and support for IT projects and initiatives, contributing to the overall success of the IT department. Perform routine maintenance tasks, such as software updates, patchmanagement, and system backups, to ensure the stability and security of IT systems. Document processes, procedures, and configurations to maintain comprehensive system documentation more »
Call rotation Troubleshoot/resolve hardware and software issues with Windows systems as needed Monitor Windows server performance and availability Promote and maintain server patchmanagement practices Provide metrics for capacity management purposes Monitor server load and implement load balancing when needed Identify, upgrade, and replace server more »
include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid Microsoft Exchange with Mimecast Cisco & Meraki networking MPLS network Centralised PatchManagement across desktops and servers Helpdesk support - Provides 2nd and 3rd line support for problems arising from the use of the IT infrastructure … and 2nd/3rd line support Windows 2022/2019/2016/2012 server administration and 2nd/3rd line support Virtual machine management Router & Firewall configuration and administration Networking TCP\IP troubleshooting DHCP\DNS troubleshooting Active directory & Group Policy administration Exchange Hybrid & Office 365 administration and 2nd … laptops, printers, and peripherals General hardware and software troubleshooting Experience of 1st and 2nd line customer facing technical support Beneficial Skillset Azure\O365 Policy Management Microsoft SharePoint administration Microsoft SQL administration Sophos Central administration Mimecast Administration Veeam Backup Administration SCCM Imaging and Application packaging Suitable candidates must have 3rd more »
Pension Key Requirements of 1st Line IT Support: Highly organised and focused in delivering a fast and high-quality support service Experience with printer management Technical qualifications Knowledge of patchmanagement Knowledge of VOIP phones Experience of Active Directory and Exchange user account management Strong Administrative more »
Stourbridge, Dudley, West Midlands (County), United Kingdom
Extra Recruitment
Pension Key Requirements of 1st Line IT Support: Highly organised and focused in delivering a fast and high-quality support service Experience with printer management Technical qualifications Knowledge of patchmanagement Knowledge of VOIP phones Experience of Active Directory and Exchange user account management Strong Administrative more »
Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional … service, especially to senior executives, and manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service … Troubleshooting: Independently resolve IT issues. Security: Ensure compliance with the firm's Information Security Policy. Onboarding: Assist with new employee setups and asset management. PatchManagement: Test and deploy monthly updates. Collaboration Tools: Oversee video conferencing and communication tools. Phishing Program: Administer the Knowbe4 phishing test program. Documentation more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
system/solutions architecture, design/consultancy role for systems integrator/VAR Windows desktop operating systems (Windows 10, 7, XP, 2000) with imaging management and deployment tools (SCCM/SCOM/Macrium) Windows server operating systems (Windows 2019, 2016, 2012, 2008, 2003, 2000 and NT) Operating system patchmanagement (SCCM/WSUS) Microsoft Office Suite (2003 onwards) Office 365 Hypervisor/Virtualization installation, configuration, and administration (VMware v6.5 onwards) What you'll get in return You will receive a competitive salary and benefits package including, Including 25 days holiday plus 8 bank holidays Life assurance Great more »
ST1, Cobridge, Stoke-on-Trent, Etruria, Staffordshire, United Kingdom
Saunders Scott
run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if … required. PatchManagement: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting: Monitor system performance and troubleshoot any issues that arise. This may involve working with various technologies and platforms. Documentation: Accurately document … updates, and detailed reports on testing activities. Communication: Maintain effective communication with team members, Shift lead and manage internal and external incident comms. Test Management: Follow detailed test plans meticulously, conduct thorough testing as per the outlined procedures, and report findings and outcomes to the Test Manager. Ensure all more »
as well as leading our Information Governance function. The Cyber Security Manager will be responsible for the strategic and practical approach to cyber threat management and will lead the planning of current and future IT security solutions, researching and reviewing industry best practice and upcoming changes to technology. You … will take the lead in the assessment and remediation of security vulnerabilities. These activities will include leading on auditing patch and general system services compliance status, privileged account use, penetration testing and remediating cybersecurity vulnerabilities. You will develop and execute security policies and procedures within Digital Services and attend … and a keen interest in cyber security best practices including but not limited to firewalls, Intrusion protection systems, protected monitoring solutions (SIEM), privileged access management, SharePoint, servers, laptops, desktops, tablets, and mobile phones. Interviews to be held Tuesday 18th June2024 Main duties of the job Please refer to the more »
multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully … under high-pressure Desirable Experience with Azure Experience of patchmanagement deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and … VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for more »
multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully … under high-pressure Desirable Experience with Azure Experience of patchmanagement deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and … VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for more »
run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if … required. PatchManagement: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting: Monitor system performance and troubleshoot any issues that arise. This may involve working with various technologies and platforms. Documentation: Accurately document more »
includes the provision of escalation security support to the Service Desk, Desktop Support, participation in Infrastructure Security projects and being responsible for Information Security Management System (ISMS) maintenance. Key Responsibilities/Accountabilities Taking responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity … or multiple offices location in order to complete your tasks for off the network countries. Knowledge and Experience Experience in Azure cloud and identity management solutions. Specific focus on network equipment. Palo Alto Firewall, Imperva WAF and NAC experience Netskope proxy and CASB experience Microsoft Defender and Crowdstrike experience … DUO SSO & MFA gateway Data loss prevention tools experience Azure security centre and Wiz io experience Cymulate and Ping Castel experience SCCM or enterprise patchmanagement tools TenableOne or enterprise vulnerability management tools Sound knowledge of industry best practices such as OWASP, Cyber security framework and NCSC more »
includes the provision of escalation security support to the Service Desk, Desktop Support, participation in Infrastructure Security projects and being responsible for Information Security Management System (ISMS) maintenance. Key Responsibilities/Accountabilities Taking responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity … or multiple offices location in order to complete your tasks for off the network countries. Knowledge and Experience Experience in Azure cloud and identity management solutions. Specific focus on network equipment. Palo Alto Firewall, Imperva WAF and NAC experience Netskope proxy and CASB experience Microsoft Defender and Crowdstrike experience … DUO SSO & MFA gateway Data loss prevention tools experience Azure security centre and Wiz io experience Cymulate and Ping Castel experience SCCM or enterprise patchmanagement tools TenableOne or enterprise vulnerability management tools Sound knowledge of industry best practices such as OWASP, Cyber security framework and NCSC more »
technologies: Windows Server, Exchange, SQL, SharePoint, etc. Proactively identify and communicate? Current and potential issues using a variety of methods including monitoring and service management tools Identify and communicate opportunities for upstream process changes and/or system configuration changes Create, use and share PowerShell scripts for device, server … account, and resource configuration and management?tasks? Deliver a high standard of customer service for all support Queries Maintain accurate records of customer interactions, capturing sufficiently detailed information from customers. Document and share troubleshooting techniques used to successfully resolve complex problems? Update records of customer environments to reflect actions … organisation to bring additional knowledge into Managed'services Share knowledge with team members Support the development of junior colleagues by modelling desirable behaviours Ensure patchmanagement is effective and all customer assets within our scope of responsibility are updated with the latest patches Provide updates, status, and completion more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
including Windows 10, Microsoft Office Suite, and diverse hardware devices Take charge of SCCM, Ivanti, and VMware environments, ensuring seamless application packaging, software updates, patchmanagement, and endpoint security Collaborate with multi-functional IT teams to implement ground breaking technologies, policies, and procedures, improving the overall client experience … you had: Technical accreditation (e.g., MCSE) , and additional accreditation in other technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet more »
track record of delivering new and innovative solutions. You will be part of Arnold Clarks Digital Infrastructure team, responsible for the design, build and management of an extensive hybrid datacentre infrastructure. This will feature an array of computer and storage platforms deployed across multiple on-premise datacentres, as well … and storage platforms in the datacentre. Installation, configuration and upgrading of Windows Server operating systems. Using VMware to manage server deployments. Deploying and automating patchmanagement across the server estate. Managing and updating Active Directory, DNS/DHCP services. Monitoring system performance and taking corrective actions. Managing the more »
service personnel to find replacement solutions for legacy system components (e.g computer, printers, trackballs, etc.) Provide 2nd/3rd Line support for I.T systems PatchManagement & System Upgrades: Validate and install patches across applicable systems. Provide support to field service teams with the installation of patches. Support the more »
dynamic and varied role, which includes things like: • Build, deployment and maintenance of new and existing environments • Designing and maintaining highly available architectures • Security (patchmanagement, vulnerability scanning & monitoring) • Uptime - design and maintain the systems and networking for uptime, resilience, architecting for failure. • Evaluation of new, cutting-edge more »
industry leading digital systems. In this role you will be part of our client’s digital infrastructure team, responsible for the design, build, and management of an extensive hybrid datacentre environment. This will feature an array of computer and storage platforms deployed across multiple on-premises datacentres, as well … and storage platforms in the datacentre Installation, configuration and upgrading of Windows Server operating systems Using VMWare to manage server deployments Deploying and automating patchmanagement across the server estate Managing and updating Active Directory, DNS/DHCP services Monitoring system performance and taking corrective actions Managing the … backup and recovery of servers and data Third line support duties including incident management Benefits: Discretionary bonus scheme Private healthcare Employee discounts and retail offers If this role is of interest, please apply or send your CV to jryder@headresourcing.com for a confidential chat to find out more. more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
will have a broad knowledge and hands on experience in associated infrastructure technologies with good analytical and troubleshooting skills. The Responsibilities Responsible for the management and development of the LAN/WAN environment across the group. Monitor performance & provide improvements across the network infrastructure. Develop and implement processes that … SLA and performance of the networking infrastructure. Working within the team to provide support of other areas of the infrastructure where appropriate. Vulnerability/PatchManagement & Reporting of LAN/WAN infrastructure. Where appropriate, ensure that IT standards are followed and enforced within the organisation. The Requirements As … of the below: LAN/WAN (Cisco) development & support. Network Security. Basic virtualisation deployment and administration (ESX). Active Directory Management. Windows Server +2019, management, development and troubleshooting. Documentation & Asset Management. If you are looking for an exciting new challenge to join a leading infrastructure team please apply now. more »
that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and mobile antivirus software, encryption modules, patchmanagement programs, insider threat protection, incident response plans, forensic capabilities, and regulation compliance). Conduct vulnerability assessments and administrative audits on client computer … considering the sensitivity of Operational Technology testing. Lead collaboration efforts with other cybersecurity experts on team to develop well-constructed approaches to ICS risk management, mitigation, and monitoring strategies. Mentor younger members of the team regarding ICS OT cybersecurity, Infrastructure & Network Engineering. Must be prepared to travel. Provide input … to assist with business development opportunities and provide Project Management of newly won contracts, including leading through all phases of the project or work cycle. Essential Requirements: BS degree in a computer or system science discipline from an accredited college or university and 5+ years of progressive, relevant experience. more »
Systems Engineer London (Hybrid 2 days a week in the office) Permanent The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within … with troubleshooting, testing and validation. In this role you will work as part of the team towards improving platform stability, security, deployments and upgrades, patchmanagement and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more »
days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to … with troubleshooting, testing and validation. In this role you will work as part of the team towards improving platform stability, security, deployments and upgrades, patchmanagement and software deployment whilst making sure everything is rolled out following ITIL process and procedures If you are interested to find out more »
industry leading digital systems. In this role you will be part of our client's digital infrastructure team, responsible for the design, build, and management of an extensive hybrid datacentre environment. This will feature an array of computer and storage platforms deployed across multiple on-premises datacentres, as well … and storage platforms in the datacentre Installation, configuration and upgrading of Windows Server operating systems Using VMWare to manage server deployments Deploying and automating patchmanagement across the server estate Managing and updating Active Directory, DNS/DHCP services Monitoring system performance and taking corrective actions Managing the … backup and recovery of servers and data Third line support duties including incident management Benefits: Discretionary bonus scheme Private healthcare Car Employee discounts and retail offers If this role is of interest, please apply or send your CV to (url removed) for a confidential chat to find out more. more »