We are thrilled to offer an exciting opportunity to join my clients IT Services department as the Head of Network and Data Centre Services, with flexible options for hybrid or office-based work. IT Services is essential in ensuring that their institution maintains robust, reliable, and high-performing … IT facilities to support the unique needs of teaching, learning, research, and administration. We foster a culture that values and recognizes everyone's contributions, creating a great workplace where everyone feels they belong. What We Offer We genuinely care about our employees' well-being, which is reflected in our … great place to work About the Role As Head of Network and Data Centre Services, you will lead a significant service delivery group within IT Services. You will be responsible for all aspects of campus networking and data centre services, which are critical to the institution's operations. In more »
Job Summary : We are seeking an experienced IT professional to lead the technical delivery of our self-service API management framework for our global MuleSoft platform. The successful candidate will work with the MuleSoft platform team to define Business Group (BG) ownership and establish the technical requirements necessary to … documentation for self-service API tools (ADC, Karate, SonarQube) Requirements: Strong technical expertise in Mulesoft, including API design, development and deployment. Excellent understanding of ITgovernance and operating structures within a global platform Familiarity with Agile methodologies and project management principles Strong analytical and problem-solving skills more »
you passionate about identifying problems, analyzing the situation, and making appropriate recommendations/decisions? Join us as an L1 Support Engineer! Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support … meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. access to endless learning opportunities. and … for handling, understanding, acknowledging, categorizing, and resolving the user tickets. Key Responsibilities: Own queue management – Timely case acceptance & acknowledgement, categorization, resolution, and reassignment. Handle IT incidents and requests received & handle escalation matrix between support teams. Create knowledge articles for troubleshooting & search the knowledge base for incident resolution procedure. Ensure more »
London, England, United Kingdom Hybrid / WFH Options
Steamship Mutual
station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall Job Purpose: Reporting to the Programme Manager, the IT Project Manager will play a pivotal role in managing projects within the IT delivery portfolio. The IT Project Manager will successfully deliver … assigned IT projects, within agreed budget, project framework, quality, and timescales. Requirements Key Responsibilities: Manage multiple IT projects (large and small and varying complexity) from inception through to transition to BAU across the full life cycle of project. Identify project delivery risks and issues and assist the team … appropriate project management documentation in accordance with the project framework. Create detailed project plans, estimated resource effort and timelines in collaboration with the wider IT team. Where necessary, provide guidance, support and intervention or escalation. Empowering and inspiring the resources allocated to an IT Project to deliver successful more »
that values its employees and is dedicated to making a positive impact in the world, we encourage you to apply. About Job: As an IT Manager, you will help the business to identify opportunities to improve the organisation’s overall performance through implementation of various IT systems and … tools. You will be responsible for managing the day-to-day operations of the IT Department, providing leadership to the IT team, ensuring robust infrastructure, seamless operations and excellent stakeholder engagement and support. You will support the Head of IT and will take a lead role in … the successful delivery of IT projects including scoping, planning, change control, risk management, vendor management, testing, issue management, user engagement, stakeholder communications, documentation, and reporting. You will work closely with stakeholders, cross-functional teams, and external vendors to ensure projects are executed efficiently, within budget, and aligned with business more »
environment. Manage day to day service delivery and operational support with 3rd party suppliers and consultants (vendor relationship management) Design, Document, implement and support IT Network & Security architecture and solutions complying to Information Security Policies and internal IT Directives Follow-up on IT Network & Services remediation plans … Support projects and related activities as IT Network and/or Security subject matter expert. Analyze technology industry and market trends and determines potential impact upon the enterprise. Development of Standard Operating Procedures. Key Requirements and Technology Experience: Must have skills:Security and proxy (Checkpoint Firewall, F5, Zscaler cloud … Network Security 10 plus years of IT work experience in multinational environment. Results oriented and strong track-record for on time delivery of projects and development of new IT solutions. Experience in documentation and designing. Expertise in Network and Security technologies and architecture design. Security and proxy (Checkpoint more »
procedure Advise and mentor staff members, particularly junior staff members. Confidentiality Under no circumstances either during or after the end of your employment (however it is terminated) may you divulge to any unauthorised person confidential information relating to the Charity. This includes, but is not limited to, information covering … prices or business forecasts. Data Protection If required to do so, to obtain, process and/or use information held on computer or other IT system in a fair and lawful way. To hold data only for specific registered purpose and not use or disclose it in any … and control policies and procedures are complied with. Conduct hand hygiene in accordance with Cobalt policy, challenging those around you who do not. InformationGovernance You should be aware of all informationgovernance policies and procedures, in order to ensure necessary safeguards are upheld for the more »
