26 to 50 of 340 Permanent Performance Management Jobs in the UK

individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth plans. Creating Meaningful Moments that do … all company, industry and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather … you already do? Strong writing and editing skills with, ideally, good experience in writing company-wide technical documents and SOPs. Previous experience in the management and/or use of Document Management/Quality Management Systems. Experience of producing technical documents and SOPs in a technical or more »

Development Management Senior Engineer Permanent, Full Time Up to £50,211 per annum Location: Chelmsford Closing Date: 16th June 2024 Main Accountabilities: Contributes to the development of policies, plans, procedures and practices to deliver economic and wider community goals, identifying and introducing new practices and procedures to deliver efficiencies … direction for team members dealing with all aspects of the highway service. Specific individual and shared targets and objectives are defined annually within the performance management framework Knowledge, Skills and Experience: Educated to RQF Level 6 (degree or equivalent) in related subject or equivalent proven experience in the … Ability to build strong networks and partnerships which are collaborative and influential in their nature and engender joint delivery. Able to demonstrate good project management experience and conversant with project management tools and Microsoft applications. more »

will require involvement in all aspects of the project delivery, taking overall ownership and ensuring compliance with all relevant standards, technical support of commissioning, management of project budget and deliverables. Where required, the role may take additional responsibility to support the leadership, and carrying out of, a specific functional … or large program of work within the MTCs Technology Group or Industrial Sectors. You may be expected to work collaboratively with colleagues in the management teams within the Technology Group and Industrial Sectors to deliver the corporate objectives of the MTC and ensure alignment and effective delivery of functional … of the MTC and ensure alignment and effective delivery of functional strategies. You will be required to collaborate closely with colleagues in the same management team to deliver the objectives of the business unit or large project. This requires an ability to influence people outside your line management more »

present essential information clearly for handovers, ensuring effective knowledge transfer. Communicate proactively with the Shift Lead to support site operations and maintenance, maintaining business performance targets. Conduct process isolations to ensure safe work settings for employees or contractors and act as the site contact under the terminal's Safe … System of Work. In a site emergency, you will support incident management and maintain an incident log, ensuring safety. You will contribute to developing, reviewing, and updating emergency, security, safety, and operational plans, procedures, and risk assessments. Terminal Operating Technician Essential Skills: Practical abilities with knowledge of process operations … A proactive approach to work-related problems. Proficiency in IT and IS systems for day-to-day duties. Understanding and following the company's performance management process, including personal development. Minimum education: GCSE Grade C or equivalent, including Maths & English. ONC or City & Guilds (or equivalent) is desirable. more »

enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Direct management of onsite technicians and cover/freelancers Service Improvements - work with the Operations Team to identify service improvements Incident management - manage process lifecycle … as per client internal processes Discipline - maintain an organized and professional environment where the team is managed to meet and exceed client standards Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required Staff Development - skills matrix, training requirements Daily workload management … Scheduling Forecast - staff, hire, and technical requirements Reporting Metrics - ensure all operational financial, and metrics reports are provided to the client and company senior management both via Monthly/Quarterly Service Reviews and ad-hoc requests more »

Expleo is a global company and a trusted partner for end-to-end, integrated engineering, quality services and management consulting. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. … This role is part of the Engineering Delivery Management roles that are focused on the overall management of engineering activities, including technical, schedule and cost. They manage and monitor the solution engineering activities and the teams and are responsible for the development and deployment of processes, practices and … engineering activities through project engineering dashboards. Organize, control and monitor the integration activities. Ensure an efficient and effective problem reporting process. Participate in the management of Risks of Opportunities throughout the lifecycle of the project. Manage the various Engineering Changes Proposal (ECPs) (technical content and impact analysis). Control more »

a Head of Engineering/Engineering Director/Technical Director/NPI Director to lead the technical services department including mechanical design, bid & product management team, electronics lead and COTS. This is a Senior management position where youll have department responsibility (6 - 8 direct reports), engineering management & design authority, project management (oversee multiple concurrent projects), bid management, process management and general engineering leadership within a design & manufacturing environment. Experience in a senior leadership position, including Head of Engineering/Engineering Director/Technical Director/NPI Director/Technical Manager within manufacturing is … Bonus 5-10% 25 days holiday plus bank holidays Pension scheme Role To manage the technical services departments including mechanical design, bid & product management, electronics lead and COTS teams Multidisciplined applications, mechanical, electrical, electronics and software within Defence, Automation, Transport, Healthcare, Energy & Communications Liaise with customers to improve understanding more »

relevant experience within a similar industry, be strong willed, self disciplined and business focused - with the ability to develop and drive our Engineers through performance management and training and development practices. Duties and responsibilities will include: Distribution of work on a daily basis to the Engineering team. To … how to fulfil both the business objectives and their personal objectives To understand and develop the skills of the Engineering team through appraisal and performance management methods To liaise effectively with the management team to fulfil the company objectives, reporting measured engineering performance To ensure that … the engineering team are properly trained to maximize the use of resources and improve efficiency, documenting abilities for transparency of skills Monitoring employees performance, attendance, timekeeping and conduct Implement and maintain a program of departmental continuous improvement and implement lean methods Providing accurate reports to the management team more »

and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North … West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out … Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performance management What we are looking for in our Gas Service Delivery Manager: Gas Service Delivery Manager experience in delivering heating and compliance contracts within more »

of £62,000 per year Main Purpose and Scope of the Role The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development … To: Chief Executive Officer Responsible For: Developing and implementing ambitious strategies for fundraising, marketing and sales to increase income, support and growth The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met Creating captivating marketing campaigns and activity to promote … income targets Creating a positive culture within teams so all members can thrive Contributing to the charity's strategic development Working With: The Senior Management Team Duties and Key Responsibilities Development/Sales To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising To increase sales more »

team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to deliver excellent levels of individual/team performance and … customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own initiative to ensure attendance and retention targets are … achieved Managing the fair and consistent application of performance management and disciplinary measures as necessary Working with the management team to identify and deliver positive change and business efficiencies Escalating any appropriate problems to the Head of Operations Supporting the Head of Operations to highlight operational risks more »

sectors, encompassing utilities, FMCG, pharmaceuticals, and beyond. Counting industry leaders such as Kellogg's, Pepsico, and Thames Water among our clientele, our consultancy services, performance management, and systems integration have earned recognition for their effectiveness in improving performance, cutting costs, and addressing environmental concerns. Staffed with skilled more »

crucial in troubleshooting complex issues and providing guidance on best practices. You will also be responsible for developing and implementing strategies to enhance team performance, streamline operations, and improve overall customer satisfaction. This Platform Operations Manager role requires a proactive approach to identifying and resolving potential issues, as well … Escalations to Level 3 Support - Implement strategies and processes to minimise the number of issues escalated to Level 3 Support, including proactive troubleshooting, knowledge management initiatives, and collaboration with other teams. Reporting and Analysis - Conduct thorough root cause analysis on recurring issues to identify underlying problems and implement preventive … measures. Generate regular reports on team performance metrics, analyse trends, and identify areas for improvement. Team Leadership - Lead, mentor, and inspire a team of Level 2 Support Engineers to deliver outstanding customer service and technical support Team Building - Recruit, onboard, and train new team members to ensure they have more »

with the Board about financial issues. This is a permanent, part-time position, 24 hours per week, mainly office based with some flexibility. Financial management Produce quarterly management accounts and financial reports for the CEO and the Board Manage timely provision of paperwork and information and quality checking … statutory accounts. Monitor tax, regulatory and compliance issues, including Gift Aid reclaim. Develop and document business processes and accounting policies with the CEO and management to reinforce internal controls. Work with trustees to ensure timely filings with the Charities Commission and Companies House, including annual returns. Manage bank accounts … and systems are serviced and maintained up to date. Manage all aspects of IT, to include training and supporting staff with SharePoint, OneDrive, Database management, Telephone 3CX system. Desktop and laptop hardware. Develop processes to deliver effective use of IT, including infrastructure, to ensure efficient and effective use for more »

multiple aspects of their solutions or services delivery.You'll be a subject matter expert in Zellis processes and solutions and must have excellent stakeholder management and relationship building skills. You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants. As … leader) in a timely fashion. Acting as a coach and mentor to other Consultants to help develop their skills and career development paths, including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc). Proactively and reactively resourcing delivery … gross-to-net calculations and associated outputs. Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc). Overseeing self and others; plans, schedules and delivers work to meet given objectives, outcomes and KPIs. Determines, applies and advises appropriate more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. … The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective IT service delivery. Build … regions, outlining short, medium, and long-term service enhancements, associated benefits, and risk reductions, in collaboration with relevant stakeholders. Assume accountability for the line management of Support Service Technicians (SSTs), overseeing their performance and ensuring they fulfill their roles to the required standard, while also providing guidance and more »

long hours. It would therefore be easier to have your own transportation Onsite Key Responsibilities Monitoring condition of process Data logging and archiving Stock management of sufficient resources to deliver planned activity Working closely with the Lab Department Supervision of goods in and out, including loading unloading of road … to our customers and suppliers Ensure compliance with all contractual employment obligations. Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Work more »

6pm-6am, rotating. Key Duties of aWarehouse First Line Manager: Act as the key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse. Prepare and complete shifts handover documents fully and distribute data captured … on tracking documents for the next shift to ensure seamless shift transition operational continuation. Performance management of Operatives using warehouse management system tools. Manage your team and ensure compliance to people process and policy. Create training and forward resource plans with the support team to ensure you more »

client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes, add quotes to system, paperwork and comms. Line management of the Help-desk Team, including objective setting, performance management and development. Work alongside the Operations Manager in developing the ongoing strategy more »

QM and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a … knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements in dashboards … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

various sectors, encompassing utilities, FMCG, pharmaceuticals, and beyond. Counting industry leaders such as Kelloggs, Pepsico, and Thames Water among our clientele, our consultancy services, performance management, and systems integration have earned recognition for their effectiveness in improving performance, cutting costs, and addressing environmental concerns. Staffed with skilled more »

opportunity for an ICT Contracts Manager to join a dynamic team in Birmingham. The successful candidate will lead IT negotiations, resolve contractual and supplier performance issues, and drive initiatives that deliver performance improvements and best value for money. This role is ideal for someone who is experienced, enthusiastic … engage with stakeholders at all levels. Day-to-day of the role: Act as the first point of contact for suppliers from a contracts management perspective. Structure, schedule, and attend regular service review meetings with suppliers and IT Service Department members to maintain good relationships and meet service objectives. … Maintain a record of performance against KPIs for each supplier, identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT more »

and validate observed impact is essential. Shift Lead Technical Operations Analysts will be the go to when DCCs Customers and Senior Management. Strong stakeholder management skills are a must. With awareness of the DCCs commercial position within industry to protect and maintain the DCCs reputation. This role will cover … are we looking for? Have current valid Security Clearance or be willing to be Security cleared. Experience in supporting a team through; people, task & performance management. Ability to support junior team members with training, escalations & skills development. In addition to mentoring new and existing team members. Working closely with … verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions more »

We are focused on building homes and communities where people can thrive and delivering valued services to our customers. Were now looking for a Performance Coordinator someone to deliver high-quality, efficient, and professional performance & assurance reporting which supports GCH to retain a G1 rating. Reporting to our … Performance & Assurance Lead, you will be responsible for the performance management of Performance Indicators, ensuring that they are effectively managed, reported on and maintained, as well as analysing data and driving change where appropriate. You will also be responsible for the performance management of … tenant satisfaction measures and relevant statutory returns, liaising with business leads on performance reporting. Whilst overseeing the timely and appropriate communication of the Governance teams work, you will understand and track assurances across the organisation, drawing together key information for reporting to senior management, Audit and Risk Committee more »

apprentices, technicians and Manufacturing Engineers etc). They ensure that their facility operates to the appropriate processes and behaviours to ensure the delivery of performance for Safety, Quality, Cost and Delivery against agreed targets. Duties and Responsibilities As an Operations Leader you will: They will ensure compliance of all … safety. They will manage the teams absence and behaviours to ensure that they meet the expectations of the MTC. Where appropriate this will include performance management. They will inspire a culture of continuous improvement and strive to empower their team members to take action to resolve issues independently. They … will be empowered to stop work and tasks, should the behaviour or process be inappropriate or unsafe. They have overall day-to-day management of the Cell schedule and its performance against commitments for schedule and cost whilst ensuring that quality and safety requirements are maintained. Influence the more »