end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, RootCauseAnalysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to more »
end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, RootCauseAnalysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and rootcauseanalysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/10) Computer more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
base and understanding of all IT Systems ensuring service standards are maintained through team knowledge, process, procedures, and documentation. Ownership of problem management and root-causeanalysis, ensuring recurring issues and/or serious incidents are investigated and, where possible, mitigated. Work collaboratively with other areas of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Hays
ll need to succeed Proven knowledge and experience of process improvement methods and techniques, preferably with project management experience or qualifications. Process and understand rootcauseanalysis Experience of Process automation Excellent stakeholder engagement and communication skills Experience of working within a regulated environment Experience with Power … BI and data analysis/visualisation are desirable Experience with DevOps Methodology is also desirable What you'll get in return Competitive Salary up to £55,000 DOE 25 Days holiday increasing with service Excellent Employer Pension Contribution What you need to do now If you're interested in more »
and customer-facing components to facilitate scalable business growth. * Lead initiatives to enhance engineering, testing, and operational best practices within the team. * Conduct comprehensive analysis and testing of both existing and prospective engineering solutions and components. * Collaborate with cross-functional teams to develop control specifications and training materials. * Lead … incident follow-up, rootcauseanalysis, and documentation. * Engage in industrial engineering design for both existing and new material handling systems across our global network. * Ensure strict adherence to all Health & Safety (H&S) protocols and actively contribute to the identification and mitigation of potential H&S more »
users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive queue management, Push Left, Reduced Reassignment Counts, Aged Ticket analysis, Request and Approvals automation etc.) and other processes focused on positive customer satisfaction and continuous service improvement. Will be accountable for reviewing, updating and … Brambles. The Service Delivery and MI Management Lead will be the owner of Service Delivery processes, be expected to undertake senior Service reporting, conclude RootCauseAnalysis, carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational more »
supply chain and supplier capabilities to meet current and future delivery profiles. Process Proficiency: Proficient in creating and validating process flows, conducting lead time analysis, identifying capacity bottlenecks, and understanding yield, resources, and sub-tier mapping activities. Problem-Solving Expertise: Excellent problem-solving skills, with experience in techniques such … as DMAIC (Define, Measure, Analyze, Improve, Control) for rootcauseanalysis and driving improvement plans within the supply chain. Analytical Skills: Adept at conducting analysis and providing executive summaries to support decision-making. Departmental Contributions: Able to contribute to departmental supply chain excellence initiatives.Previous experience in more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Solihull, England, United Kingdom Hybrid / WFH Options
Indotronix Avani UK
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct rootcauseanalysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly to mitigate … Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of AWS Security Products and logging tools more »
to ensure EVSE interoperability with EVs, CPO and other delivery station sub-systems. • For EVSE field issues, drive teams to supply failure mode and root-causeanalysis, quantify customer exposure, provide remediation, and establish long-term corrective measures as well as preventing reoccurrence. Support maintenance and troubleshooting … technical requirements and test cases for new products, process improvement initiatives and/or design validation plans. • The ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high-level review. Amazon is an equal opportunities employer. We believe passionately more »
to helping out with validation and verification and transfer activities. Investigating and resolving any issues with availability or performance of reagents and consumables, including: rootcauseanalysis, impact assessment and putting in place corrective and preventative actions. Taking responsibility for timely reagent and consumable testing and analysismore »
Manchester Area, United Kingdom Hybrid / WFH Options
DiverseJobsMatter
designing, developing, and implementing automated testing solutions to ensure the quality and reliability of our software products. The role also includes quality assurance (QA) analysis to identify and address software defects. Position & Responsibilities: Develop and maintain automated test scripts and frameworks using industry-standard tools and technologies. Collaborate with … areas for automation within the software development lifecycle to improve testing efficiency. Investigate and troubleshoot software defects, documenting and tracking issues to resolution. Conduct rootcauseanalysis for defects and implement corrective and preventive actions. Perform manual testing as needed to supplement automated testing efforts and ensure … analyze test results and provide feedback to development teams. Stay up-to-date with industry trends and best practices in automation engineering and QA analysis, recommending improvements to testing processes and methodologies. Required Skills and Experience: Experience in software development and quality assurance roles. Proficiency in .NET Core/ more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
priority * Manage and monitor installed infrastructure services to maintain availability of systems * Proactively analyse existing infrastructure services * Make recommendations based on research * Contribute to rootcauseanalysis activities * Troubleshoot and resolve IT service issues * Implement security enhancements. * Report on the health of IT services Requirements: * Degree level more »
performance and reliability of QRT’s infrastructure and applications. Implement and refine monitoring, logging, and alerting systems to detect and address issues proactively. Conduct rootcauseanalysis for incidents and implement solutions to prevent recurrence. Automation and Efficiency: Develop and maintain automation scripts and tools using Ansible more »
of Microsoft Azure with Bicep to apply for this role. These are some of the things you will be doing: Production support, monitoring and rootcauseanalysis Management of Azure resources for cost optimisation and architectural purposes Setting security baselines, system hardening and security monitoring Configuration management more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
based systems. Liaise with 1st and 2nd line support teams to provide guidance and mentorship, fostering a culture of continuous learning and development. Conduct rootcauseanalysis and deliver recommendations to prevent future occurrences of technical issues. Maintain thorough and accurate documentation of all support activities and more »
Cheltenham, Gloucestershire, South West, United Kingdom
ICCE Limited
writing clean code, ensuring high-quality PRs and committed code. Quality Assurance: Lead efforts in testing quality and continuous software improvement. Problem Solving: Conduct rootcauseanalysis and lead retrospectives to mitigate issues. Observability & Security: Enhance observability within teams and lead software security improvements. Automation: Drive the more »
Management: Develop and implement incident response procedures to promptly identify, assess, and respond to security incidents. Lead the team in conducting thorough investigations and rootcauseanalysis of incidents.Security Monitoring: Oversee security monitoring and threat detection processes, leveraging security information and event management (SIEM) and other security more »
and extract value from large, disconnected structured and unstructured datasets. Advanced SQL/relational database knowledge (including SSIS), query authoring (SQL). Experience performing rootcauseanalysis on data, answering specific business questions, and identifying opportunities for improvement. If the above role is of interest and you more »
and incidents Consistent application of relevant IT policies and governance frameworks Responsibility for the effective resolution of endpoint incidents Assist in the investigation and rootcauseanalysis of problems and major incidents Monitor and maintain the corporate and GPI IT estate to meet organisational needs Support and more »
closely with development and operations teams to identify opportunities for automation, performance optimization, and cost savings. 7. Troubleshooting: Troubleshoot infrastructure and deployment issues, providing rootcauseanalysis and implementing solutions. 8. Documentation: Maintain clear and up-to-date documentation for infrastructure, configurations, and processes. 9. Process Improvement more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
for optimization. Ensure that the production environment is highly available per the needs of the business and established Service Level Agreements. Lead and establish RootCauseAnalysis for all High Severity issues. Work with multiple teams for successful resolution of issues and incidents. Participate in the upgrade more »