Lincoln, Lincolnshire, East Midlands, United Kingdom
Back 2 Work Complete Training
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
place already We are looking for a CASD Architect with experience in the design and implementation of CA Service Desk and ConfigurationManagementDatabase (CMDB). Skills required; + Design and architecture experience + Scripting skills If you are interested in discussing this CASD Architect role further, please apply or more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
all steps through to implementation. Asset and ConfigurationManagement - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing more »
processes such as ITIL, agile, scrum, DevOps, change/release management is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is desirable Service Now Implementation Certification is desirable Two stage interview process to start ASAP - please send an more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
of Snow Software AB toolsets and technologies and the configuration and implementationof the same within organisations Significant working knowledge of Service Now as master CMDB & Service now SAM Pro IT Asset Management. Led at least 3 significant external software audits working independently or with SAM advisory partner. Experience leading teams … endpoint management solutions including intune, SCCM, Autopilot and/or other deployment and patching technologies Working knowledge of Asset data flows to Service Now CMDB & Service Now SAM Pro for IT Asset Management Working knowledge of Microsoft Power BI and can demonstrate use within the ITAM Business Intelligence, Data Insights more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
have Knowledge of web-based systems architecture, service-based architecture, and enterprise application architecture. Experience with ITOM or HRSD modules is desirable. Understanding of CMDB and Asset Management. Familiarity with ITIL (Information Technology Infrastructure Library) best practices. Apply now! Benefits and Contract Information Financial incentives: depending on circumstances, monthly family more »
Administrators' primary role is to survey Innovates estate and ensure that all the organisations assets are recorded and managed in the master asset database (CMDB) The IT Asset administrators will also assist the IT logistics team when required with physical stock control, stock reporting and provision of replenishment services ensuring more »
to day activities around management and maintenance of data in the CMDB. Also support other IT service management process in their consumption of the CMDB data. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be … timeframes Reviewing and approving all changes to the CMS infrastructure where applicable Regularly review discovery output to ensure data accuracy and completeness in the CMDB Mentoring the organisation on ConfigurationManagement services, concepts, policies and procedures Configure and generate reports for different stakeholders, providing key insights into the status and … health of the CMDB Apply knowledge of ServiceNow's Common Service Data Model (CSDM) to optimize the organisation and management of data in the CMDB. Required Skills/Abilities: Excellent written and verbal communication, including technical writing skills Methodical approach with high attention to detail Strong analytical ability, and capable more »
Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & ConfigurationManagement team … and the Service owners, whilst ensuring the Change and Asset & ConfigurationManagement Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner, and maintained as the single source of truth in relation to the standard operating model. Through the demonstration of an analytical approach and … identifying, developing and implementing service improvements. ConfigurationManagement – Develop Process and governance, manage daily exceptions/workload, Identify potential processes for automation Essential Skills: CMDB setup experience A broad understanding of the technologies and process needed to run an efficient Change and Asset & ConfigurationManagement function. Technical expertise and the more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
processes such as ITIL, agile, scrum, DevOps, change/release management is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is desirable Service Now Implementation Certification is desirable Two stage interview process to start ASAP - please send an more »
ongoing support. Key Responsibilities: Lead the installation of Eview Z OS discovery agent across the global Mainframe estate. Integrate discovery solutions with Universal ConfigurationManagementDatabase (UCMDB) and ServiceNow. Address any connection-level or data discovery issues, working closely with Precisely and internal IT teams. Collaborate with SMEs to understand … Required Experience: Minimum of 8 years in IT configurationmanagement, with at least 3 years focused on Mainframe discovery. Prior experience with HP UCMDB, CMDB technologies, and discovery tools (Tideway, BMC Atrium, HP Discovery, etc.). Previous roles that required collaboration with both technical and business teams to map business more »
risk & impact, effectiveness of implementation, testing & back out plans, adherence to process and communication) Maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB) andconduct regular audits and reviews of the CMDB to verify the integrity and accuracy of configuration data. Track and control the configuration of CIs, ensuring more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
the operational requirements skill set : review daily ticket performance with supplier chase up on incident/service request escalations maintain contract renewal list verify cmdb data assist with IT disposal activities more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
knowledge of ITIL Framework and ITIL v4. Thorough knowledge of IT service management principles, procedures, and optimal methodologies Strong experience with ITIL Tools and CMDB Expertise in Service Integration & Management Operating Models. Experience managing IT Outsourced Suppliers Experience with and understanding of IT technical infrastructure, services, and/or architecture. more »
an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and more »
Experience in managing implementation of Smart Centres, Smart lockers and Vending Machines Exposure to service now projects implementation – HAM Pro, BCM/IRM and CMDB Extensive experience in working with deskside support partner organisations on contract flow down terms, adhoc business requirements, PC refresh projects. Experience in managing service delivery more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
ServiceNow Proficient in ServiceNow architecture and development practices Expertise in JavaScript, JSON, APIs, SSO, and Azure Familiarity with core ServiceNow modules: ITSM, ITOM, CSM, CMDB, Change, Incident, Problem Management, HAM, and SAM Advanced skills in implementing ServiceNow solutions Strong analytical, problem-solving, and troubleshooting skills Required certifications: ServiceNow Certified System more »
Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
lifecycle. Assist with managing orders for consumables, hardware, and software. Help keep support and operational procedure documents up to date. Support maintaining the ConfigurationManagementDatabase for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA more »
issues with a desire to maintain service uptime & performance. • Technically provide support to Cyber Security team. • Follow asset management processes in region and improve CMDB accuracy. Thanks & Regards, Durga Prasad M | Technical Recruiter UK/EU AmpsTek Services Limited Mail ID: prasad.m@ampstek.com Direct : +48 (22) 1857586 LinkedIn ID: linkedin.com more »
within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configurationmanagementdatabase (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the … sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configurationmanagement databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers, storage, virtual desktops, virtual servers, and Cloud more »
Company | Consultancy 📏 Size | 200 🧢 Role | Senior ServiceNow Developer ✨Key Skills | ITSM, ITOM, CSM, CMDB, HAM, and SAM 🪜 Level |Senior 📍 Based | UK based 💻 Full Remote | Must be based in the UK 💰 Offer | upto £90K One of the leading hardware, software and managed It service providers in the UK is currently going … and enhancement requirements. Monitoring the performance of new features and platform enhancements. What you'll need: Familiarity with core ServiceNow modules: ITSM, ITOM, CSM, CMDB, Change, Incident, Problem Management, HAM, and SAM Experience with: JavaScript, JSON, APIs, SSO, and Azure Experience with ServiceNow architecture and development practices The following certifications more »