4 of 4 Permanent Incident Management Jobs in Surrey

resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability … efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively ...

with strict availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate . Due to the nature of the platform and customers, extensive background and security checks form … automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps Develop and maintain Azure monitoring and reporting dashboards Contribute to post-incident reviews, runbooks, and continuous improvement initiatives Required Experience: 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS Strong incident ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

documentation development and process improvement. Acting as source of expertise on Information Governance issues, legislation and local policies and procedures. Taking responsibility for the management of Freedom of Information requests. Producing and co-ordinating regular reports for the Information Governance Steering Group, appropriate internal Digital Services meetings … Information, that arise with transformation or systems development to ensure best practice is adhered to To provide advice and support in the investigation and management of Information Governance incidents including national reporting and incident-management for more serious cases as appropriate To work with and support ...