an additional 30% when working Monday to Friday evenings and 45% working weekends. Generous annual leave entitlement & NHS Pension we also honour NHS continuous service bring your entitlement with you! Main duties of the job The role will play an integral part of the urgent care team providing real … time coordination of the operational shift. Additional responsibilities are to provide a smooth and efficient running of the service, capturing patient information, maintaining delivery performance of the service in line with key KPIs & Quality assurances and ensuring compliance with standards in line with agreed policies and procedures. … from diverse audience representing the communities we continue to serve. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. Job description Job more »
performance following EQA failures, reagent changes or information from horizon scanning which may impact on assay performance. The post also brings opportunities in supporting service development in RIPL to extend the scope of testing in response to emerging infections, outbreaks and UKHSA health threat assessments. Main duties of the … removing barriers and promoting equity and equality of opportunity for all. Job description Job responsibilities This role is a key aspect of the unique service provided by the Rare and Imported Pathogens Laboratory (RIPL). The post holder will be principal liaison bridging the developmental work of DEI and … for frontline diagnostics through RIPL. The postholder will work with the DEI team, the RIPL clinical team and the RIPL laboratory team to maintain delivery of a high quality diagnostic service for rare, high consequence and imported infections, and to expand servicedelivery to respond to more »
Job summary This is an exciting opportunity for an ambitious leader to be at the heart of the development and delivery of initiatives for Primary and Community Care, in line with SWL ICB and Croydon Place based priorities. The post holder will ensure that plans bring together primary and … community care to ensure the progressive improvement in health outcomes for local people, enhanced productivity, efficiency and best value in models of servicedelivery, whilst promoting innovation. The successful candidate will have experience at a senior level with regards to transforming and integrating health and care services, achieving … as part of South West London ICB), ensuring alignment with the local Health and Care plan and the One Croydon Alliance priorities. Lead the delivery of the wider prevention, proactive care and access improvement objectives as set out in the SWL primary care Strategy. Ensure good local and regional more »
leadership role that provides daily management to the cardiac physiology team. The role supports staff in the provision of a high-quality cardiac physiology service and includes people management, providing expert strategic leadership, maintaining relationships at a professional and operational level within CHS and with other local health networks … positive workplace and academic culture. The role is required to support the Unit Director Cardiology in the provision of a 24/7 cardiology service and work in collaboration with the Allied Health Manager (Cardiac Sonography). The position requires the performance of clinical duties equivalent to at least … a senior leadership role. You will: Provide leadership and management of the Cardiac Physiology workforce including facilitating performance management, achieving key performance indicators and servicedelivery targets, rostering, recruitment, training, and continuing education that promotes a safe and positive workplace culture. Manage Cardiology equipment acquisition, maintenance, and replacement more »
Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a ServiceDelivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »
of FWM engineers to support project delivery. Ensure that staff are provided with the appropriate information technology and appropriate training to maintain high-quality servicedelivery at all times. • Report and contribute at operational team meetings and implement agreed management strategies and line manage up to six direct … undertaking annual appraisals to agree, monitor and measure performance targets. • Manage programmes of work and deliver expert technical support, input, and services in the delivery of FWM projects including highway and public realm design schemes from inception to completion. • Prepare and assist with bid submissions for new work [one … long-term framework contracts] that enable the business to meet growth aspirations. Provide commercial management, project programming, resource management, risk assessment, quality checking and delivery management, including authorisation of project work. • Monitor utilisation of managed teams and take ownership of emerging issues with workload and pipeline. Provide leadership and more »
of FWM engineers to support project delivery. Ensure that staff are provided with the appropriate information technology and appropriate training to maintain high-quality servicedelivery at all times. Report and contribute at operational team meetings and implement agreed management strategies and line manage up to six direct … undertaking annual appraisals to agree, monitor and measure performance targets. Manage programmes of work and deliver expert technical support, input, and services in the delivery of FWM projects including highway and public realm design schemes from inception to completion. Prepare and assist with bid submissions for new work [one … long-term framework contracts] that enable the business to meet growth aspirations. Provide commercial management, project programming, resource management, risk assessment, quality checking and delivery management, including authorisation of project work. Monitor utilisation of managed teams and take ownership of emerging issues with workload and pipeline. Provide leadership and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »
Chester, England, United Kingdom Hybrid / WFH Options
Digital Gurus
Assist with the review of user access requests and the use of new software or hardware, reporting findings to the Cyber Security team. Support ServiceDelivery: Collaborate with the IT team to ensure effective servicedelivery, sharing knowledge and working flexibly to resolve incidents and complete … service requests related to security. Engagement with InfoSec: Actively support InfoSec team initiatives and projects, providing hands-on assistance and technical expertise. Skills Hands-on experience with Azure cloud security tools and infrastructure management, including M365, IAM, RBAC, Sentinel, Defender for Cloud and Log Monitoring. Ability to identify, respond more »
required (paid for) Job Type: Full-time The Role My client, a dynamic and growing tech company, is seeking a Consultant to join their ServiceDelivery Team. Reporting to the Operations Director, Development, and ServiceDelivery, you'll provide consultancy, implementation services, training, and support to more »
with the ability to build a future partnership case. Role & Responsibilities Based on the current team requirements, the role will comprise the following elements: Servicedelivery - Due diligence Being responsible for the overall delivery of complex tax due diligence assignments including leading on the provision of corporation … and tax due diligence projects; Building client relationships through engagements and proactively pursuing opportunities identified through due diligence assignments to support clients post deal. Servicedelivery - M&A structuring advice Leading on the provision of tax advisory structuring services to our clients, with responsibilities for successfully delivering complex … overall client relationship, scoping assignments tailored to client's needs, negotiating fees; Co-ordinating with the deal advisory team to provide a seamless client service on combined M&A projects both across other tax services but also combined with our financial reporting and other advisory service teams.; Ensuring more »
. Please review the job description below and contact me ASAP if you are interested. Job ID:24-00179 Key Responsibilities: Day to day servicedelivery and operational support (L1 to L3). Provide technical Support to Service Desks and 3rd party suppliers for incidents, problems and … changes related to in-scope environment. Manage day to day servicedelivery and operational support with 3rd party suppliers and consultants (vendor relationship management) Design, Document, implement and support IT Network & Security architecture and solutions complying to Information Security Policies and internal IT Directives Follow-up on IT … F5, Zscaler cloud) – Network Security 10 plus years of IT work experience in multinational environment. Results oriented and strong track-record for on time delivery of projects and development of new IT solutions. Experience in documentation and designing. Expertise in Network and Security technologies and architecture design. Security and more »
are not met, through self- and peer-review, benchmarking and evaluation Undertake clinical governance and clinical audit activities to ensure the continual improvement of servicedelivery Participate in reviewing and responding to complaints, signicant events, and other shared learning activities within a structured framework Support and mentor staff … to ensure they deliver the highest standards of care Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy Work within the practices legal framework for identifying vulnerable patients and applying policies relating … learning needs, including keeping records of learning, reection, complaints and feedback Keep up to date with current evidence-based approaches to patient care and servicedelivery, in line with NICE and the National Service Framework Undertake and contribute to education activities, such as reviewing signicant events, clinical more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw, Bradford. Expect site visits to water treatment works across Yorkshire region, roughly … type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Drinking Water Safety Plan Co-Ordinator to join the ServiceDelivery business unit at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. … unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The servicedelivery function is a key part of how we plan to meet the changing expectations of customers and regulators. This role provides essential more »
Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full servicedelivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »
Service Designer (Must be eligible for SC) Service Designer role is more focused on the service to be offered, the service offering that will be made available to the end user via the service catalogue. The emphasis on this role is to translate client requirements … in to actionable designs for the access to, the fulfilment of and the support needed for users to consume the technical service being provided. You will have worked in complex service chains where the responsibilities are disaggregated across more than one domain of control - there will be a … engaged in the provision of services, both in-house and external organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years more »
environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and servicedelivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone … execution of the service. How You Will Make an Impact: Lead, develop and support the frontline SOC team Set goals, develop action plans for service growth and areas of opportunity Maintain SLA compliance Facilitate team meetings and ensure communication is shared with urgency Conduct meetings with ServiceDeliverymore »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. - Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in … practices are in place to safeguard our operations. - Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs. - Govern third-party servicedelivery, ensuring compliance and operational excellence. - Drive continuous improvement initiatives across technology platforms, enhancing system reliability and user satisfaction. - Handle budget management responsibilities … infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing servicedelivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable of managing budgets and more »
Newcastle, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
attend on-site visits, sometimes at short notice, and occasionally outside regular hours. Beyond standard support tasks, you will actively seek opportunities to enhance servicedelivery and customer support. Daily Responsibilities: * Serve as the initial point of contact for all incoming tickets, including incidents and requests. * Provide support … and exceed key performance indicators (KPIs) and targets. * Participate in project engineering tasks as required by professional services. * Contribute to the continuous improvement of servicedelivery and overall company operations. * Provide support to other areas of the company as needed. Desired Skills * Experience working in a Managed Servicemore »
Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer servicedelivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer … service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you ll receive a starting salary of £23,000-£27,000 bonus benefits and the opportunity to develop your career What … to manage a high volume of tasks effectively. Meticulous attention to detail and a commitment to maintaining a high degree of accuracy. Exceptional customer service orientation with a focus on delivering positive experiences. Problem-solving skills to efficiently address inquiries and resolve issues. Ability to work collaboratively within a more »
Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer servicedelivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer … service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-£27,000 + bonus + benefits and the opportunity to develop your … to manage a high volume of tasks effectively. Meticulous attention to detail and a commitment to maintaining a high degree of accuracy. Exceptional customer service orientation with a focus on delivering positive experiences. Problem-solving skills to efficiently address inquiries and resolve issues. Ability to work collaboratively within a more »
under different load. Simulate different customer environments to measure how the system performs and measure the breaking points of the system. Work closely with ServiceDelivery Team and assist in troubleshooting system issues reported by clients, differentiating known issues from new issues. Support the Operations Team and ServiceDelivery Team with general queries around camera, software and overall system features, behaviour and performance. Reproduce and document any customer reported issues in the defect management tool, and report to Product Manager. General Participate in daily team stand-ups and monthly sprint planning, providing estimates and progress updates. more »
between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire ServiceDelivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful … commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a distinct advantage. more »
and ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Focusing on quality, covering all aspects including servicedelivery and the processes required to maximise the practices performance and income and balancing that with patient satisfaction. Responsibilities The following are the … in a fast-paced environment Effective time management (planning and organising) Ability to motivate and train staff Desirable Ability to recognise opportunities to enhance servicedelivery Excellent leadership skills Proven problem solving and analytical skills Disclosure and Barring Service Check This post is subject to the Rehabilitation … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Old Swan Health Centre Group Practice Address Crystal Close more »
Northampton, Hardingstone, Northamptonshire, United Kingdom
VIQU Limited
their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of ServiceDelivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in servicedelivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »