1 to 25 of 92 Permanent Customer Insight Jobs in the UK

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownershipofnew proposition development across our 15+ brands and 30+ products/markets across personal lines, small/medium entities … and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and prototyping, test … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

use of the platform, expanding its use in Ometria and ensuring it is used to its fullest potential. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most … profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their more »

JSON, XML, JavaScript ) and SQL. Proficiency in C# and OOPS concepts. Bonus points for experience in Microsoft Azure, Power Apps, Portal, Field Services, and Customer Insight. Education and Certifications: Degree-level education or equivalent. TOGAF certification is the bee's knees. Certified in Agile methodologies. Microsoft Dynamics 365 CE more »

develop is huge. The role......they are in need of a Senior D365 CE Consultant that has a deep understanding of at least 3 modules (Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service or Project Operations) What skills you need...... Extensive hands-on experience … in configuring and deploying Dynamics 365 (D365) across at least three areas such as Sales, Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service, or Project Operations (PSA). Demonstrated ability to deliver D365 solutions that meet specified requirements, adhere to budget and timelines more »

will be at the helm of our product development lifecycle, from conception through to delivery. This role demands a unique blend of technical acumen, customer insight, and product management skills to ensure our products meet market needs and exceed expectations. As a key leader within our organisation, you … product development and launch. Oversee the entire product lifecycle, identifying opportunities for new features, improvements, and innovations based on market trends, competitor analysis, and customer feedback. Lead cross-functional teams to deliver products on time and within budget, ensuring high quality and customer satisfaction. Take ownership of product … with both technical and non-technical stakeholders. Agile/Scrum certification or significant experience working in agile development environments. A strategic thinker with a customer-focused mindset and a commitment to continuous improvement. more »

adept at juggling multiple projects across international teams. What You'll Do: Leading website evolution, shaping consumer and enterprise solutions. Uncover opportunities using data, customer insights and industry standards. Collaborate on various research types, from audits to user testing. Translate requirements into compelling user stories. Influence stakeholders with clear more »

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We’re excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We’re excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

design and execute against agreed operating plans Manage a staff of 2-3 including a Product Data analyst and 1-2 operations managers Analyse customer insights to assess overall product health and influence product strategy Lead roadmap communications process–collaborate with product managers and cross functional stakeholders to ensure … to refine and get early advocacy for new features Organise and lead team rituals such as offsites, workshops and functional communities Develop insights from customer feedback including NPS, customer satisfaction surveys and feature requests Communication skills might sound a bit Cliche, but this role will expose you to more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownership of new proposition development across our 15+ brands and 30+ products/markets across personal lines, small/… medium entities and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … integrating their service offerings into the proposition, ensuring the delivery of high quality and high value services.Collaborate with the Business Growth teams to understand customer requirements, market dynamics and competitive landscape, and agree go to market plans.Establish and maintain catalogue descriptors, pricing and licence models, and compelling bid and more »

for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in wearables market more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

s money. For everyone, everywhere.More about our mission.Job DescriptionAbout the role Our Platform Tribe is building the foundations for Wise’s rapid innovation and customer trust. By providing an internal platform as a product, we create a best-in-class developer experience, enabling our engineers to release new features … if you have some of those listed below and are eager to learn more we do want to hear from you!Use analytical and customer insights to learn about problems and understand how to scope and measure the impact of potential changes.Able to clearly articulate problems, work with engineers more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »

encompasses the following types of technology: conformal coatings, polyurethane & epoxy resins for potting and encapsulation, and liquid & sheet thermal interface materials. Job Responsibilities A customer facing role, the primary responsibilites are as follows: To support the Strategic and Regional Account Managers achieve year-over-year revenue and margin growth … targets as well as assigned account development goals and objectives; To provide technical and applications credibility during customer interactions that help support the ESI roadmap to revenue process and/or strategic account plans and the LOB strategic objectives; To develop business opportunities for the LOB within designated customer accounts; To be the technical bridge between the LOBs/BUs and the sales team; To feedback customer insight to the LOB and BU teams from a technology perspective; To create, lead and execute on robust product trial plans with customers defining testing criteria and establishing how more »

help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase of … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer marketing process, from insight and strategy to execution and optimisation Innovative techniques that use company data to better inform strategy, decision-making, improve marketing investments, and automate processes A well-established and highly successful firm with 40+ employees The role: As a result of this growth, they are more »