Norwich, England, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CustomerEngagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle expertise Methodical more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Bluelight CRM
About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in the sector. We … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and consults more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Cognizant
clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customerengagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates to more »
primary focus will be to provide consultancy services to existing and new customers. Reporting to the Professional Services Manager, you'll work closely with customer project teams to deliver successful implementations of products. Your responsibilities include: Customer Onboarding Support: l Assist customers during their onboarding phase to ensure … they quickly derive value from our product and solution offerings. l Collaborate with the onboarding team and customer project teams. l Act as a trusted advisor to decision-makers throughout the engagement. l Requirements Gathering and Solution Design: l Understand customer use cases and gather requirements. l Evaluate … requirements and provide design recommendations. l Configure and optimize products based on customer needs. l Training and Knowledge Transfer: l Conduct training courses tailored to customer usage. l Support blended learning approaches for effective knowledge transfer. l Enterprise Architecture Mentoring: l Mentor customers on their Enterprise Architecture journey. more »
City of London, London, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
City of London, London, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
City of London, London, United Kingdom Hybrid / WFH Options
ClearCourse
form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (CustomerEngagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »
Coleshill, England, United Kingdom Hybrid / WFH Options
Mercury
software solutions Ease of deployment and configuration, by designing solutions that aim to minimise disruption and effort Who you are Experience with Microsoft Dynamics CustomerEngagement applications (CRM) product experience and processes along with experience in other MS Dynamics modules Experience implementing and customizing model driven apps with more »
UK & Ireland) Key Skills Required A client-centric attitude and excellent interpersonal skills 3+ years’ experience in the design and implementation of Dynamics 365 CustomerEngagement/D365CE D365 CE - Customer Service, Sales or Marketing as core skillsets Strong requirements gathering skills with demonstrable experience Excellent presentation more »
to Dynamics CRM for a large UK Government Department and to orchestrate the strategic design and maintenance of business solutions using Dynamics 365 CRM, CustomerEngagement and F&O. Need to have a proven track record of successful end-to-end implementations, including DevOps practices. Key Role Responsibilities … Conducting discovery workshops to understand customer needs Crafting tailored proposals that address client objectives Managing end-to-end implementation of D365 projects Implementing solutions using DevOps practices for efficiency and agility Working with mixed implementation teams Translating business processes into Solution requirements Ensuring solutions meet business needs and requirements more »
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 CustomerEngagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »
to progress as an industry professional, Node4 has a place for you. About the role As a functional consultant within our Power Platform and CustomerEngagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the CustomerEngagement Platform provider ensuring that client more »
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 CustomerEngagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management transformation. more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and corporate benefits
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customerengagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
XACT PLACEMENTS LIMITED
driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »