6 of 6 Permanent Incident Management Jobs in Surrey

will play a key part in driving operational excellence, improving service delivery and supporting future business growth. Key Responsibilities: Lead the day-to-day management of IT operations, infrastructure and support services. Manage external IT support and cyber security partners, ensuring service levels are achieved. Lead and develop … meet operational needs. Manage supplier relationships, budgets and service agreements. Support the delivery of IT projects and operational improvements. Oversee onboarding processes, equipment lifecycle management and user access. Ensure cyber security controls, monitoring and incident management processes remain effective. Support data protection activities and ensure compliance with ...

have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure future planning/strategy Vendor management As the IT Operations Manager, you will liaise with ...

across our operations. Job Responsibilities: Provide expert consulting services on information security guidelines and solutions to various internal teams and projects. Lead and conduct incident investigation and response efforts for security breaches, ensuring timely resolution and minimal impact. Manage the full lifecycle of security incidents, from detection and analysis … containment, eradication, recovery, and post-incident review. Develop, implement, and maintain comprehensive information assurance frameworks and policies to protect sensitive data and systems. Promote and embed secure information security behaviour across the organization through training and awareness initiatives. Identify, assess, and mitigate information security risks, implementing effective risk management ...

maintain technical documentation, security policies and configuration guides Work closely with Engineering and IT teams to ensure secure network design and operation Participate in incident management and continual security improvement initiatives Some of the technologies and platforms you may be working with include: Cisco Firewalls Cisco Routers Cisco … Switches Juniper Platforms SIEM Solutions IDS/IPS Vulnerability Management Tools Penetration Testing Tools Computer Forensic Tools ISO27001 Compliance ITIL Qualifications and requirements for the Cyber Security Engineer: Strong experience with Cisco Firewalls, Routers and Switches Experience with Juniper networking platforms Hands-on knowledge of SIEM, IDS/ ...

Essential Skills Previous experience in a customer service, helpdesk, service desk, or support role. Strong organisational and administrative skills. Excellent communication and customer relationship management abilities. High attention to detail and ability to manage multiple tasks. Commercial awareness and a proactive approach to problem-solving. Desirable Skills Experience with … ticketing or incident management systems. Knowledge of CRM systems, ideally Microsoft Dynamics. Experience with SAP. Exposure to AV, VC, or technology support environments. What's on Offer Competitive salary dependent on experience. Opportunity to work with international clients. Supportive team environment and career development opportunities. If this Customer ...

leaders in their field are looking for a Senior Cyber Security and Network Analyst to provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. Responsibilities: Support the delivery and maintenance of the organisation's cyber security … Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security ...