initiation activities, including defining project scope, objectives, and deliverables. Develop comprehensive project plans, timelines, and resource allocations. Conduct risk assessments and develop mitigation strategies. StakeholderManagement: Identify and engage project stakeholders, including clients, contractors, vendors, and internal teams. Maintain regular communication with stakeholders to ensure alignment on project … goals, progress, and issues. Address stakeholder concerns and manage expectations throughout the project lifecycle. Team Leadership and Coordination: Build and lead a multidisciplinary project team, including engineers, architects, contractors, and consultants. Delegate tasks, set clear expectations, and provide guidance to team members. Foster a collaborative team environment to promote … creativity, innovation, and problem-solving. Budget and Resource Management: Develop project budgets and track expenditures throughout the project lifecycle. Optimize resource utilization and manage project staffing needs. Identify opportunities to reduce costs and improve project efficiency without compromising quality. Quality Assurance and Compliance: Establish quality standards and ensure adherence more »
both machine-readable interfaces and user-friendly data products, encompassing standard and custom reports. Ensure the maintenance and optimisation of data infrastructure, including the management of data flows and external tables. Collaborate closely with stakeholders to understand requirements and deliver customized data solutions. Act as a technical lead and … ETL techniques, data warehouse design, and data visualisation Command of Microsoft tools such as Fabric, Data Factory, and Power BI Excellent communication, presentation, and stakeholdermanagement skills Self-motivated, organized, and proactive with a commitment to continuous learning Proficiency in programming languages such as Python or PowerShell This … position offers an exciting opportunity to lead and innovate within a forward-thinking organisation committed to excellence in data management and analysis. more »
resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer … exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. StakeholderManagement: Build strong relationships with internal and external stakeholders at all levels but upto SLT/CEO level to improve service delivery processes … standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience more »
