1 to 14 of 14 Permanent ConnectWise Jobs in the UK excluding London

articles, and activities. Efficiently handle the 1st, 2nd, and 3rd Line queue, prioritizing cases according to their urgency and SLA. Resolve cases remotely (via Connectwise Manage, email, phone) or onsite at customer locations as needed, adhering to target resolution times. Requirements: 18-24 months of experience in a busy and more »

the United Kingdom. Desirable : Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. Telecoms/Hosted VOIP Systems. If you're interested in this role and think you'd be a good more »

manual vehicle) Candidate must pass DBS check Desirable: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Package more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

for external and internal customers across a wide variety of technologies and environments. Supporting calls and incidents using a ticket based business management platform (Connectwise) and acting as an escalation point for the wider team. You will provide all customers with a high standard of service within the defined contract more »

of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s more »

how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for entering time and expenses in ConnectWise as it occurs. Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Work through project tickets and phases in … ConnectWise as assigned by a Project Manager Enter all work as service or project tickets into ConnectWise. Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry. What are we looking for in our next IT Project Engineer? Professional IT more »

a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents … clean UK driving licence (a company vehicle will be provided) Essential Technical Knowledge Office 365 Azure Active Directory Windows 10 PC & Server hardware Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications more »

Willingness to participate in on-call rotation and occasional after-hours work Strong experience with automation and configuration management tools (e.g. Ansible, Chef, Puppet, ConnectWise) a plus In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day more »

Senior Helpdesk Engineer (L2/L3) – Kent – Hybrid - £35k + excellent benefits & career development Overview: An exciting opportunity has arisen for large MSP based in Kent for a Senior Helpdesk Engineer (L2/L3). You will be responsible for more »

to be responsible for managing, developing, and optimising Aztech's internal systems. The role includes the oversight and enhancement of various platforms such as ConnectWise PSA, Cloud Radial customer portal, Microsoft 365, Teams, SharePoint, Power Platform, Bright Gauge reporting, Microsoft Co-Pilot, and other AI technologies. This successful Internal Systems … internal applications to improve efficiency and effectiveness. Manage integrations between various platforms to ensure seamless data flow and functionality. Platform Oversight: Administer and optimise ConnectWise PSA for ticketing, project management, and service delivery. Maintain and develop the Cloud Radial customer portal to enhance client engagement and satisfaction. Oversee the administration … new technologies. Skills/Attributes Minimum of 3 years of experience in systems management and development, preferably within an MSP environment. Strong knowledge of ConnectWise PSA, Microsoft 365, Teams, SharePoint, Power Platform, and AI technologies. Proven experience in system integration and automation. Familiarity with APIs and SaaS-based solutions. Excellent more »