to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of more »
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page Technology
of Conditional Access and MFA Deployments Understanding and implementation of Subscriptions, Azure RBAC and IAM roles Active Directory and management of ADDS Understanding of ITIL Framework Good understanding of Microsoft 365 Admin Portal and O365 Services Hyper-V or VMWare Good understanding of LAN/WAN technologies Experience in working more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »
/platform teams with a customer-oriented, team-based learning approach.Additional Preferences:Industry experience in Animal Health/Life Sciences and familiarity with regulated, ITIL-driven environments.Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender more »
business needs and user requirements Championing of Continual Service Improvement, proactively striving to improve the services we provide Qualifications Who we're looking for: ITIL Service Management (or equivalent) Strong C# development skills combined with SQL VBA (MS Access and MS Excel) .NET Framework, Azure DevOps Appreciation of the Retail more »
niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
long and short term application. To be successful in this role they are looking for someone who is a confident people person working to ITIL principles, the successful candidate will ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »
Directory and Microsoft 365 Admin Administration of MDM platform IAM, Single Sign On and MFA Technologies ITSM Tools and Document Management Systems Qualification in ITIL Foundation V4. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with more »
Servers (AD DS, DNS,DHCP) Windows server 2012,2016,2019 Microsoft windows 7 - 11 Routers, network topologies, managed switches Desirable experience Team management experience ITIL V3/4 VMware Draytek Routers 3CX Who are we searching for? This role is perfect for an ambitious and talented looking to make the more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Babcock
reporting Essential experience of the Systems Analyst Team Leader,Management, Leadership or Mentoring experienceBackground in IT and application software delivery is desirable Experience in ITIL, Service Management or IT Project Management is desirable IT or Engineering related Degree is desirable, or equivalent qualifications and experienceThe role is mostly home working more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »
Identify improved ways of working What we are looking for in our ideal Service Desk Analyst: GCSE level or equivalent in Maths and English. ITIL V3/V4 Qualification, MCP or equivalent qualification (Desirable). In depth knowledge of industry standard products including Windows 10, Android, IOS, MS Office. Networking more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »
working in an administrative role Microsoft Office 365 skills Excellent customer service Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. Manage complete assignments. more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a TechnologyInfrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »