Information Technology Desktop Support
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
NRG
Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user / license Administration) Azure (Entra ID) user and group administration IT support (including Networking TCP / IP, DHCP / DNS) Beneficial Experience with setting up and troubleshooting Zoom / Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone / iPad enrolment Understanding / Awareness of ITIL support more »
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