Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
london, south east england, United Kingdom Hybrid / WFH Options
Creo Recruitment
bespoke software initiatives, with additional ad hoc analysis as required by the Senior Manager, and (2) Providing basic project management support for an existing clientonboarding process. Specifically: Business Analyst responsibilities will include gathering and documenting requirements from key business users, stakeholder management with intended end users … will be able to build relationships quickly and be comfortable interacting with multiple teams in a large programme. Project Management responsibilities will include coordinating client projects across an existing workstream and analysing the existing clientonboarding process to make future improvements. Sitting between business and technical more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new clientonboarding, actively contributing to achieving project milestones more »
Leeds, England, United Kingdom Hybrid / WFH Options
GradBay
Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical clientonboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »
Stone, Staffordshire, United Kingdom Hybrid / WFH Options
Logic Resourcing Ltd
create, all within a supportive and collaborative work environment. We are looking for a Technical Support Advisor to become a valuable part of our client's close-knit team. This pivotal role involves overseeing a third-party system and portals vital to the companies client interactions. The role … As the Technical Support Advisor, you will be the key liaison between clients and the company. You will play a crucial role in managing clientonboarding, addressing feedback, and resolving any issues that arise. Key Responsibilities: System Management : Take charge of the client-facing portals, ensuring … smooth operations, setting up new clients, and managing changes. Client Communication : Act as the primary point of contact for client communication, gathering feedback, and implementing necessary improvements. Issue Resolution and Training : Address client concerns, provide necessary training, and resolve any system-related issues efficiently. Collaborative Reporting : Work more »
manchester, north west england, United Kingdom Hybrid / WFH Options
Prospa
commerce brands. Over the last 4 years we have developed a leading team of E-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through … heavily in our training programmes and this is something we push our team to ask for. We have the ethos that the agency and client base only grows if the team does. We’re looking for an A-player who will take ownership of our Paid Search team and … continue client growth. Reporting to our Head of Performance, you will be given real responsibility from day one and will be involved with top level client decisions. Responsibilities Take complete ownership of high spending Paid Search accounts. Our clients are currently spending up to £50K+ in monthly budgets more »
Manchester Area, United Kingdom Hybrid / WFH Options
Prospa
commerce brands. Over the last 4 years we have developed a leading team of E-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through … heavily in our training programmes and this is something we push our team to ask for. We have the ethos that the agency and client base only grows if the team does. We’re looking for an A-player who will take ownership of our Paid Social team and … continue client growth. Reporting to our Head of Performance, you will be given real responsibility from day one and will be involved with top level client decisions. Responsibilities Take complete ownership of high spending Paid Social accounts. Our clients are currently spending up to £100K+ in monthly budgets more »
london, south east england, United Kingdom Hybrid / WFH Options
Nephos Technologies
into an exciting phase of growth, an opportunity has arisen to add a Storage Engineer to the team, who will provide technical support on client Enterprise Computing systems. Role responsibilities Work as part of a team to provide daily and on-call technical support on file storage solutions, ensuring … and security of data. These are 16 different storage technologies including things such as NetApp, Nutanix File, DellEMC and MS File Servers Support new clientonboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take … Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other client and Nephos IT teams, vendors, and stakeholders to ensure smooth integration and operation of technology with other systems and platforms. Identify technology or process more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Cardiff, Wales, United Kingdom Hybrid / WFH Options
InterQuest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time is home based. … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
london, south east england, United Kingdom Hybrid / WFH Options
Nephos Technologies
possible Work with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end clientonboarding activities and system solutions Create and maintain up to date standard processes in your area of expertise, to help build a more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
london, south east england, United Kingdom Hybrid / WFH Options
Fenwick
to different customer segments. Leverage customer data to optimise email targeting and messaging. Develop and maintain automated email programmes, including drip campaigns and customeronboarding sequences. Optimise automation workflows to enhance customer engagement and retention. Collaborate with the Senior Retention Marketing Specialist to manage display advertising campaigns. Optimise more »
deals where necessary. Conduct product demos and present solutions to prospective customers. Represent APIMS at conferences to boost brand visibility and generate leads. CustomerOnboarding: Guide new customers through the APIMS Set-up process, ensuring they understand how to use our software to meet their privacy management needs. more »
london, south east england, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
hampton in arden, midlands, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Tech Change Consulting
Systems Analyst - Team Leader - Pensions Compendia - IntelliPen - UPM - Altair - Hartlink - oPen Who is the client and what do they do? We are partnering with a growing company who operates successfully across the UK with multiple offices in fantastic locations. They have proven capability within Private and Public sector Pensions … have come from a Pensions background and ideally Team Leading people working on similar projects as listed below:- Skills and experience:- - Pensions Data Transfer - ClientOnboarding - Implementation - System Configuration - GMP - BIBO - Buy in - Buy out - Pension projects Unique culture, fully diverse and inclusive, very supportive, with ability more »
South West London, London, United Kingdom Hybrid / WFH Options
Recruitment Avenue
a fast passed environment, will require you to manage project proposals, large-scale budgets, flight bookings, room blocks, group ground transport, as well as clientonboarding and driving the enhancement of technology and processes to improve efficiencies. You will work closely with the Event Team on multiple … Knowledge of travel mid/back office systems (ideally Protas but not essential) Experience creating and managing event travel proposals, internally and externally. Strong client account management in an Event Travel environment. Knowledge of using an Online Booking Tool is a bonus, but not essential. Supporting the development and more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will … pay a competitive salary and comes with a range of benefits. The Onboarding Executive is a new position within their wider CustomerOnboarding team. What is expected of the Onboarding Executive? - Conduct objective, fair, thorough, and timely investigations into approved Business applications - Establishing if … based on relevant data and make the right decisions, considering both the business and customer outcomes - Role would suit an individual with a CustomerOnboarding, Due Diligence and/or Investigative background - Excellent written and verbal communication skills - Delivering great service to our client's customers - Understanding more »
birmingham, midlands, United Kingdom Hybrid / WFH Options
next level - marketing, creative, PR & digital recruitment
Birmingham based integrated agency with a passion for developing exceptional brands are looking for a Digital Media Account Executive to join their growing digital client services team. Description Working as part of this highly skilled digital media team and alongside the wider digital, PR & Social teams, you'll be more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
will be to work with the Senior Management team to create and design templates, governance and documentation across the business and for the onboarding of new clients. Please provide the most important responsibilities, including an overall responsibility the role will require. To assist in the creation and implementation more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Executive to join their office in either Cardiff or Southampton 3 days per month and the remaining time is hybrid working. … expert and be expected to bring the relevant knowledge and experience in a first line risk environment. What is expected of the Business Onboarding Executive? Acting as subject matter expert; Acting as a mentor to the onboarding teams to support and build knowledge and confidence in … training material that is interactive and brings the subject matter to life. Run regular 1 on 1 coaching and feedback sessions with the Onboarding team to drive an improvement culture. Using trends and data to proactively seek improvements to the existing process, take ownership of these improvements from more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Cobalt Recruitment
CAFM Onboarding Consultant £50,000 - £60,000 Remote Working - with monthly North West Head Office required Company Overview Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of … years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions. … Role Responsibilities Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for CustomerOnboarding Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk more »