26 to 50 of 79 Permanent Support Specialist Jobs in the UK excluding London

Job Title: Product Support Specialist Location: Glasgow, UK Salary: Up to £30,000 DOE Who we are Inisoft are seeking an experienced professional to join the team as a Product Support Specialist . Inisoft is a market-leading provider of software solutions for contact centres, with … is a fantastic opportunity for an enthusiastic and motivated individual to join our well-established and successful software company! Role Details As a Product Support Specialist you must demonstrate great attention to detail, excellent communication skills and be able to work in a fast paced environment where you … use your initiative to effectively prioritise and resolve customer issues. Key Responsibilities: 1st and 2nd line support for all current and future Inisoft products. Ownership of support issues and requests from logging to resolution. Following support processes and procedures to ensure that all issues and requests meet more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

Our client, a global leader in business intelligence solutions, seeks a skilled BI Application Support Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting … covering design, planning, building, testing, documentation, and deployment. Training: Conduct training sessions for customers, creating user-friendly materials and quick reference guides. Pre-Sales Support: Collaborate with sales representatives, providing technical demonstrations to potential clients. Promotion and Networking: Attend industry events to showcase their products and services, supporting sales … are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this more »

Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of … technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver high quality customer support in the more »

IT Systems Application Support Specialist About My Client: My Client is a leading company specializing in IT solutions and services, dedicated to providing innovative and reliable support to various industries. They pride themselves on fostering a collaborative work environment and delivering excellence in every project they undertake. … My Client is committed to the growth and development of their employees, offering opportunities for career advancement and continuous learning. Key Responsibilities: Provide application support for various IT systems, specifically data centre monitoring and reporting applications. Troubleshoot and resolve network-related issues related to data centre management networks in … enterprise environments. Provide support to internal resources for Microsoft applications. Utilize working knowledge of Microsoft 365 applications to assist internal teams. Requirements: Networking Knowledge: A solid understanding of network concepts and related technologies is preferred but not essential. Experience: Previous experience in enterprise network environments is beneficial but not more »

Technical support specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technical support specialist to join their established team in Aylesford. The ideal candidate will come from a technical support background, have at … least 5 years' experience in Compaction/Heavy plant and will be based within a commutable distance of Aylesford. Technical Support specialist Position Overview Communicate technical information to Dealer's customers and colleagues Handle incoming technical calls, diagnose faults and work with the Service Controller in resolving the … all technical aspects of the company's products Set up and continually update a knowledge database that is accessible by all in the Product Support office Assist the Service Controller in deciding eligibility of warranty repair work Ensure the correct parts for all repair work are ordered in a more »

IP Support Specialist - Trade Marks Birmingham Hybrid Working Lovely, dynamic firm! Are you passionate about Intellectual Property and seeking a stimulating career? We have an excellent opportunity in our client's trademark team for an IP Support Specialist! The firm are an IP powerhouse, who pride … range of backgrounds. If that sounds like you, then please do get in touch for a confidential discussion. Lunaria Partners is advertising this IP Support Specialist role on behalf of our client. We strive to respond to all applications but due to the volume received, this isn't more »

Role: Finance Application Support Specialist Location: Midlands, 2 days per week near Leicester, 3 days remote An opportunity for either a Finance Application Support Specialist, or Systems Accountant (someone with Finance knowledge that enjoys working with Systems and Supporting Stakeholders) In this newly created role, the … Finance Support specialist will work closely with Stakeholders and Finance Business Users looking at both support and system configuration of their enterprise Finance Applications, that is also interlinked with many other systems and platforms. Part of a diverse, friendly, and super supportive team whilst working for a … UK recognised brand with a turnover in the £billions. Role includes: Systems support, helping to close simple and complex tickets from stakeholders and business users. Work with projects team to look for system improvement opportunities. Working on Finance System Testing projects Supporting and understanding user issues and reporting Well more »

Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits A hybrid role, 75% office based with 25% travel to customer sites The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist ... more »

The Company:? Application Support Specialist - Mass Spectrometry Global Brand name? A market leading medical diagnostic company? A progressive, high-tech healthcare business? Invest in their staff? Offer career progression opportunities? ? The Role:? Application Support Specialist - Mass Spectrometry 25% travel across UK and Europe 75% home/… You will identify and troubleshoot failures remotely and manage complex complaints. You conduct customer and staff training on the new Mass Spectrometry analyzer.? You support product updates, launches and monitoring. You perform different on-site service activities Benefits of the Application Support Specialist - Mass Spectrometry Basic Salary more »

IP Support Specialist - Trade Marks Manchester Hybrid Working Lovely, dynamic firm! Are you passionate about Intellectual Property and seeking a stimulating career? We have an excellent opportunity in our client's trademark team for an IP Support Specialist! The firm are an IP powerhouse, who pride … range of backgrounds. If that sounds like you, then please do get in touch for a confidential discussion. Lunaria Partners is advertising this IP Support Specialist role on behalf of our client. We strive to respond to all applications but due to the volume received, this isn't more »

SQL Support Specialist UK Head Office – Swindon Free Parking REMOTE WORK AVAILABLE AFTER PROBATION PERIOD About the role First point of contact for support queries into the Data team. The role exists to handle the majority of the day to data reactive support in the team … allowing the rest of the team to concentrate on pro active data projects. This support activity helps keeps the lights on providing data updates, data extracts, data investigations to keep the business applications running smoothly. Responsibilities: Respond to and resolve data related support tickets in a timely manner. … Provide initial support for data queries, issues, and performance concerns. Troubleshoot and diagnose SQL problems, escalating complex issues to the rest of the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customer service to more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive … on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us more »

Sales Support Specialist Office based - Bolton £32,000 - £35,000 + Bonus Opportunities One of IT Bods leading clients is a major supplier of commercial hot beverages in the UK. Since 1989, they've been supplying the highest quality equipment, ingredients and accessories to the UK's cafes … clubs, and their wealth of experience makes them experts in the field. Role Overview: They are looking for a proactive and detail-oriented Sales Support Specialist to assist the sales team in managing finance applications. This role is pivotal in ensuring the smooth operation of our sales processes … and providing top-notch support to our clients. The ideal candidate will have a strong background in finance, excellent communication skills, and a passion for supporting sales initiatives. Key Responsibilities: Assist the Sales Team: Provide comprehensive support to the sales team in managing and processing finance applications. Client more »

opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is … For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support … critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. more »

opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III (Red Hat Linux) based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. … For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support … critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our more »

rules and policies. This means that we are open to considering both hybrid and fully remote candidates. Key Responsibilities Provides intermediate level of technical support and assistance to our clients. Responsible for the ownership of assigned cases through to resolution. Reviews information received on case and uses own skills … experience and sources of knowledge to find satisfactory resolutions for the client. Calls upon the expertise of support team colleagues to provide assistance when required to ensure cases continue to progress in line with SLA commitments. Escalates issues and blockages to line manager promptly. Communicates updates to customers in … and timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions more »

Technical Product Support Specialist (Clear Scope of Career Progression) £35,000 - £40,000 + Great Training off the Tools + Clear Company Progression + Global Travel + 33 Days Holiday + Company Pension Office Based, Commutable from Bridgend, Cardiff, Swansea and Surrounding areas Are you a motivated and … step in your career as part of an exciting company where you will be fully supported in your technical development into an expert Product Specialist with great scope for progression within the company? On offer is that chance for an aspirational engineer looking to develop technically into an off … supported in your personal development to becoming an expert in the business. You will be responsible for the attainment and development of business, technical support and quotation of products to a range of blue-chip clientele. The role would suit an ambitious individual looking to build a rewarding career more »

The Company:? Application Support Specialist - Mass Spectrometry Global Brand name? A market leading medical diagnostic company? A progressive, high-tech healthcare business? Invest in their staff? Offer career progression opportunities? ? The Role:? Application Support Specialist - Mass Spectrometry 25% travel across UK and Europe 75% home/… You will identify and troubleshoot failures remotely and manage complex complaints. You conduct customer and staff training on the new Mass Spectrometry analyzer.? You support product updates, launches and monitoring. You perform different on-site service activities Benefits of the Application Support Specialist - Mass Spectrometry Basic Salary … experience, Bonus 12-15%, Car or generous allowance Plus excellent corporate benefits package including life assurance, Pension and healthcare insurance?? ? ?The Ideal Person:? Application Support Specialist - Mass Spectrometry Must be prepared to travel in UK and internationally 25% of time. Must have a good knowledge of Mass Spectrometry more »

The Job? The Company:? Technical Support Specialist Global brand name? A market leading medical diagnostic company? A progressive, high-tech healthcare business? Invest in their staff? Offer career progression opportunities? The Role: Technical Support Specialist 25% travel across UK and Europe, 75% home/office based … per week. You will be part of a team of Mass Spectrometry Service Experts - technicians and scientists - who will be responsible for the customer support of a new Mass Spec analyzer. You will identify and troubleshoot failures remotely and manage complex service issues. You will perform different on-site … inquiries, troubleshooting failures, conducting training, and ensuring information and knowledge transfer. You will be responsible for remote and on-site service activities and provide support to customers and field service engineers in EMEA Benefits of the Technical Support Specialist Basic Salary circa £49,700 depending on experience more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »

cutting-edge applications and services help retail businesses streamline operations, enhance customer experiences, and drive growth. They are seeking a skilled and motivated Application Support Specialist to join their dynamic team and contribute to their mission of revolutionizing retail through technology. Key Responsibilities: Provide exceptional application support … their applications. Assist clients with onboarding, training, and usage of their software, ensuring they maximize the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications: 3-5 years of experience in application support, with a strong background in Java programming. Proven experience in more »

duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers What You´ll Do … Team support of the sales department and tech support You will support our Tech support and sales colleagues in the retail/bodyshop, assessor, key account, and fleet segment with any inquiries. You create statistical evaluations and send them to the management team. You support … inquiries from our customers and stakeholders. You are available for our customers and are in contact with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in more »