Avon & Wiltshire Mental Health Partnership NHS Trust
relation to this role. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP)) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who more »
Have sound knowledge of Networking topology's, protocols, and command-lets Strong organisational and time management skills. Have a customer service background Knowledge of ITIL and change management. Able to troubleshoot and solve problems identified through a variety of events in a technical environment. Ability to work independently as well more »
work collaboratively and manage stakeholders at all levels. You will havepractical experience of working in other service management processes and, have an understanding of ITIL best practices and experience with IT Service management tools such as Service Now. The benefits At AllPoints Fibre, we're all about looking after you. more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
and Ansible) Powershell SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Relevant knowledge of current and emerging technologies If this role looks like something of interest please apply below more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
knowledge of French or German as a second language. Relevant qualification (Completed vocational education (e.g., IT specialist) or university studies (Bachelor)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »
able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »
with modern Service Management toolsets is crucial to this role Clean driving licence, as you will be supporting users at two local offices An ITIL Foundation qualification and experience working in a Financial Services environment will be beneficial more »
of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
York, England, United Kingdom Hybrid / WFH Options
FDS, A DXC Technology Company
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »
/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »
Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: Degree educated At least one years in a similar role ITIL foundation Benefits: For the successful candidate my client offer excellent opportunities for career development and fully funded training and exams, life insurance, company pension and more »
The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »
SharePoint Telephony & Mobile Devices MS Office 365 CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer focused with a good customer facing/telephone manner, positive, and driven to resolve issues more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »
Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to more »
Dorking, Surrey, United Kingdom Hybrid / WFH Options
REAL Technical Solutions Limited
Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to more »
Coventry, West Midlands, West Midlands (County), United Kingdom
Michael Page
service desk, helping to guide and support junior members of the team. In line with project delivery, you will produce documentation in accordance with ITIL standards. The role will be site-based at the company's Coventry head office, but you ill also have the chance to visit customer sites more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Full Corporate Benefits
Bolton, Greater Manchester, North West, United Kingdom
K3 Capital Group Plc
Strong experience in delivering proactive IT Support. Establishing, securing and managing Office 365 and Azure platforms. Experience of working in regulated businesses or within ITIL\Cyber Essentials. Experience of Active Directory (In an O365 environment), Intune, AutoPilot, Defender, LAN & WAN, Routing, firewalls, email and web management systems, Wi Fi, AV more »
server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services Experience and knowledge of cloud infrastructure services including tooling and security Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem-solving skills Experience implementing packages and working with vendors Cloud Server, Storage & backup and more »
