I am looking to recruit a Business Application SupportAnalyst - Pegasus for my client who provide ERP services and solutions to SME’s across UK. You will join an established Client Support Team and bring previous experience with the Pegasus opera and payroll as well as … support. Salary £40K plus benefits which include 30 days annual leave and employer pension contribution. You will be responsible for providing application/technical support top our clients through our helpdesk, telephone and also email. As a point of contact for all client and enquires, you will be expected … to investigate and resolve client issues. Where necessary, escalate support incidents to other members of the team. Along with a clear talent for problem solving, you will be a fast learner who can quickly diagnose and troubleshoot issues in a fast-paced and dynamic environment. This role presents a more »
Business Application SupportAnalyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application SupportAnalyst, providing crucial 1st and 2nd line support for various application systems. … You'll manage change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and … system documentation templates. Efficiently onboard and offboard users. Monitor the ticket system for trends and escalate as needed. Build strong relationships with team members, business users, and third-party suppliers. About You: Minimum of 2 years experience supporting Acturis. This is mandatory. Ability to define business changes to more »
to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth … plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a Business Applications SupportAnalyst To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP … Reporting Tools and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership team. End user training. What you can already do Understanding more »
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Nigel Frank International
the IT systems team with my expanding manufacturing client, based in Fife. With their Microsoft Dynamics NAV ERP solution at the heart of their business processes/IT, the company are looking to expand their team in support of a host of interesting, innovative projects planned for the … coming years. This will involve a full upgrade process of their ERP system to a new product. If you have prior experience supporting ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you … Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Functional analysis of requirements for new projects/developments Install, config, testing of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications Proven experience more »