Trust as a Senior Datix Analyst in our Quality Governance Team. This pivotal role will place you at the heart of our patient safety and governance work, ensuring our incident and risk management system (DatixWeb) is used to its fullest potential. You will be the Trust's in-house Datix expert, supporting staff across all Divisions and satellite … it drives learning, improvement, and safer care. As well as managing and supporting the Datix Analyst, you will play a key role in our upcoming transition to a new incidentmanagement system and in enhancing our integration with the national Learning from Patient Safety Events (LFPSE) service. Your work will help turn accurate data into meaningful insights, trends … will ensure accurate data entry, enabling reliable statistical reporting and helping the Trust maximise the system's potential. The role will lead the transition to the Trust's next incidentmanagement system, following the current tender process, advising on applicability, readiness, and requirements for a smooth and successful implementation. The Trust has already integrated Datix with the national More ❯
sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incidentmanagement, platform operations, and client support. This role will require you in office 4 days per week and located … + 8 people (front office) Key Responsibilities Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incidentmanagement, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client … onboarding and resolve platform-related issues Experience 2+ Years of Technical Leadership or People management Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in engineering management or technical leadership Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana More ❯
sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incidentmanagement, platform operations, and client support. This role will require you in office 4 days per week and located … + 8 people (front office) Key Responsibilities Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incidentmanagement, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client … onboarding and resolve platform-related issues Experience 2+ Years of Technical Leadership or People management Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in engineering management or technical leadership Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana More ❯
sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incidentmanagement, platform operations, and client support. This role will require you in office 4 days per week and located … is a small team of around 3 Developers, 1 Tester + 8 people (front office) Key Responsibilities Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incidentmanagement, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client … onboarding and resolve platform-related issues Experience Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in engineering management or technical leadership Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incidentmanagement skills and More ❯
sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incidentmanagement, platform operations, and client support. This role will require you in office 4 days per week and located … + 8 people (front office) Key Responsibilities Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery, backlog management, and release planning Ensure platform stability through monitoring, incidentmanagement, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support client … onboarding and resolve platform-related issues Experience Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in engineering management or technical leadership Knowledge of cloud platforms (AWS/GCP/Azure) and DevOps practices (CI/CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incidentmanagement skills and More ❯
delivery while maintaining high engineering standards. What we’re looking for Experience: 5+ years in software engineering (Java focus), with at least 2 years in a leadership, mentoring, or management role. Java expertise: Strong background in Java and frameworks like Spring Boot, Hibernate, RESTful services. System design: Experience designing and scaling distributed Java systems. Delivery focus: Skilled in Agile … practices, backlog refinement, and release planning. Incidentmanagement: Confident leading production incident response, JVM debugging, and RCA documentation. Cloud & DevOps: Exposure to AWS, GCP, or Azure, plus CI/CD pipelines, Docker/Kubernetes, and IaC tools. Ops mindset: Proficiency with monitoring/observability tools (Prometheus, Grafana, ELK, Splunk). Security awareness: Knowledge of secure coding practices More ❯
The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC … Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯
Your role The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data … Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What you’ll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯
Your role The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data … Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What you’ll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction, supplier permits, and adherence to … Maintenance: Accountable for operating the site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incidentmanagement sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯
New Malden, Surrey, England, United Kingdom Hybrid / WFH Options
QA
Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Troubleshooting desktop and system problems, diagnosing and solving hardware/software incidents/problems Incidentmanagement Provide exceptional service support to the business Work to SLA thresholds for incidents, requests and problems Desirable skills: Excellent communication skills and a strong communicator at all More ❯
and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incident response capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support … professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. Drive operational efficiency and ensure timely escalation and resolution of security incidents. Incident Response Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and … technologies and enhancements. Reporting & Analytics Develop and maintain KPIs and metrics to assess SOC performance. Deliver regular reports and insights to senior leadership and clients on security trends and incident management. Client Relationship Management Act as a trusted advisor to clients, contributing to service reviews and providing expert security guidance. Required Experience & Skills Proven experience working in a More ❯
and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incident response capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support … professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. Drive operational efficiency and ensure timely escalation and resolution of security incidents. Incident Response Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and … technologies and enhancements. Reporting & Analytics Develop and maintain KPIs and metrics to assess SOC performance. Deliver regular reports and insights to senior leadership and clients on security trends and incident management. Client Relationship Management Act as a trusted advisor to clients, contributing to service reviews and providing expert security guidance. Required Experience & Skills Proven experience working in a More ❯
in the Chertsey office, 1 day in London and 2 days at home). This opportunity would be perfect for someone with a background in digital/technical project management , preferably from a creative agency or consultancy. People skills and team collaboration are also super important in this position. Please note this is a mid level position, suitable with … minimal disruption Collaborate with key stakeholders, including senior leadership, IT teams, and business units, to understand the scope of technology change and address any concerns or challenges Issue and incidentmanagement of platforms within the department; efficiently troubleshoot with vendors and report on root cause, resolution, and improvement actions Identify, document, and maintain business continuity plans for the More ❯
in the Chertsey office, 1 day in London and 2 days at home). This opportunity would be perfect for someone with a background in digital/technical project management , preferably from a creative agency or consultancy. People skills and team collaboration are also super important in this position. Please note this is a mid level position, suitable with … minimal disruption Collaborate with key stakeholders, including senior leadership, IT teams, and business units, to understand the scope of technology change and address any concerns or challenges Issue and incidentmanagement of platforms within the department; efficiently troubleshoot with vendors and report on root cause, resolution, and improvement actions Identify, document, and maintain business continuity plans for the More ❯
ll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Ensure all work is carried out within a 'safe system' and … maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and IncidentManagement: When applicable, On-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. More ❯