Permanent Support Analyst Jobs in the UK excluding London

1 to 25 of 137 Permanent Support Analyst Jobs in the UK excluding London

French speaking IT System Support Analyst

Folkestone, Kent, United Kingdom
Confidential
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
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Dynamics 365 Business Central/ NAV Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Dynamics 365 Business Central/NAV Support Analyst Job Description Actively seeking an experienced Business Systems Support Analyst, who can offer experience supporting D365 Business Central/Dynamics NAV systems, for an exciting new role with an established service sector business. The company are a leading … the business; predominantly involving their business critical BC system. This new role within this business will centre around the day to day management and support of their business critical ERP solution, D365 BC; alongside other applications such as Dynamics CRM and PLM. The role operates on a hybrid working … basis, with expectation of 2-3 days per week working from modern, South London offices. Whats on offer? The chance to lead the support of a full Dynamics 365 ERP & CRM environment, with exciting future prospects Excellent team environment, with opportunities for professional development/training A competitive starting more »
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Application Support Analyst (SAP)

Cardiff, Wales, United Kingdom
Michael Page
We are searching for an Application Support Analyst (SAP)/SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based … industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products. Description The Application Support Analyst (SAP): Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces. … end testing , defect tracking & reporting. Carrying out periodic checks on IT systems and applications (daily, weekly, monthly) Writing SOPs and user manuals Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks Promote Total Quality Management and Continuous Improvement. Working closely with external more »
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IT Support Analyst

Stirling, Scotland, United Kingdom
Henderson Scott
IT Support Analyst Henderson Scott have partnered up with a UK based business that have multiple offices throughout Scotland. Due to the increase in business demands, we are supporting in adding an IT Support Analyst to the team. Please Note: Due to location, you MUST have more »
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Graduate Support Analyst

Bristol, Gloucestershire, United Kingdom
Confidential
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and more »
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Senior Support Analyst

Birmingham, England, United Kingdom
Crimson
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »
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IT Support Analyst

Guildford, England, United Kingdom
Proactive.IT Appointments Ltd
IT Support Analyst Guildford - 100% Onsite - Please do not apply if you aren't able to work onsite 5 days a week Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their more »
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1st line/Application Support Analyst - Manchester - £38K

Manchester Area, United Kingdom
Venchr
1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »
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Technical Support Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
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IT Service Support Analyst: UK & Ireland

Stoke-On-Trent, England, United Kingdom
Building Adhesives Ltd
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »
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Application Support Analyst

Aberdeen, Scotland, United Kingdom
prosource.it
Applications Support Analyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Analyst to join our team in Aberdeen . As Applications Support Analyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »
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Technology Support Analyst

Leeds, England, United Kingdom
ea Change
Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »
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Technical Support Analyst

Wolverhampton, England, United Kingdom
Revoco
Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »
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IT Support Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Hays
Your new company I've been engaged on aProject to recruit a 1st/2nd Line Support Engineer for a leading housing andCare business in Edinburgh. It is a not-for-profit organisation and a ScottishCharity, providing housing and support services for older people in Scotland. Your new … issues relating to technology, service requests and to ensure the efficient use of the company's investment in technology. To act as first line support for issues and attempt to resolve issues on the first contact. Where necessary, to visit remote sites to assist in resolving network, hardware, and more »
Employment Type: Permanent, Work From Home
Salary: £18.0 - £18.75 per hour + Up to £18.75 per hour
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First Line Support Analyst

Coalville, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Ibstock PLC
We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a ServiceDesk Analyst to come and join our team at our Ibstock - Head Office, LE67 6HS … Job Purpose: The ServiceDesk analyst is the "face" of the tech team, they are the first point of contact that all of our customers interact with and our best opportunity to give them a great impression This role focuses on making sure our customers have the best experience of more »
Employment Type: Permanent, Work From Home
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Solution Support Analyst

Manchester, North West, United Kingdom
AQA
Solution Support Analyst Permanent Manchester: £36,500- £40,400 Hybrid Purpose The purpose of the Solution Support Analyst role is to provide efficient and timely organisational and support for the Enterprise Technology department. To take ownership for processes, departmental reporting including analysing and driving improvements … subject matter expert for Enterprise Technology working collaboratively with suppliers, technical and business colleagues. The post holder will be expected to work independently to support the Head of Service Delivery and their peers, by analysing and maintaining data for further analysis through regular reporting and control logs while also more »
Employment Type: Permanent
Salary: £40,000
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Technical Support Analyst

Hatfield, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Connexa
Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Support Analyst

Oxford, Oxfordshire, South East, United Kingdom
SYSTEM C HEALTHCARE LIMITED
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a Support Analyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful Support Analyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Employment Type: Permanent
Salary: £35,000
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System Support Analyst

Tonbridge, Kent, South East, United Kingdom
Franklin Bates Limited
a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
Employment Type: Permanent
Salary: £40,000
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Applications Support Administrator / Analyst

Ringwood, Hampshire, South East, United Kingdom
Churchill Retirement Living
Job Title: Applications Support Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new Applications Support Administrator/… Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX/Keystone. The Applications Support Administrator/Analyst will report to the Application Support Manager and … documenting resolutions and actions undertaken. Escalating and managing service tickets as needed with the relevant third party suppliers. Working with the training academy to support the onboarding of new application users. You will be based daily at our Head Office in Ringwood with office hours as 9.00 - 5.30 Monday more »
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Lead Application Support Analyst

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Employment Type: Permanent
Salary: £40,000
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Technical Support Analyst

St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical Support Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of our technical … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work … each day. Please note this role is based 5 days on site at our St Albans office. The Key Requirements... Provide highly skilled technical support and become the focal point for all site-based user issues and requests Develop a deep knowledge and understanding of existing systems and technology more »
Employment Type: Permanent
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Support Analyst

Liverpool, Merseyside, North West, United Kingdom
SYSTEM C HEALTHCARE LIMITED
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a Support Analyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful Support Analyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Employment Type: Permanent
Salary: £35,000
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IT Application Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Celsa UK
IT Application Support Analyst CELSA Cardiff £28,000 - 30,000 starting salary Are you an experienced SAP key user/Consultant looking for change? Do you like taking complex systems and explain to others how to use them? Then this could be the next step for you. Youll … be working within the IT department and support our business units as the SAP key user. No two days will be the same, one-day you will be creating test scenarios and the other you will be working on user guides and SOPs to help your colleagues across the … the module SAP SCM but will have plenty of opportunity to dive into different SAP modules. Youll have previously worked within a SAP user support role or key user role ideally within manufacturing or supply chain. If you have previous experience with SAP SCM, that would be great. What more »
Employment Type: Permanent
Salary: £30,000
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Application Support Analyst - Dynamics

Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Blake Morgan LLP
Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »
Employment Type: Permanent, Work From Home
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Support Analyst
the UK excluding London
10th Percentile
£23,325
25th Percentile
£26,000
Median
£32,121
75th Percentile
£40,000
90th Percentile
£48,750