Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune -Power Apps
- Hiring Organisation
- Nexere Consulting Limited
- Location
- Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 21 Annual
face onsite as well as remotely via MS Teams & Telephone. Key Responsibilities (will go into more detail on a call): Supporting IT Services (Incident Management/Request Fulfilment) Change Management/Problem Management/Project Management Customer Care/Collaboration/Communication Knowledge Management/Asset Management/Reporting & Regulatory Vulnerability Management (Client Estate) Microsoft Power Apps Essential Skills 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this ...