6 of 6 Permanent Incident Management Jobs in Surrey

appropriate channels when neededOversee user onboarding and offboarding activitiesOrganise the preparation and delivery of workstations, laptops, and other IT equipmentUse Microsoft Intune for device management and application deployment across the organisationMaintain the global IT asset inventoryTrack software licence allocation and keep licence records accurateSpot recurring support issues and drive … best practices, documentation, and standard proceduresProvide training and technical guidance to the Support Team on IT operational systems and proceduresTake part in the change management processSupport backup management, disaster recovery, and business continuity proceduresKeep monitoring systems running to help ensure system availability and reliabilityContribute to IT infrastructure upgrades ...

control and audit-ready governance artefacts. Identify delivery risks and blockers early, driving appropriate actions and escalation to keep projects on track. Reporting & Stakeholder Management Own regular project and service reporting, providing clear and concise updates on progress, delivery confidence, RAID status, supplier activity, financial position, key decisions … suppliers to maintain alignment and resolve blockers. Facilitate meetings and discussions in a way that drives clear decisions, ownership and follow-through. Financial & Supplier Management Support financial management across IT projects and technology services. Track budgets, forecast costs, monitor purchase orders, review invoices and provide visibility of supplier ...

control and audit-ready governance artefacts. Identify delivery risks and blockers early, driving appropriate actions and escalation to keep projects on track. Reporting & Stakeholder Management Own regular project and service reporting, providing clear and concise updates on progress, delivery confidence, RAID status, supplier activity, financial position, key decisions … suppliers to maintain alignment and resolve blockers. Facilitate meetings and discussions in a way that drives clear decisions, ownership and follow-through. Financial & Supplier Management Support financial management across IT projects and technology services. Track budgets, forecast costs, monitor purchase orders, review invoices and provide visibility of supplier ...

short notice. Essential Job Duties and Responsibilities: Resolve technical queries escalating from field maintenance, projects, internal resolver groups and customers. Proactively manage the 'Incident Management' queue systems ensuring that all tickets are picked up within a timely manner and resolved within KPI.As part of troubleshooting, you will … required to escalate identified bugs and issues to engineering using JIRA.Manage the monthly security and application patching to 'Front End Devices' through Patch Management tooling and processes for Windows and Unix environments whilst looking at continuous improvements to the process (Preferably using Ivanti EPM).Support the Linux patching process ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

many of WTW's market leading products. You will have worked on large scale and globally deployed SaaS applications that have a mature stack management capability. A sound technical background is essential to be successful in this role with experience in delivering large scale Cloud services. The Role: Provide … technical input, guidance and leadership to the team (including code quality, best practices, processes, some aspects of release management, etc.). Assist in the design and documenting of solutions meeting functional and non-functional requirements. Lead by example getting directly involved in the day-to-day delivery of work ...