1 to 2 of 2 Permanent Support Analyst Jobs in Warwickshire

1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. … Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join our IT … team at BPAS to provide first line IT support for all BPAS users and to maintain systems and processes to contribute to the day-to-day running of I.T. Services. You will work 2 days a week in the office and 3 days at home - and then be flexible … also looking for: Qualified to the equivalent of an HNC/HND standard of education or 1 years experience Experience providing user-facing IT support in IT Good general knowledge of IT arrangements in a workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main more »