1 to 1 of 1 Permanent EPoS Jobs in Watford

Service Delivery About My Client: My client is a renowned leader in providing high-quality technical support and services across the UK. Specializing in EPOS systems, they have built a reputation for excellence and innovation. To continue delivering exceptional service, they are seeking a dedicated and experienced Service Delivery Director … As the Service Delivery Director, you will be responsible for managing a distributed team of engineers who provide on-site and remote support for EPOS systems. This is a strategic role focusing on ensuring high standards of service delivery, customer satisfaction, and operational efficiency. You'll collaborate closely with other … customer satisfaction, resolving escalated issues, and ensuring service level agreements (SLAs) are met. Drive continuous improvement in service delivery processes, leveraging your background with EPOS systems to inform best practices. Qualifications and Experience: Proven experience in a senior service delivery or operations role, preferably in the technology or EPOS industry. more »