Financial Services customers looking to hire on a permanent basis. The focus of this role is to help improve the client’s customeronboarding and customer relationship management within their environment while working within a team supporting all things related to Salesforce, SaaS tools and AI. Within more »
Bingham, England, United Kingdom Hybrid / WFH Options
Medichecks
Company: Medichecks Job Title: B2B Client Success Manager (CSM) Department: Business Development Location: Hybrid Job Type: Full time Salary: Up to £30,000 per annum Line manager: Head of Partner Services Job purpose It is our mission to “ Champion improved lives through easy access to clear, personal, health insights … be truly digital and customer first. Key tasks The role of the B2B CSM is to convert prospects to active clients and support the client as they transition from sales prospects to active users providing assistance through the onboarding stages with a focus on product adoption and … with a portfolio of clients to accomplish organic growth and long-term company objectives. Meet performance goals, KPI’s and sales targets. Understand the client base and focus on solving needs, issues, and potential blockers. Onboard new clients. Work with new and existing clients to ensure they’re receiving more »
Leeds, England, United Kingdom Hybrid / WFH Options
Pharmacy2U Ltd
and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customeronboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes to more »
Growth Director – London - £Competitive+Bonus+Shares Location: London/Manchester with a hybrid work model offered. Our client is looking for an experienced new business professional with a proven track record of delivering growth within a large agency. The right person for the job should be highly commercial, an excellent relationship … senior leadership team, this person will be the driving force behind all new business, with a focus on the pitch process, stakeholder management, successful clientonboarding, commercial forecasting, CRM, and pipeline management. They will also be part of a wider growth community, with a dotted line into … agency in pitch best practices and collaborate with the wider company to drive efficiencies in the pitch process, reporting, and cross-selling. Support the client services team in driving onboarding excellence and setting new client partnerships up for long-term success. Work closely with the CMO more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
into an exciting phase of growth, an opportunity has arisen to add a Storage Engineer to the team, who will provide technical support on client Enterprise Computing systems. Role responsibilities Work as part of a team to provide daily and on-call technical support on file storage solutions, ensuring … and security of data. These are 16 different storage technologies including things such as NetApp, Nutanix File, DellEMC and MS File Servers Support new clientonboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take … Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other client and Nephos IT teams, vendors, and stakeholders to ensure smooth integration and operation of technology with other systems and platforms. Identify technology or process more »
true selves to work every day. The Role We’re looking for a proactive, self-starter that combines deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the … diverse set of technical, business, and service responsibilities and stakeholders Having fun with a caring, helpful team with great culture Key Responsibilities Foster Strong Client Relationships - Build and nurture strong relationships with key client stakeholders including executives, managers, and end-users. Empathise with their business and personal objectives … challenges, and requirements to help position our software as an important part of the solution. Creating Seamless Onboarding Experiences - Deliver a great client experience end-to-end. Lead the onboarding process for new and prospective clients while collaborating in cross-functional teams, including sales, product more »
Greater London, England, United Kingdom Hybrid / WFH Options
Coders Connect
and building easy-to-use data uploading systems, so our clients can confidently upload and configure complex data designing and building troubleshooting tools, so client success staff can solve problems without needing developer intervention improving the B2B onboarding experience for our clients and their technical and administrative … staff helping people solve (and prevent) thorny problems; both with internal tools, and occasionally directly with client staff spotting pain points, sources of friction and paper cuts in the platform; suggesting and making simplifications and improvements You’ll join a lean, fully-remote collaborative team, supported by an Engineering … Manager, and work day-to-day with the CTO, engineering team, client success team, and others. Requirements You MUST have : Demonstrated experience over a number of years in software engineering, solving problems like the above Recent experience in Symfony and PHP It’s nice if you’re familiar with more »
title: Operations Analyst Location: London The Role: An exciting opportunity has arisen for a technically skilled and enthusiastic Senior Operations Associate to join our client's expanding and high-caliber boutique service provider. This role offers comprehensive exposure across all areas of our business and allows you to take … NAV and set up/manage expense accruals, including management and performance fees. Handle portfolio and share class FX hedging. Produce various fund and client-related reports. Liaise with counterparties, custodians, prime brokers, and administrators to resolve issues promptly. Maintain and update procedure documentation. Onboard new clients and ensure more »
Manchester Area, United Kingdom Hybrid / WFH Options
Prospa
commerce brands. Over the last 4 years we have developed a leading team of E-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through … heavily in our training programmes and this is something we push our team to ask for. We have the ethos that the agency and client base only grows if the team does. We’re looking for an A-player who will take ownership of our Paid Social team and … continue client growth. Reporting to our Head of Performance, you will be given real responsibility from day one and will be involved with top level client decisions. Responsibilities Take complete ownership of high spending Paid Social accounts. Our clients are currently spending up to £100K+ in monthly budgets more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
possible Work with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end clientonboarding activities and system solutions Create and maintain up to date standard processes in your area of expertise, to help build a more »
Chippenham, England, United Kingdom Hybrid / WFH Options
Niche Recruitment Ltd
and tech, social nights and weekends away, gift vouchers and much more! Hybrid working is also offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport … your feet and problem-solving. Work alongside an assigned mentor to maximise your potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time more »
Gateshead, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Onecom
Role: Project Coordinator (12 Month FTC) Location: Homebased (Occaisional travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Tech Change Consulting
Systems Analyst - Team Leader - Pensions Compendia - IntelliPen - UPM - Altair - Hartlink - oPen Who is the client and what do they do? We are partnering with a growing company who operates successfully across the UK with multiple offices in fantastic locations. They have proven capability within Private and Public sector Pensions … have come from a Pensions background and ideally Team Leading people working on similar projects as listed below:- Skills and experience:- - Pensions Data Transfer - ClientOnboarding - Implementation - System Configuration - GMP - BIBO - Buy in - Buy out - Pension projects Unique culture, fully diverse and inclusive, very supportive, with ability more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
Negotiable + Bonus + Benefits Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Recruitment This global multinational is looking for a confident client-facing immigration professional, with strong technical and inter-personal skills. The successful candidate will be responsible for leading a team of STBT Specialists advising … to STBT's Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s … a Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new clientonboarding, scoping services, contracting more »
Leeds, England, United Kingdom Hybrid / WFH Options
GradBay
Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical clientonboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »
trusted by 600+ leaders in financial services FullCircl 2 Lead_Data_Engineer 04.24 FullCircl plays a key role in the broader NatWest Group; providing client relationship intelligence for our frontline and business development teams and, via their integration with Mettle, helping us completely automate business account opening. Ian Isaac more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
BlackRock
Description About this role Aladdin Business, Aladdin Client Engagement, Associate BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment … system services for our clients with portfolios totalling over $13 trillion. Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks and governments around the world. The BRS business is the natural evolution of our long-standing investment in developing sophisticated and highly … integrated analytics and systems for managing money. Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions and is responsible for maximizing the Aladdin product through engagement and education, and work closely with Aladdin clients to be their trusted consultant, problem solver and business partner – to take more »
Greater London, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: Onboarding Support Specialist (French speaking) Client Location: London - Hybrid (3 days on-site) Starting: June 2024 Salary/Pay Rate: up to £121.50 per day - PAYE Hours: Full-time Duration: 6/7 months - 40 hrs a week We're working in partnership with a … global tech client to hire a talented, French-speaking Onboarding Support Specialist for a 6/7 months contract, offering up to £121.50 per day (PAYE). Are you interested in creating the future of e-com shipping? Do you want to be a part of team … journey to allow our clients to start shipping in France. This role is based in London, UK KEY RESPONSIBILITIES • Work as a customeronboarding & support SME for the commercial team and support customers set up their shipping accounts and start shipping. • Support shippers and/or internal more »
Manager to lead their team. Main Responsibilities: Full ownership for the ongoing support of the Workday Financials and Adaptive Planning suite. Support the onboarding of new clients onto Workday as well as ensuring the system is used in a uniform way across the company. Continuous improvement: updating Workday more »
Client: Global payment company PAYE - inside IR35 Contract duration: End of October Location: UK Remote working model Responsible for new business onboarding applications for Financial Institutions, Payment Institutions and Corporates in a myriad of industries and jurisdictions. Carrying out know-your-customer (KYC) and Know-your-business … KYB) checks. Reviewing client’s regulatory cover Performing Risk Assessment on new clients Assessing the effectiveness of each client’s AML framework Leading AML calls with clients including visual walkthroughs of their processes and systems. Responsible for undertaking enhanced due diligence on customers that pose greater risks, including … investigating the legitimacy of the funds used in the business relationship. Undertaking onboarding calls to identify potential gaps within the client’s AML procedures Proactively escalating cases to senior members to the team Complete Compliance administration (such as keeping client records up to date). Work more »
customer advocacy through a blend of automation, data-driven insights, and personalised engagement. Collaborating closely with Product & Engineering colleagues to enhance our Scaled CustomerOnboarding & Enablement program. Defining and helping customers articulate and measure the ROI they receive, and identify additional areas of potential value. Responsibility for annual more »
Crime Management arrangements. Work closely with key stakeholders providing advice, guidance and support regarding AML and Financial Crime matters, particularly on complex structures, transactions, clientonboarding risks, as well as in identifying high risk customers, including Politically Exposed Persons (PEPs). Lead the development of bank-wide … of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind. Full onboarding support and continued development opportunities Options for flexible working Regular social activities 25 days holiday Pension contributions Discretionary bonus scheme Private health cover (with more »
Job title: New Business Development Manager (SAP Supply Chain Software) Employment: Permanent, full time with flexible working Location: UK Based Travel: International travel required Salary: Excellent basic salary and benefits, plus higher earning potential with generous sales bonuses Benefits: 24 more »