1 to 5 of 5 Permanent Change Management Jobs in Wales

About The Role Change Delivery and Project Management Experts. Be part of something wonderful! Customer Change Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Are you ready to join a market-leading company and help deliver significant and positive changes for its … customers? Do you have extensive experience in Change Management positions, including with Contact Centres? Are you an excellent communicator and influencer, with the ability to deliver on multiple projects? Have you a proven background in successful delivery of Change Management? If so, we have exciting news … for you. We are looking for an innovative, creative Change leader, able to lead a team of Project Managers in the transformation of our Customer Experience. Youll be joining phs Group as our Customer Change Manager and we are looking forward to meeting you! Its an exciting role more »

communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to … technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle issues escalated by our Helpdesk and have the ability to quickly troubleshoot and resolve complex IT … maintaining, and supporting new software applications, hardware, and systems. Perform required software/hardware/configuration if IT Changes and Supporting implementation of IT change related activities. Provide support for various other software applications used within the organization. Contribute to the knowledge base to facilitate self-service for end more »

will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in the strategic management of outsourced delivery models. This encompasses rigorous vendor management, ensuring outsourced services are not only compliant with regulatory standards but also aligned with … the organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in risk management … strategic objectives and operational requirements. ▪ Champion streamlined, non-bureaucratic process development suitable for a lean team, integrating Six Sigma for efficiency without complexity. ▪ Lead change management initiatives, ensuring effective implementation with minimal disruption and maximum organisational benefit. ▪ Conduct regular strategic evaluations with key IT partners, including the Cloud more »

our customers’ lives and contributing to the success of the business every day. Job Description We’re recruiting for two Employee Relations Policy and Change Consultants to join us on a 12 month FTC. We’re offering a competitive base salary and strong benefits package. We are recruiting for … two positions in this team. One will focus on Policy the other will focus on Change although there will be cross over between both roles. Supporting the employee relations (ER) policy and change management activity across L&G Developing, enhancing and implementing new policies with a focus … people to L&G Ensuring that these new policies meet legislative and regulatory requirements Providing subject matter expert advice and guidance on consultations and change projects Protecting and enhancing L&G’s positive relationship between HR function and Unions Presenting new ideas to senior stakeholders and supporting the head more »

Business Change Manager - HR & Finance - 12 months fixed term contract Hybrid working, Cardiff or London location preferred - 2 days p/week onsite £47 - £54k & strong benefits package. We are working closely with a well known not for profit organisation that is seeking a Busniness Change Manager Edinburgh … a seamless transition from the current operational setup to their envisioned future state. Your primary responsibility will be to develop and execute a comprehensive change management strategy that aligns with the overarching goals and objectives of the project. This strategy will encompass various facets, including communication planning, stakeholder … engagement, risk assessment, and training program development. You will work closely with key stakeholders across the organization, including HR and finance personnel, management, and end-users within the wider Group, to ensure their buy-in and support throughout the change process. As the lead representative at joint Vendor more »