IT SupportTechnician Hull (East Yorkshire) Permanent £25,000 + Benefits IT SupportTechnician needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading IT managed services … business specialising in providing IT support into the Education sector. Start ideally June/July 2024. Key experience + tasks will... APCT1_UKTJ more »
Greater London, England, United Kingdom Hybrid / WFH Options
beaumont
2nd Line IT SupportTechnician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your skills truly shine? A growing IT services business more »
Liverpool, England, United Kingdom Hybrid / WFH Options
DVF Recruitment
I am partnered with a national commercial law firm who are seeking a skilled Senior IT SupportTechnician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »
IT SupportTechnician £24,000 – £32,000 Stonehouse Do you have 2 years’ experience in IT? Do you know the MSP market and want to work with a market leader? My client is a UK market leader in their field and due to company expansion, they are seeking … to recruit a new IT SupportTechnician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind. Key Responsibilities: Technical assistance, such as proactive monitoring, problem-solving, and security operations. Assistance with customer projects … assistance for new installs and deployments. Finishing up planned updates and maintenance. Overseeing and assisting with internal systems. Cooperating closely with the first-line support team to address customer concerns when they become more serious. Manage third-party suppliers. About you: Previous experience in an IT Infrastructure Supportmore »
Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … Work with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »
1st Line Technical Support Engineer Gloucestershire £25,000 - £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad more »
Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our products and is a critical component in ensuring our customers have a positive experience at all times. The Support Team provides technical assistance for any issues that arise with our … for the company, and we strive to offer the highest levels of customer service at all times. Essential Functions To review details of the support ticket that a customer has logged in the our online support portal. Triage the ticket to ensure the customer has provided all necessary … recreate the issue Assess the importance of the ticket and amend the priority level and ticket type if necessary Respond quickly and efficiently to support tickets in line with defined service levels, providing product and technical support If you are unable to resolve escalating support tickets as more »
Endeavour Recruitment has an excellent permanent opportunity for an Application SupportTechnician to join a diverse, growing company. Excellent career opportunity! Fully remote Aims of the Application SupportTechnician To ensure our clients position as a market leader by providing product and technical support To … help maintain our clients position as a market leader by assisting with testing and debugging. Objectives of the Application SupportTechnician To become knowledgeable in the products to answer queries from clients. Ensuring that support requests are followed up in a responsible and timely manner. Assisting with more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
BeTechnology Group
IT SupportTechnician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT SupportTechnician to join their team. This position presents … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by users more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
IT SupportTechnician Country: UK Location: Onsite - Covering the Lancashire area Hours: 37.5 (7.5 per day between 7am and 7pm) Role Type: Permanent Life on the team We provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. We can also provide basic Wintel server … installation, configuration, administration and break fix repairs. We support multiple business across the UK with their IT services, with our Engineers working at our customer sites to provide hands on support. What youll do The role will be based onsite across a number of our customers offices across the … Lancashire area Provide basic to intermediate level desktop installation Configuration, support and troubleshooting services in the Wintel environment Providing basic desktop support, offering simple fixes and fixing known errors Provide effective and efficient customer service to the customer Communicate with the customer keeping them informed progress to avoid more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Ingeus
Digital SupportTechnician Hybrid Working - Birmingham Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. … What you will be doing as our Digital SupportTechnician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure … tickets are resolved in a timely manner and that the customer is kept informed until incident and request resolution Deliver and support an effective and efficient call handling capability that makes best use of technology and knowledge to respond to customer needs. Contribute to delivering effective service reporting for more »
West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
IT SupportTechnician - West Yorkshire - £24 - £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line SupportTechnician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the … experience Azure Firewalls (pfSense) Active Directory Jira - Ticketing system AWS This is an excellent opportunity for an enthusiastic and passionate 1st/2nd Line SupportTechnician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now more »
Kingston Upon Thames, Surrey, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
Join an established MSP as a 2nd Line IT SupportTechnician and help customers all over the UK and abroad. Thecompanyvalues high levels of customer service, technical competence and strives to remove the hassle of IT. Working in the office from Kingston upon Thames as well as at … home, you'll join a small, close-knit team based in the UK and Europe. THE 2ND LINE IT SUPPORTTECHNICIAN ROLE: You'll be part of a team that supports each other and has time of focus on each customer's request. This includes: Answering incoming calls … creating and managing tickets Troubleshooting and solve 2nd line support issues, escalating when needed Working on internal projects and monitoring customer service systems Administration - complete weekly timesheets, update technical documentation Attend fortnightly and monthly technical team meetings. KEY SKILLS & EXPERIENCE: Experience in 2nd line support Ideally worked in more »
Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance … and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation for IT … performance Configure and manage user accounts and permissions within Office 365 and other systems Perform regular systems backups and disaster recovery operations Provide technical support for hardware issues and conduct routine maintenance and updates Collaborate with vendors and external partners for advanced troubleshooting and procurement of new technologies Represent more »
An excellent opportunity has become available for a Customer SupportTechnician to join a leader in the design, innovation and manufacturer of wireless and sensing solutions. As a Customer SupportTechnician you will have a number of core responsibilities that include: Technical customer support Fault … finding Managing returns and replacements of faulty equipment Supporting installation activities Configuration of technology to customer specificationsTo be considered for the Customer SupportTechnician opportunity you must have experience with electronics and PCB technology, be able to fault-find, comfortable supporting customers technically, happy to travel occasionally nationally … and internationally, experience managing a returns process, and experience carrying out minor repairs and refurbishment. If you would like further information about the Customer SupportTechnician opportunity or have interest in making an application, please contact Luke Ord. more »
solutions for efficiency and profitability. Contribute to technical performance reviews in collaboration with other functions and stakeholders. Maintain engineering documentation for all maintenance work. Support maintenance and operational team members in developing engineering technical competence. Ensure availability and performance of maintenance tools and equipment. Contribute to site services internal more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Sealey
Here at Sealey, we are seeking to recruit an IT SupportTechnician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to … since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT SupportTechnician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking … to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT SupportTechnician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy more »
Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line SupportTechnician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT SupportTechnician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT SupportTechnician 2nd Line Position :IT SupportTechnician 2nd … Rate : £26,780per annum This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across our rapidly growing organisation. As an IT SupportTechnician 2nd Line with Exemplar Health Care, youll take ownership of various incidents … Health Care is one of the countrys leading nursing care providers for adults living with complex needs. We have 51care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits more »
Join Our Team as an Operational SupportTechnician! Are you passionate about operational excellence and ready to take on a pivotal role in a dynamic environment? Our client, a leading company in the heart of a bustling city in Liverpool, is seeking a talented Operational SupportTechnician to join their dedicated team. Responsibilities: Provide hands-on operational support, ensuring the smooth running of essential processes. Troubleshoot and resolve technical issues promptly to minimize downtime. Conduct routine maintenance tasks to uphold operational efficiency. Collaborate with cross-functional teams to implement process improvements. Adhere to safety protocols … re ready to make an impact and advance your career in operations, apply now to join our client's dynamic team as an Operational SupportTechnicianmore »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
environment. Due to growth we have a need for our Field Team. The successful candidate will be customer focused, experienced as a Field IT SupportTechnician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You … will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT SupportTechnician will have a strong technical background supporting Microsoft products (Azure, Office 365, Windows 10/11) along with supporting multiple client sites, or you will have previously supported multiple … requests on client sites (most client sites are within a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
3rd Line SupportTechnician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line SupportTechnician! Trusted Technology Partnership is specialist provider of IT … Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and … call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line SupportTechnician - The Role This is a fantastic career opportunity for a talented 3rd Line supporttechnician who has demonstrable experience in more »
excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player … who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
IT SupportTechnician Location: Ringwood, Hampshire, + hybrid home working. Salary: £22.3K - 23k, DOE + Profit Share + Benefits Hours: 37.5 hours per week full time The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank … Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Join us as an IT SupportTechnician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support … an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. IT SupportTechnician - The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point more »
IT Application SupportTechnician Location: Trowbridge, Wiltshire - Onsite Salary: £25,000 - £26,000 a year Permanent, Full Time. AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider. We are seeking … an enthusiastic, positive and ambitious technician to join our IT support team. In this full time, permanent role you will be providing remote customer support via telephone, email and remote support tool. Job Description An additional IT supporttechnician is required to provide application … support to our customers who use our IT based software, hardware and SaaS offerings. As an IT application supporttechnician y ou will have excellent knowledge of Microsoft desktop operating systems, gained in a support service desk/help desk environment and will be a logical more »