1 to 7 of 7 Permanent SIAM Jobs in the UK excluding London

Service Design, IT operations and service management experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a senior leadership team in a client advisory role Consultative skills including the ability more »

will be tracked and reported as part of your key KPIs. Key relationships: · The customer’s operational/service management teams and their key SIAM partners · Service Desk · Network Engineering · Design architecture · Customer Advocacy · Programme/Project Management · Customer Support · NOC/TOC · Delivery Teams more »

a similar role, ideally within an ISO 20000 accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and more »

years IT experience with 3 years in an adjacent or similar function including Proven experience of managing in multi-sourced environments, exposure to SIAM type implementations an advantage Proven experience of IT asset management including software asset management Proven experience in identifying and improving IT team processes Skills and key more »

Key Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas. Take the ownership to oversee the day to day operations relating to more »

who excel in such a dynamic atmosphere. Key skills: Ability to build relationships and engage with stakeholders. Knowledge and experience of Service Integration & Management (SIAM) model operations. Knowledge of business ecosystems, Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SOA, APIs, open data more »

Key Responsibilities: The SIAM Lead – is accountable for Service Integration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels. Must understand the overall setup of IT Services and roles played by various Service Providers Must understand the Supplier SOWs and … ensure suppliers are delivering work as agreed in SOW Build the SIAM Target Operating Model, align roles, interfaces with the relating functions Analyse, understand and continuously manage interdependencies within the Service Providers for smooth Operations Establish and maintain strong, productive and collaborative relationships with the Service Providers Understand business drivers … Tools Govern the Continual Service Improvement in conjunction with customers strategy and drive it across Service Providers. Track & Report CSIs across Providers Leads the SIAM Tower and drives its efficiency and effectiveness . Mentors SIAM team, defines and coordinates day-to-day responsibilities of service management staff Maintains relationship with more »