1 to 25 of 46 Permanent WFM Jobs in the UK

for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »

databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a Workforce Management System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »

databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a Workforce Management System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

ensure accurate call forecasting. Develop and deploy the right process to optimize the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation more »

Our Story RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and more »

Experienced software implementation consultants with expertise in Workforce Management software solutions (WFM) are invited to join this successful team within a leading global solutions provider. You will consult on and deliver to clients the WFM and T&A element of cloud based SaaS solution that incorporates Payroll, T&A, WFM … benefits, including unlimited leave and compressed hours allowing for a fully paid Friday off every fortnight You must have: experience of delivering workforce management (WFM) or T&A software implementation projects delivered software to external clients of a software vendor or consultancy strong customer management skills, ensuring on time on … budget delivery with high levels of customer satisfaction strong consulting skills, advising on business benefits, requirements analysis, business process mapping. excellent WFM familiarity - software, rules, processes and legislation good hands on skills for configuring and testing solutions a desire to play a significant role in a fast growing team Please more »

of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and training. Produce daily … data visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

description and person specification. Person Specification Qualifications Essential GCSE (Grades A-C) or higher/equivalent in Maths and English or relevant knowledge of workforce management, specifically intraday management GCSE (Grades A-C) or higher/equivalent in ICT/Computing or demonstrable skills in Microsoft Excel gained through relevant more »

Strategy and the wider Organisation as well as first line support to all staff within Northumbria Healthcare NHS Foundation Trust in the provision of workforce management information. To ensure reporting strategy meets the requirements of governance standards. Inputting and processing information in accordance with both national and local policy and more »

this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforce management tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »

communication and intercultural skillset Proven leadership skills and experience in steering diverse teams in matrix organizations IT affine, experience with typical monitoring, asset management, workforce management solutions, as well as IT/OT security Highly motivated, self-organized, and result-oriented can-do personality Excellent English skills, additional languages appreciated more »

Delivers best practice and compliance consulting services to customer. · Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. · Delivers workforce management functionality specifications for the technical team to build interfaces. · Works with client to plan and organize QA testing of configuration changes. · Facilitates knowledge transfer more »

products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar. more »

S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforce management, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »

capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforce management solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UK more »

capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforce management solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »

solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/Workforce Management Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »

and ETL process and FME * Development experience * Experience working in Utilities or regulated environments * Experience supporting and enhancing engineering, field operational, asset management, dispatch, workforce management, Control Centre or GIS systems more »

of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce’s business process and workforce management capabilities. Main responsibilities: You’ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You’ll provide the technical more »

of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical more »

safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforces business process and workforce management capabilities. Main responsibilities: Youll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. Youll provide the technical leadership, authority more »

analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »

firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »