1 to 2 of 2 Permanent Service Asset and Configuration Management Jobs in Wales

Overview of role Service Asset and Configuration Management (SACM) is a process within the Service Management function. The SACM Analyst will work with the IT Service Asset and Configuration Manager to ensure the implementation and maturing of a robust and consistently applied Service Asset and Configuration process that underpins the IT support service to staff, students and associates of the College. The post holder will assist in identifying, maintaining, controlling and verifying assets of the university and managing how they connect hierarchically to form our systems. Improve our efficiency and service quality by aiding other … Service Management processes through the provision of accurate and consistent asset and configuration data, and will be responsible for ensuring the delivery of an efficient and high quality Service Asset and Configuration Management function delivering value to the customers of King’s College London. Accountabilities To more »

The Role: BMC Remedy Consultant Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy The Role: Configuring all Remedy … Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows … Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong requirements gathering and presentation skills more »