As InfrastructureOperationsManager you will lead a team of Platform Infrastructure Engineers. Managing all infrastructure support tickets arising from business and IT support requirements and working to manage service and maintenance tasks. You will report directly to the Head of Infrastructure Services as … part of a growing Service Operations team. The Infrastructure Ops Manager will oversee day-to-day activities of the Infrastructure Ops Team and will be responsible for and be proactive in ensuring that the businesses infrastructure including Data Centres, Azure, Servers, Networks, Storage and related … ParentPay group and will work in partnership with the IT Engineering , Monitoring and Observability, IT support, Application Support Service Ops teams ensuring systems, services & infrastructure work reliably and securely. Key Responsibilities Line management responsibilities for the team; providing support, personal development plans and undertaking 1-2-1 reviews. Working more »
IT and InfrastructureOperations Performance Manager – Mobile Telecom 6 Months Contract Reading – 2 days per week onsite We are hiring an IT and InfrastructureOperations Performance Manager for a telecom client based in Reading. Overview of the Role: Accountable for leading a team of … Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. Accountable for measuring what level of assurance is required to ensure the Service is being operated at … of core Service processes to eliminate waste and reduce support-related costs. Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience of working with and influencing various levels of more »
The Role • Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required … of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing various levels … lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Job Description IT & InfrastructureOperations Performance Manager • Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work more »
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Salary Guide
Infrastructure Operations Manager the UK excluding London