1 to 11 of 11 Permanent Proactive Monitoring Jobs in the UK excluding London with Remote Work Options

software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy more »

clients. Some of your responsibilities will include: - Use the ticketing system to log customer enquiries - Proactively monitor for traps and alarms via our Network monitoring tools - Troubleshooting and resolving Networking & Telephony faults in adherence to SLAs - Being the escalation point for 1st and 2nd line support of faults and more »

The purpose of the role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … to oversee the scoping and implementation of new or changed services, ensuring that changes are communicated in advance of their planned implementation date. Perform proactive monitoring for supported systems, investigating anomalies in order to identify any potential issues and minimise any disruption to the business, customers and suppliers. more »

to foster their growth. Identify areas where software development and automation can enhance our operations. Lead the modernization and migration of legacy infrastructure. Create monitoring tools to detect and predict potential issues proactively. Continuously monitor the network and implement solutions as needed. Provide expert support to customers and collaborate more »

support from your team members, leveraging your unique strengths and skills Engaging with clients to address their queries and providing dedicated technical support Proactively monitoring production environments to identify and rectify bugs Assist with the deployment of application changes, ensuring smooth transitions and minimal disruption to services Required Experience more »

the reliability, availability and performance of client facing services. Responsibilities will include managing and configuring observability platforms such as DataDog and PagerDuty to provide proactive monitoring of production (and other) environments, design and implementation of automation processes to drive efficiencies, leading incident response, troubleshooting and root cause analysis more »

trusted and transparent customer relationships, you'll serve as the primary point of contact and trusted advisor for your customers within the company. Proactively monitoring and analysing customer accounts to identify opportunities and potential risks to account health, as well as recognizing opportunities for upselling, cross-selling, and expansion more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer service. This … A warm and welcoming team environment Some of your key day to day tasks will be... The Service Desk Analyst is responsible for: Proactively monitoring, reviewing, escalating, and pursuing outstanding Service Desk tickets. Ensuring timely responses and follow-through to resolution within agreed service levels. Providing exceptional customer service more »

Job summary We have a vacancy available for a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working within the Systems, Online and Development Support Teams. As a Systems and Database more »

The Application Support Analyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a more »

an increased holiday allowance of 33 days to accommodate this schedule. Responsibilities of a Network Support Specialist Provide strong technical support in response to monitoring alerts, replicating issues, and raising bugs as needed. Support partner chargers/sites as required, resolving remote issues where possible or organizing site visits … according to SLAs. Proactively manage alerts from monitoring systems, initiate diagnostics, escalate to appropriate third parties, and manage through to closure. Liaise with third-party suppliers, contractors, and customer engineering teams. Ensure timely service for technical support requests, troubleshooting, and fault diagnosis within agreed SLAs. Document ongoing actions and … in a technical/customer support environment, ideally within the technology or EV industry. Experience working shift patterns in the technology sector. Familiarity with monitoring and alerting systems. Good IT skills. Additional European language skills are a plus. Benefits Health insurance Group income protection Group life assurance Enhanced maternity more »