ServiceDeskTechnician Chalfont Salary: Up to £25,000 Essential Criteria Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2 years). Able to travel to Chalfont (five days per … Microsoft Office 365 skillset support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. Job … Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be vital more »
Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic ServiceDeskTechnician to join our bustling team in Blythe Bridge! As a ServiceDeskTechnician, you will be the linchpin in our support structure, serving as the primary contact for all user queries. You will handle a variety of tasks, from logging issues via a ticket system to updating users on the status of their queries promptly. You will also … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time ServiceDeskTechnician Requirements: Proven Customer Service experience Outstanding communication skills—both telephone and face-to-face Proficiency in MS Office and more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Meyer Timber
Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic ServiceDeskTechnician to join our bustling team in Blyth Bridge! As a ServiceDeskTechnician, you will be the linchpin in our support structure, serving as the primary contact for all user queries. You will handle a variety of tasks, from logging issues via a ticket system to updating users on the status of their queries promptly. You will also … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time ServiceDeskTechnician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows more »
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing ServiceDesk team. The successful person for this role will become an integral part of the ServiceDesk Team and will be … driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team and building … Firewalls, Switches and Routers, WiFi) Experience in Cloud Solutions Comfortable and experienced working with SLA’s – clear documentation skills Experience of working with a ServiceDesk Ticketing system Experience in Cloud Solutions (MS Office 365, Azure) Experience in Virtualisation Technologies (VMWare and Hyper V more »
chalfont st giles, south east england, United Kingdom Hybrid / WFH Options
Hays
ServiceDeskTechnician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. Job … Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be vital more »
or recent experience working in a Microsoft 365 dedicated role and will be familiar with operating, managing, securing, and optimising a cloud based Microsoft365 service portfolio. The Role: The successful candidate will join our Secure Services Team, establishing and maintaining the Secure Services offering, for multiple clients, which is … based collaborative technologies. Each tenant delivers an independent working environment which are capable of wider sharing and collaboration across all customers. Immediate administration and service support of a growing client & user base (currently c1500 users), which we expect to double within the next year. Essential Skills: 2+ years’ proven … Office 365 & services including Intune and MDM Administration, SharePoint Online, Azure AD, OneDrive for business, Teams, and Outlook. 2+ years' experience working in a ServiceDesk environment. Office 365 ATP & DLP configuration including security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Develop
ServiceDeskTechnician - Onsite Cambridge up to £30K+ Benefits We are looking for an experienced serviceDeskTechnician to join the UK's best I.T infrastructure and services provider. Bringing I.T solutions to life. What you will be doing * You will act as the … central point of contact for all IT-related incidents and service requests. You'll be working one on of our dedicated customer sites. * logging incidents service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous … service delivery demands. * Provide 1st and 2nd line support on Microsoft 365, office applications, internal software * Performing device builds and facilitating desk moves What we are looking for: * Previous IT Servicedesk experience * Excellent communication skills at all levels * Knowledge of Microsoft 365 and Office apps more »
Overview The ServiceDeskTechnician is responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Shifts available are: Monday-Friday 12pm … holiday Complete mandatory training as required Simultaneously switch between functions according to call/chat volume at the time Demonstrate a commitment to continuous service improvement by actively identifying opportunities of enhancement. Ensure that both internal teams within Bell and customers have a positive experience with the ServiceDesk every time Experience & Skills: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabber and other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working more »
Job summary The Countywide IT Service provides IT Services to NHS Organisations and their Partners across Gloucestershire. We seek an enthusiastic and energetic individual with integrity who has excellence and innovation key to their values. Courtesy and Collaboration are vital components of our service delivery. The successful candidate … will provide technical support in areas of service delivery, ensuring continuous improvement to services supporting business continuity. They will be required to work with all levels of IT Service staff, and to assist in the training and assessment of more junior staff. The servicedesk environment … of data accuracy and that Incidents are monitored and escalation procedures invoked where necessary. This will include regular communication to customers to support continual service improvement. Main duties of the job o Provide a first point of contact for all IT issues o Work within Trust and department guidelines more »
Chalfont St Giles, Buckinghamshire, South East Hybrid / WFH Options
Rise Technical Recruitment Ltd
ServiceDeskTechnician Chalfont £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the … your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a ServiceDeskTechnician you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide … Azure, and basic networking Strong communication skills and ability to collaborate effectively in a team to resolve customer issues The role: Log incidents and service requests into our helpdesk system with comprehensive documentation Engage with customers to promptly address technical concerns, demonstrating effective communication skills Provide technical support for more »
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
IT ServiceDeskTechnician - Brandesburton - £26,000 Principal IT are working exclusively with a well-known business based in Brandesburton. Our client pride themselves on special a fast-track, sustainable delivery of modular buildings for long and short term application. To be successful in this role they … skills and ability to work without supervision Experience of mobile device and application management across Microsoft, Apple and Android platforms Essential Skills: Great customer service Experience in a similar IT support role is essential. Good working knowledge of MS Windows (client devices) Understanding of Windows Server, MS Exchange and … Android platforms The Package 25 days annual holidays plus bank holidays Annual bonus Christmas Shut Down Annual Salary reviews Employee Wellbeing X3 Death in Service How to Apply If you are interested in hearing more about this IT ServiceDeskTechnician position or interested in applying more »
Worcester, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
ServiceDeskTechnician | Worcester | Up to £28k | Windows | O365 | Active Directory | Hardware An opportunity for an experience ServiceDeskTechnician to join an exciting business within the financial services sector. The Company Masters of their trade, they are part of a group of financial … Active Directory Networking Hardware Azure AD Problem Solving Benefits Holiday allowance from 22 days, depending on your job level, rising with each year of service and a buy/sell holiday option. Matched Share Scheme Pension scheme with employer contributions up to 8% Learning and Development offers such as … at HQ Your Birthday off Wellbeing Room onsite Monthly wellbeing events Interviews commence immediately for this role so please don't hesitate to apply! ServiceDeskTechnician | Worcester | Up to £28k | Windows | O365 | Active Directory | Hardware Oscar Associates (UK) Limited is acting as an Employment Agency in more »
Brighton, Brighton and Hove, East Sussex, United Kingdom
Better Days Recruitment Ltd
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing ServiceDesk team. The successful person for this role will become an integral part of the ServiceDesk Team and will be … driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team and building … Firewalls, Switches and Routers, WiFi) Experience in Cloud Solutions Comfortable and experienced working with SLA’s – clear documentation skills Experience of working with a ServiceDesk Ticketing system Experience in Cloud Solutions (MS Office 365, Azure) Experience in Virtualisation Technologies (VMWare and Hyper V more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Good company benefits