Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
thin client and locally-installed business applications where required • Work with IT to ensure local applications work and perform consistently on devices • Ensure the CMDB/Asset Database is kept up to date in relation to user allocation and that assets are retrieved when users leave the organisation Account Managementmore »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
issues with a desire to maintain service uptime & performance. Technically provide support to Cyber Security team. Follow asset management processes in region and improve CMDB accuracy. more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps, App Engine, PA. Active CTA/CMA more »
a 2nd line on-call service available to the Group. Contributing to the Service Desk knowledge base. Contributing to the Groups ConfigurationManagementDatabase (CMDB) in conjunction with the Service Delivery Analysts. Contributing to the Groups asset managementdatabase in conjunction with the Hardware and Software Asset Analyst. Provide second more »
with standard enterprise systems liaising with ITV TDA Maintain technical knowledge base documents ensuring all components are logged within code repositories e.g Github and CMDB Skills you’ll need (minimum criteria) Strong understanding of financial and HR concepts and how they are encapsulated in the data flowing between systems, with more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps, App Engine... more »
risk & impact, effectiveness of implementation, testing & back out plans, adherence to process and communication) Maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB) andconduct regular audits and reviews of the CMDB to verify the integrity and accuracy of configuration data. Track and control the configuration of CIs, ensuring more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
testing changes to service management software (JIRA) to meet new business requirements; Troubleshooting issues with service management software (JIRA); Administration of service CMDB (ConfigurationManagementDatabase) and assisting with the design of CMDB changes; Contributing to user documentation and producing training materials for customers and internal users of service software more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
the operational requirements skill set : review daily ticket performance with supplier chase up on incident/service request escalations maintain contract renewal list verify cmdb data assist with IT disposal activities more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Scottish Qualifications Authority (SQA)
infrastructure and supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (ConfigurationManagementDatabase), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data … for all SQA supported services. Thereafter the analyst will be responsible for loading Asset and CI (Configuration Items) data into the CMDB, managing the ongoing integrity of the CMDB and its CI’s and promote/develop the Service Asset and ConfigurationManagement process and policy. The following experience or more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Scottish Qualifications Authority (SQA)
SQA infrastructure and supported services are captured, documented & maintained accurately.The analyst will initially be focussed on maintaining and building on the current CMDB (ConfigurationManagementDatabase), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data … for all SQA supported services. Thereafter the analyst will be responsible for loading Asset and CI (Configuration Items) data into the CMDB, managing the ongoing integrity of the CMDB and its CI’s and promote/develop the Service Asset and ConfigurationManagement process and policy.The following experience or skills more »
you will have the opportunity to:Manage Cytiva Learning and Development portfolio including Cornerstone, Udemy, maintaining accuracy of application data in ConfigurationManagementDatabase (CMDB).Responsible for the Application roadmap, vendor and budget management (expenditure, licensing costs etc.), demand management process (capture funnel, groom & prioritise) aligned with Cytiva Learning and … through release and sustainment. Define metrics to measure success and enable continuous improvements to support learning and development. Support Operations including ServiceNow Change process, CMDB updates & application support process and managing incidents & achieving SLA standards.Partnering with cross-functional stakeholders to drive prioritization, On-time delivery, progress tracking, flag risks and more »
DV Security clearance for this CASD Architect role. Your role Experienced in the design and implementation of CA Service Desk and ConfigurationManagementDatabase (CMDB) You will be experienced in the design and implementation of data feeds into the CA suite to enable a single enterprise view of assets within more »
Employment Type: Permanent
Salary: £80000 - £90000/annum 10-15% bonus & £6k car allowance
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
of Snow Software AB toolsets and technologies and the configuration and implementationof the same within organisations Significant working knowledge of Service Now as master CMDB & Service now SAM Pro IT Asset Management. Led at least 3 significant external software audits working independently or with SAM advisory partner. Experience leading teams … endpoint management solutions including intune, SCCM, Autopilot and/or other deployment and patching technologies Working knowledge of Asset data flows to Service Now CMDB & Service Now SAM Pro for IT Asset Management Working knowledge of Microsoft Power BI and can demonstrate use within the ITAM Business Intelligence, Data Insights more »
improving the IT Asset (ITAM) and ConfigurationManagement services, ensuring efficient creation, maintenance and management of the Asset and ConfigurationManagement Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and procedures … for Asset and Configuration Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors … all configuration items (CIs) and their relationships to other CIs. Identification of ownership and accountability for management for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Cardiff, is currently looking to recruit a Senior Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £131/day Inside IR35. This more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
in weekly Change Advisory Boards (CABs) Monitor open and pending tasks and drive progress of changes to completion Implement and maintain ConfigurationManagementDatabase (CMDB) as part of the ConfigurationManagement System (CMS) Support the operational management of all types of Change and Release requests Coordinate and prioritise Change Managementmore »
ServiceNow Administrator Manchester 2x per week £60,000 + 10% bonus + 10% pension Would you be interested in exploring an opportunity with a leading player in the re-insurance space, currently on a journey to bring all their technology more »
involved between process and sub-systems (Northbound & Southbound) based on Analyse & document the Configuration Item (CI) data mapping between business processes, inventory system and CMDB (CI & relationship models) for service management integration Collaborating with and supporting CMDB/ITSM product vendor to create & manage CI and relationship in CMDB. Preparing … processes and systems (to operate network service & resource domains) Experience of resource/service inventory migration, data migration Experience in Configurationmanagement data modelling, CMDB data architecture. Understanding and exposure of cloud services. Knowledge of OSS/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance management, ETL etc. Extensive more »
in place alreadyWe are looking for a CASD Architect with experience in the design and implementation of CA Service Desk and ConfigurationManagementDatabase (CMDB).Skills required;+ Design and architecture experience+ Scripting skillsIf you are interested in discussing this CASD Architect role further, please apply or send a copy more »
place already We are looking for a CASD Architect with experience in the design and implementation of CA Service Desk and ConfigurationManagementDatabase (CMDB). Skills required; + Design and architecture experience + Scripting skills If you are interested in discussing this CASD Architect role further, please apply or more »