Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLineSupport Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd linesupport engineers To provide some onsite solution implementation To diagnose faults more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
3rdLineSupport Engineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rdLineSupport Engineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying software and hardware issues … visits. Ensuring top-notch customer service by promptly addressing client issues, maintaining communication, and updating clients on progress. Offering first and second-tier support for hardware, software, audio-visual, and telephone equipment. Being flexible to undertake additional tasks as needed Pursuing and obtaining Microsoft Certifications for IT Professionals more »
3rdLine WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft … tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk 3rdLineSupport Engineer – Azure, M365, AVD – Office Based more »
rd LineSupport Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd LineSupport Engineeryou will be responsible for providing technical support in line … escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »
Wintel 3rdLineSupport Consultant 54-57k plus benefits IO Associates have a permanent opportunity for a DV Cleared Wintel 3rdLineSupport to join a defence company. You will be required to be onsite in Plymouth/Corsham more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLine Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdlinesupport- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
Job Details: 3rdLineSupport Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
3rdLine Analyst | Support | Engineer | Intune Role: 3rdline Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rdLine Analyst is required on a permanent basis to help support with tickets and work on exciting … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest more »
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd LineSupport Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd LineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd LineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
Job purpose: We are working on behalf of a growing data organisation looking to recruit a 3rdLineSupport Analyst on a 6 month FTC. The role involves assisting staff across 2 sites in London and Nottingham, as well as remote workers. Candidates should possess … Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests Serve as an escalation point for delivering 3rdline support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate … the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
forward-thinking company, offering a generous salary of up to £45,000 and a comprehensive benefits package. This esteemed organisation is seeking a proficient 3rdLine IT Support Engineer to join their dynamic team, with the flexibility of hybrid working from a Leeds base. As … and a flair for problem-solving. Essential Skills and Experience: - Proficient in managing and configuring Intune and MS Office 365. - Demonstrable experience in a 3rdlinesupport role, dealing with complex IT queries. - Strong knowledge of IT systems, networking, and security principles. - Excellent communication skills more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLineSupport Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're looking for a talented … Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking … and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and tasks Monitor system performance and troubleshoot issues to more »
2nd/3rdLineSupport Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLineSupport Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
london (chessington), south east england, United Kingdom
Rethink
2nd/3rdLineSupport Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLineSupport Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLineSupport Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. … of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client more »
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Careers Plus
available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations. They provide guidance and support no matter the size of the challenge presented. They source and assemble any needed equipment to ensure smooth operations. They value people … who genuinely care and whose skills and deep knowledge add genuine value to their customers' businesses. Job Summary: In the role of 2nd/3rdLineSupport Analyst, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. This … IT concerns, ensuring their business operations are maintained with minimal disruption. Your expertise will help maintain the high-quality standards of our IT support services, fostering trust and reliability among our client base. The 2nd LineSupport Analyst will handle queries and problems across more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. more »
paisley, central scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Microsoft 3rdLineSupport Analyst for an initial 10 month contract on a rate of £400/day (Inside IR35). This role will be a hybrid of working … and control of all required PowerShell scripting - Problem determination and resolution for all technical issues that cannot be resolved at 1st or 2nd line - Proactive monitoring of the Service to prevent incidents - Security and Compliance monitoring and reporting support and production of necessary materials - Work closely … with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer issues quickly - Provide face more »
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
We are looking to recruit an experience systems engineer/3rdline engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of providing support … the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rdline escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this more »
Technical Support Specialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »
ashford district, south east england, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »
partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rdLineSupport Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic … environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. … Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/ more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-linesupport to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-linesupport to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP more »