Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical CustomerSupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical CustomerSupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical CustomerSupportEngineermore »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate CustomerSupportEngineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a CustomerSupportEngineer, You Will: As a customersupportengineer you will play a key role in a managed service... APCT1_UKTJ more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networ... APCT1_UKTJ more »
Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at more »
including Fire, Police, NHS and Local Authorities. These products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap … Holland with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customersupport for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and … cover to other systems as appropriate. Key Areas of Responsibility Service Desk Support Following standards and processes for service desk support Working with colleagues on consistent approaches to how we prioritise, handle, manage and resolve L1/2/3 issues and incidents Triaging calls and working with more »
Our client is a leading global IT Solutions provider who are seeking to recruit a CustomerSupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating … self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities … will include the below: Responsible for the customersupport experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »
quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly develope... APCT1_UKTJ more »
CustomerSupportEngineer - Inductosense About Us We design and manufacture sensing technology to monitor corrosion which helps our clients to save costs, reduce unplanned shutdown, meet net zero targets and migrate to a fully digitised solution. Our core technology is based around patented embeddable, wireless, battery-free … and are scaling up the team. This is a very exciting time to join the company! Job Description We are now looking for a CustomerSupportEngineer to work with the operations and sales teams on post-sales technical support. This is a customer facing role … UK with the potential for lots of travel. The role will include: becoming a technical expert in the Inductosense WAND technology and providing technical support to customers preparing and presenting training materials to third parties mentoring and assessing an installer's ability to successfully install the WAND technology and more »
At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are more »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate CustomerSupportEngineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a CustomerSupportEngineer, You Will: As a customersupportengineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … precisely and efficiently. Work directly with customers, showcasing your ability to operate under pressure. As a customersupport engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a CustomerSupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to … assist people with hearing impairments. They currently require a CustomerSupportEngineer to join their team i... APCT1_UKTJ more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networ... more »
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate CustomerSupportEngineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a CustomerSupportEngineer, You Will: As a customersupportengineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … precisely and efficiently. Work directly with customers, showcasing your ability to operate under pressure. As a customersupport engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile CustomerSupportEngineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile CustomerSupportEngineer, You Will: As aMobile CustomerSupportEngineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile CustomerSupportEngineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile CustomerSupportEngineer you will potentially travel to various customer sites. Hold a clean more »
CustomerSupportEngineer Remote Scotland Are you interested in becoming a part of one of the UKs leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind to become industry leaders in the creation of in-flight and mission control … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that you've had customer facing experience previously. You will … their space customers across missions and R&D. What you'll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be … to their space customers across missions and R&D. What youll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »
quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the CustomerSupportEngineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated CustomerSupportEngineer to provide the highest level engineering support on event to our GT3 Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units and … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
A 1st/2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident … management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You … do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a CustomerSupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to … assist people with hearing impairments. They currently require a CustomerSupportEngineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across … our range of products. The ideal CustomerSupportEngineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the … voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of CustomerSupportEngineer we would love to speak to anyone who has experience of: Minimum more »