost visibility/optimisation Maturing observability, incident management & operational governance Uplifting DevOps engineering practices and platform automation, use of AI Vendor & outsourced IT partner management Supporting a high-change organisation scaling for enterprise success … experience across Operations/Platform/DevOps Strong experience working in B2B SaaS environment Strong AWS knowledge and experience with modern delivery & automation practices Demonstrable FinOps/cloud cost management experience Comfortable transforming systems, processes, and culture at pace Ability to balance innovation with stability, scale and cost discipline Clear communication and stakeholder leadership skills Bonus but not required More ❯

looking for an experienced and proactive Governance, Risk & Compliance (GRC) Manager to join our dynamic team based in Woking. In this key role, you’ll help strengthen our risk management framework, enhance compliance processes, and ensure robust governance across our operations. You’ll work collaboratively with senior stakeholders to drive continuous improvement, embed a strong risk culture, and support … governance efforts, ensuring alignment with frameworks like ISO 27001, NIST, NIS2 and GDPR, and regulatory standards. Identify, assess, and mitigate security risks across the organisation. Implement and maintain risk management processes, ensuring effective controls are in place. Ensure continuous compliance with applicable laws and regulations. Conduct internal audits and manage external audits of cyber security controls. Work closely with … policies, procedures, and standards that support risk mitigation and compliance efforts in line with industry standards. Play an active, hands-on role in security initiatives and GRC activities, including incident management, vulnerability assessments, and compliance reviews. Provide reporting to leadership committees and the Board. About you: We need someone who can communicate at all levels and with the More ❯

ll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Ensure all work is carried out within a 'safe system' and … maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and Incident Management: When applicable, On-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. More ❯