1 to 25 of 86 Permanent Case Management Jobs in the UK excluding London

and future needs of Bristol staff, tenants and citizens. We have recently selected NEC as our technology partner The projects within the programme encompass: Case Management covering the delivery of new functionality to support Housing Case Management, Private Housing and Accessible Homes. Asset Management replacing … a system that has been in place for 20+ years, Keystone. Housing Management replacing the most recent system to be rolled out within Housing, Civica Cx. Workforce Maintenance and Repairs Replacing an end-of-life workforce management system, Click, and elements of Cx with a single, end to more »

and Business Change team. This Business Analyst Team Lead/Manager role will be a key position leading a small team of BAs, providing management, mentorship and coaching as well as operational work flow responsibility to the team. You will work predominantly on internally-facing Business Change and IT … projects, often updating legacy Document Management (DMS) systems, implementing new Case Management IT Systems and improving ways of working. If you are a Lead/Manager Business Analyst with some of the following skills/experience, this role could be for you: Experience mentoring, managing and coaching more »

commitment to quality. It starts with you. We’re looking for an ER Manager to support the North Region with all aspects of ER case management. You will be a strong communicator with experience in managing complex ER cases, ideally qualified to CIPD level 5 with proven experience in … deliver excellence within their sites. As our ER Manager you will: Advise and coach managers on all aspects of employee relations issues. Act as case manager for all types of ER cases, discplinary, grievance, capability etc. Continuously upskill line managers within the region on ER. Manage change projects within more »

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

BPM Consultant | Sharedo | Case Management | Developer Position: BPM Consultant/Developer (Sharedo Specialist) Contract initial duration: 6 Months Location: Remote First, with occasional travel to Manchester & London IR35: Outside IR35 About Us: dcoded. have partnered with a consultancy delivering into a LegalTech organisation. We're looking for a … BPM Consultant/Developer who understands business process within Legal, by leveraging Sharedo (Case Management Software). Role Overview: As a BPM Consultant specialising in Sharedo, you will: Consult: Engage with the client to understand their BPM tasks and provide expert guidance. Implement: Lead Sharedo implementations, ensuring seamless … understanding of BPM principles and workflow tooling. Excellent communication and consultative skills. Analytical mindset with problem-solving abilities. Willingness to travel occasionally. BPM | Sharedo | Case Management | Developer more »

Mid-Corporate qualified growth opportunities leveraging both client and broker relationships, ensuring pipeline is effectively managed and realised. Lead and fully embed the large case management process for new business. Develop and build collaborative broker relationships, sometimes client, across the Region, taking full ownership for the generation and … with good analytical and numerical reasoning skills. Strong analytical skills with proven experience of account monitoring and action planning. Excellent risk assessment and risk management skills. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre more »

applicable Data Privacy laws and regulations. Review and update risk assessments, policies, processes and procedures to ensure compliance with all applicable requirements. Produce meaningful Management Information for reporting to the MLRO and senior management. Support the team to extensively analyse data to establish instances and sources of attempted money … and/or knowledge applicable to financial services including Accreditation, Sanction and PEP screening, Transaction Monitoring, Suspicious Activity Reporting. Understanding of financial crime risk management processes & procedures Have the ability to approach problems in a thorough and logical manner Previous experience of Accreditation, Sanction screening, Transaction Monitoring, Suspicious Activity … Reporting, Customer Due Diligence and all other AML related activity. Case management, resolution and communication Ability to translate research and analysis into well-reasoned recommendations that inform the decision making process Excellent communication and analytical skills Able to present solutions and influence final decision of line manager and more »

RTA matters (including assisting with complex and or high value matters) on behalf of clients as directed and in accordance with the Firms file management and supervisory policy. Ensure that a focussed and detailed approach is taken to conducting claims in accordance with the current operational plans for the … to instructions being accepted by the Fee Earner on behalf of the Firm. All work will be carried out in accordance with your own case plan agreed with your supervisor. Whilst working on the files it is essential that the client is updated in respect of progress and the … costs implications of their case on a regular basis (at least monthly). Files must be conducted with appropriate speed whilst achieving the best possible results for the client. You are expected to maximize the Firms costs whilst conducting files. The Fee Earner will be set challenging targets in more »

to non-fee earning activity e.g. knowledge sharing, training, client seminars, and business development Comply with the required standards for internal procedures e.g. financial Management of files, billing regimes etc. as well as the specific requirements of individual clients Writing articles for publication both for in-house and external … strong relationships Strong organisation skills to ensure a pragmatic and methodical approach to handling a variety of clinical negligence claims simultaneously, through an IT case management system Change oriented with a positive, flexible approach towards the implementation of new initiatives Able to handle a complex and constantly changing more »

Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client; work more »

currently on the lookout for a Proclaim Developer who will be responsible for the design, development, and day to day administration of the Proclaim case management system. You will be working alongside the COO and senior developers to ensure that all identified improvements to the system can be … user configuration, task server administration and report design and execution. The following skills and experience will be highly beneficial for this role: Creating new case types, database fields and correspondents Familiarity with Proclaim v3.4 Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

in people related activities. Provide guidance on complex employment relations issues, guiding both managers and employees through the intricacies of HR processes. responsible for case management including investigation, disciplinaries and grievances. referrals to Occupational Health and work with managers to ensure all reasonable adjustments are put in place. … is undertaken to keep up to date with latest legislative changes. Plan and prioritise a demanding workload in a fast-paced environment, including multi-case management and project work. Aid with long term absence case management to ensure a timely return to work where appropriate. Liaise … and build strong relationships with the management teams across departments Please note the above list is not exhaustive and additional responsibilities may include: Reviewing and updating HR policies in line with current legislation. Communicating policies pertaining to HR, Compensation and benefits in conjunction with the wider HR team. Supporting more »

mental health issues. The role will require the suitable applicant to take the lead for the team regarding mental health, liaising with staff and management, triaging management referrals and undertaking case management consultations. Taking the lead on psychological monitoring and liaising with external agencies where appropriate. … and provide the Senior OHA an accurate picture of the psychological health of the Force including statistical information where relevant To effectively triage and case manage all referrals for psychological support, liaising/referring to external providers, The Wellbeing Team, OHA's and the FMA as required To undertake … individual sickness absence assessments for Officers and Staff relating to psychological health issues, formulating management reports, return to work plans and rehabilitation programmes where required. To consult with Managers, HR and other relevant stakeholders to support case management, sickness absence, attend case conferences/meetings as more »

IT Systems Manager Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to more »

a dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the more »

a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the more »

currently on the lookout for a Proclaim Developer who will be responsible for the design, development, and day to day administration of the Proclaim case management system. You will be working alongside the COO and senior developers to ensure that all identified improvements to the system can be more »

basis. You will play a critical role in maintaining and optimising our IT systems to ensure smooth and efficient operations. Your expertise in document management systems, case management systems, Office 365, and Windows will be essential in supporting our legal professionals and administrative staff. Key Responsibilities Manage … maintain, and troubleshoot document management systems (DMS) and case management systems (CMS) to ensure they are functioning correctly and efficiently. Provide technical support for Office 365 applications, including email, SharePoint, OneDrive, Teams, and other collaboration tools. Install, configure, and upgrade Windows operating systems and software applications. Perform … and support activities. Qualifications Proven experience as an IT Technician or similar role within a law firm or professional services environment. Proficiency with document management systems (e.g., iManage, NetDocuments) and case management systems (e.g., Clio, ProLaw). Strong knowledge of Office 365 applications and administration. Expertise in more »

Proclaim and SQL Developer (Proclaim Case experience is a Must have for the role - Either commercial exposure or basic level experience) Salary – up to £53,000 Location: Hull or Manchester/(Hybrid working once a week in either office) About the Role Due to expansion and a newly created … a commitment to teamwork and seek to advance their skills within a dynamic professional environment. This position entails ensuring seamless integration between Katchr, its case management system, and other business solutions and services. This is a great opportunity to join an award-winning growing law firm with excellent … and Microsoft Reporting Tools Proven analytical and problem-solving skills coupled with a positive, innovative, and inquisitive mindset. Demonstrated experience in developing the Proclaim Case Management System or similar CMS. In-depth understanding of legal workflows and their seamless integration into case management software. Exceptional verbal more »

About the role: The role of the Customer Service Centre (CSC) is to provide a single point of contact for our customers. The Facilities Management Helpdesk is one team operating within a wider Customer Service function. You will be responsible for both the leadership of your team, and delivery … flows, resources, reporting systems and processes ensuring documentation and procedures are kept up to date. Provide regular reporting to other members of the Facilities Management Helpdesk function and wider NHSPS management team to support trend analysis, performance management and operational improvement. Support the complaints investigation process and … where appropriate take ownership of escalations. Escalating to Operational Management where applicable. Taking any learnings from complaints to feed into Continuous Improvement. Find opportunities to work collaboratively to improve the service delivered to customers, with a 'right first time' approach.What you will bring to the role: Experience in a more »