Permanent Customer Retention Jobs in the UK

101 to 125 of 139 Permanent Customer Retention Jobs in the UK

Channel Marketing Manager

London Area, United Kingdom
iProov
strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »
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EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
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Business Development Manager- Midlands & North England

Manchester Area, United Kingdom
Life Science People
strong connections with senior executives in prospective accounts. Develop strategies to boost revenue for specific product lines across territories. Collaboration: Work closely with the Customer Success team to enhance customer satisfaction and retention. Identify resource requirements for each sales stage and optimize the company's position in tender … suite level. Experience with patient portals or clinical applications will be very favourable Proficiency in generating personal opportunities and maintaining quarterly pipelines. Familiarity with customer-centric selling methodologies and CRM systems like Salesforce. Mission-driven with a dedication to improving healthcare outcomes. Strong team player with a collaborative mindset more »
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IT Sales Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Frossell Recruitment Ltd
in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff. As an IT Sales Manager, you … Cross-selling : Identify opportunities to upsell and cross-sell to existing customers, broaden the sales pipeline and obtain referrals to expand the client base. Customer Relationship Management : Manage customer relationships, understand their needs and provide insights to enhance the product portfolio based on customer feedback. Key Account more »
Employment Type: Permanent, Work From Home
Salary: £60,000
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Senior Solutions Design Manager

England, United Kingdom
Tracker Recruitment
also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »
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Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »
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Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Employment Type: Permanent, Work From Home
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Client Partner

London Area, United Kingdom
Firstsource
a MUST. Role Description: As the Director/AVP of Client-Partner, you will be a senior leader responsible for driving client satisfaction, retention, and growth within the organization. You may lead a team of client service professionals, oversee strategic client relationships, and ensure the delivery of high … business needs, objectives, and challenges. Act as the main point of contact for strategic clients, providing personalized attention and support. Client Satisfaction and Retention: Develop strategies to enhance client satisfaction, loyalty, and long-term relationships. Monitor client feedback, identify potential issues, and proactively address concerns to maintain high … Drive high value transformational deals Build new client relationships and sustaining existing client relationships Build strong internal stakeholder relationships People Engagement and Development - Retention, development and succession planning for own function Preferred Work Experience Minimum of 10+ years of experience in client partner, account management, or a related more »
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Key Account Manager

England, United Kingdom
OASIS Group - Information Secured
of one of the following offices : Brackmills, Northampton. Accountabilities and Key Performance Indicators Sales targets. Sufficiency of sales pipeline to deliver planned growth. Client retention (of the accounts assigned a named account manager). Client satisfaction – as measured via engagement surveys. Application and client acceptance of price increases … evaluation of key strategic activities. Development of a best-in-class client experience including regular meetings and feedback, driving best practice. Strengthen and manage customer relationships at all appropriate levels, including overseeing all customer activities. Accountable for ensuring an optimum plan of delivery is in place with all more »
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Digital Marketing Executive B2B

Milton Keynes, Buckinghamshire, South East, United Kingdom
4CM Ltd
audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »
Employment Type: Permanent, Part Time
Salary: £26,000
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Senior Sales Executive

England, United Kingdom
Resillion
you to market. Job Description New Business Sales Executive – Cyber and QA Testing – Private Sector Practice - UK Wide Remote with travel to Resillion offices, customer locations and key industry events. We are seeking a dynamic and results-driven New Business - Cyber and Systems Testing Executive to drive new revenue … demonstrate the benefits of our testing services and differentiate us from competitors. Negotiate terms and pricing agreements with clients to maximize profitability while ensuring customer satisfaction and retention. Keep abreast of industry trends, competitive offerings, and market developments to identify new business opportunities and maintain a competitive edge. Maintain … opportunities. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving abilities, with a customer-centric mindset and a focus on delivering value to clients. Proficiency in using CRM software and other sales productivity tools. Excellent verbal and written more »
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C# Developer

Greater London, England, United Kingdom
Intelligent Reach - a Searchspring Company
Who We Are Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring more »
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Account Executive

Greater London, England, United Kingdom
blinq
and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »
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Relationship Manager

London Area, United Kingdom
Hybrid / WFH Options
AtlasEdge
Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »
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Professional Services - Technical Consultant

United Kingdom
CHEQ
some of the largest companies in North America and Europe. You will be expected to architect, design, develop, and test solutions as defined by customer’s daily tasks and strategic projects. As a member of the Professional Services team, you will be expected to collaborate across departments including Sales … Engineering, Customer Success, and Account Management to ensure maximum customer satisfaction and retention. Responsibilities: ● Work with multiple customers on several implementation projects and provide ad-hoc support for bespoke solutions. ● Support customers remotely and on-site as the technical expert to provide guidance and best practices in adapting … our technology to their processes. ● Architect, design, develop, and test solutions toward customer’s daily tasks and strategic projects. ● Provide advanced technical support for customers with custom implementations. ● Be a technical expert not only in CHEQ products, but in all aspects of MarTec such as digital advertising, analytics, website more »
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Account Executive (SaaS Sales)

United Kingdom
Hybrid / WFH Options
Swordfish.ai
candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »
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Strategy Consultant

United Kingdom
Hybrid / WFH Options
Monetate
Monetate! Come join our fully remote work environment and be part of an exciting, innovative team that is shaping the future of personalised digital customer experiences. Monetate is the leading all-in-one personalisation platform that empowers companies like Adidas, Dunkin’, and Lufthansa to get smarter about their customers … and deliver engaging experiences across all digital touchpoints. Our global team of Monetaters come together every day to shape the future of digital customer experiences and you can too. What You’ll Do Collaborate with clients to define success and turn Personalisation and Testing strategies into roadmaps for increasing … deliver continuous improvements to processes, deliverables, and client engagements. Provide data & insights to demonstrate the value of the Monetate platform and impact on client retention and ROI. Communicate to prospects the value provided by Strategy Consulting and Services. What You’ll Need Prior experience in improving conversion rates more »
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Senior Data Scientist

London Area, United Kingdom
Harnham
industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »
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Field Service Engineer

Wembley, London, United Kingdom
Midas
and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »
Employment Type: Permanent
Salary: £33,000
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Technical Services Manager

City of London, London, United Kingdom
Invictus Recruitment
delivery of technical services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of … services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics more »
Employment Type: Permanent
Salary: £70,000
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Key Account Manager - 12 Months FTC

Guildford, England, United Kingdom
Hybrid / WFH Options
Office Angels
will identify opportunities to up-sell products and services, meeting agreed revenue targets. You will be working closely with internal teams to ensure high customer satisfaction and retention, conducting regular business reviews and provide advice on best practices! Sounds interesting...what are they looking for?? .. Skills and … Experience: Proven experience as an Key Account Manager or a similar role Track record of achieving revenue and retention targets. Excellent communication skills. Strong problem-solving abilities.If this is for you then you should apply today! If you know someone else who may be suitable, please pass on more »
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Field Service Engineer

Scotland, United Kingdom
Ntrinsic Consulting Europe Limited
customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »
Employment Type: Permanent
Salary: £45,000
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Digital Growth Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »
Employment Type: Permanent, Work From Home
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CRM Executive

Hackney, England, United Kingdom
Hybrid / WFH Options
ElliotDigital | Retention Marketing Agency
Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »
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Customer Retention
10th Percentile
£29,750
25th Percentile
£36,250
Median
£50,000
75th Percentile
£65,625
90th Percentile
£77,500