1 to 4 of 4 Permanent Continuous Improvement Jobs in Telford

a weekly basis to drive required output and behaviours within the department. Responsible for support and input to the design, development and implementation of continuous improvement programmes and initiatives to deliver advances in stock integrity processes. Identify and monitor all training requirements for the department, particularly mandated … AND EXPERIENCES Knowledge of Materiel Accounting Knowledge of Stock Control/Integrity procedures. Ability to manage a large team and implement objectives, KPIs and continuous improvement to meet overall company and customer goals. Excellent problem-solving skills with an analytical eye when providing root cause analysis to … implement a solution. A keen interest in process improvement with experience using six sigma and lean process improvement methodologies. Proficient with Microsoft Office tools including Word, Excel, and PowerPoint Please be aware that by applying for this role, you are agreeing to participate in the employment more »

achieving success. Escalation Management: Serve as the point of contact for resolving escalated customer issues, working closely with internal teams to ensure timely resolution. Continuous Improvement: Stay informed about industry trends, best practices, and competitor offerings to continuously enhance our customer success processes and strategies. Conduct Business more »

implement service desk policies, procedures, and best practices to optimize efficiency and effectiveness. Monitor service desk metrics and performance indicators, identifying areas for improvement and implementing corrective actions, publish regular reports to business sector leads with KPI metrics and analysis. Maximise automation of systems to improve response times … systemic issues and prevent recurring problems. Customer Satisfaction: Implement strategies to enhance customer satisfaction, loyalty, and retention. Collect and analyse customer feedback to drive continuous improvement in service delivery. Training and Development: Develop training programs for service desk staff, ensuring they are well-equipped to handle a more »

a team that creates and enhances technical and systems solutions to guide decision making within the business. Maintaining and supporting databases, systems, and platforms. Continuous improvement to ensure that processes and systems are optimised. Involvement with web development solutions Developing, updating, and maintaining technical documentation Other ad more »