1 to 25 of 42 Permanent IT Services Manager Jobs in the UK

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients.We Offer a Substantial Benefits Package, Inclusive of ... 25 days holiday more »

IT Service Delivery Manager (Blackpool & Manchester) Salary: Up to +/- 35K plus car allowance Following exciting growth, we have a new position available for an IT Service Delivery Manager with a well-established, national group offering excellent career progression. Reporting to … the IT Director, the position is a key role within the department as you will oversee the day-to-day ‘Core’ and ‘Desktop’ activities and manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of … Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers Experience working with complex enterprise technologies, Microsoft Based Desktop Services and data networks. Strong knowledge of supporting end users in contact centre, sales or utilities operations environments. more »

of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »

IT Service Desk Manager 💰£40,000 - £50,000 + Benefits ⏰Permanent 🎯Wigan – on-site IT Service Desk Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Desk Manager. The business are undergoing internal investment and changes with this role … a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed IT Service Desk Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support more »

a strong focus on security across the globe. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing Networking, IT Infrastructure, Cloud solutions and delivering end-user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of … lead in working with 3rd party vendors and the wider internal teams to support in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft more »

Service Introduction Manager Robert Half is collaborating with a prestigious Global Consulting Firm in their quest for a Service Introduction Manager, entrusted with spearheading the introduction and deployment of cutting-edge IT services. This position presents a unique opportunity to assume a pivotal role more »

Business Development Manager - IT Services Do you have experience selling IT services to the SME market? If the answer is yes, we want to talk to you! Sharp IT Services has an excellent new career opportunity based in London … as a Business Development Manager. Key Responsibilities As a Business Development Manager, you will be growing our list of clients, always on the lookout for new business opportunities while converting existing Sharp Business Systems clients to contracted IT support clients. This includes: Carrying out new business … appointments, offering the best IT support solutions for potential clients. Carrying out follow-ups, both face-to-face and remotely to finalise new client wins. Working with the marketing team to help implement new campaigns. Keeping all CRM systems up to date. Building and maintaining relationships with different more »

Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which is … and enhancements Planning and implementation of upgrades Collaboration with 3rd party partners Line management experience Liaising with internal stakeholders If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team … developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth. Our IT Service Management Governance/Tech Delivery team is responsible for the provision and delivery of comprehensive Governance and reporting. We aim to protect and … possible, blending technical skills and strategy to advise our internal functions and teams with spectacular results. Our team is expanding and looking for IT Risk Manager specifically in Disaster Recovery, APM (Application Portfolio Management), Change, Release, Availability Management, Configuration Management and Major Incident. You’ll focus more »

IT Service Manager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic IT Service Manager to join a leading consumer focused business, playing a pivotal role in improving IT service levels across the organisation. The IT Service Manager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the IT Service Manager will also act as an escalation point for all IT issues and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. IT Service Manager – Key more »

Title: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient … with a strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas … implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The more »

exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking team, you will have the … opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Enterprise Commercial team. We Offer a Substantial Benefits Package, Inclusive of ... 25 days holiday (rising to 27) plus 2 volunteering days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: IT services and solutions sales experience working across customers in the enterprise/corporate space, most likely in a managed IT services environment … Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with enterprise/corporate customers Existing and current stakeholder relationships across the enterprise sector in the UK Someone who more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients. We Offer a Substantial Benefits Package, Inclusive of ... 25 days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: IT services and solutions sales experience gained in a managed IT services business Experience in local government sales working across customers in the … build trust and inspire clients Existing and current stakeholder relationships across public sector in the UK Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with local government more »

The IT Service Manager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote IT Service Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for IT Service Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of IT services, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »

Business Development Manager - Managed IT Services £80k + £160k OTE + Benefits **Head of Business Development Opportunity** Hybrid - Remote + London Office Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed IT Services Provider. An established business now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies. Already 2 acquisitions into the journey and more in vision this is an exciting … to build and lead s sales team. They require a Senior Business Development Manager to build out new Managed IT services customers (new logo) and build out White Space in some larger accounts with only a small current footprint. Looking to support their growth across more »

Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »

Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »

Customertimes is looking for a dedicated and experienced Senior IT Services Sales Manager with extensive experience in IT services sales, account management, client relationship management, strategy, and business development. The successful candidate has a proven track record of delivering outcomes that align … and profitability. What you’ll help us do: Introduce Customertimes to your business network Generate new business for Customertimes by selling IT services to the companies you have close relationships with Build and lead a mid-/long-term strategy for the market Develop long-term C … next steps It’s all about you: 8+ years of experience building relationships with multi-billion companies and selling IT services Million-Euro mentality. No small deals unless they land with the potential to grow Ability to bring net new revenue to Customertimes within the more »

B2B Account Manager - IT Services and Electronics What: IT Services & Electronics B2B Sales Account Manager Where: Warrington Salary : £25,000 - £35,000 Basic Salary (£50,000 - £100,000+ OTE) Requirements : B2B Sales Experience, Hungry and Driven Personality, Interest in Technology … NHS, police forces and even football teams, with the plans to grow their clientele even further! They are looking for a sales account manager with excellent phone manner and relationship building skills. You need to be organised, energetic and work well within a diverse sales team. This company … strategy Requirements: Hungry, humble and driven personality Ample experience in Sales Account Management or Business Development You MAY have experience in office supplies, IT sales or telesales Experience in building up a base of customers and account manage them by adding to their portfolio of products from our more »

B2B Account Manager - IT Services and Electronics What: IT Services & Electronics B2B Sales Account Manager Where: Warrington Salary : £25,000 - £35,000 Basic Salary (£50,000 - £100,000+ OTE) Requirements : B2B Sales Experience, Hungry and Driven Personality, Interest in Technology more »

B2B Account Manager - IT Services and Electronics Considering making an application for this job Check all the details in this job description, and then click on Apply. What: IT Services & Electronics B2B Sales Account Manager Where: Warrington Salary more »