ITSupportEngineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic ITSupportEngineer (1st/2nd Line) to join our ITsupport team. The ITSupportEngineer will be responsible for providing first and … second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in ITmore »
Job Title: ITSupportEngineer Location: Watford Salary: £30,000 - £35,000 per annum Are you a tech-savvy problem solver with a passion for helping others? Join our dynamic team in Watford as an ITSupportEngineer! What You'll Do: Provide top … notch technical support to our staff and clients. Troubleshoot hardware and software issues. Assist in network maintenance and system upgrades. Required Technologies: Windows and macOS operating systems Microsoft Office 365 Active Directory Networking (TCP/IP, DNS, DHCP) Virtualization (VMware or Hyper-V) Basic knowledge of scripting (PowerShell, Bash … pension plan. Opportunities for professional development and career growth. Friendly, collaborative work environment. Work-life balance with flexible working hours. Ready to take your IT career to the next level? Apply now and be part of a team that values your skills and dedication more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Health Insurance, Pension Plan
Watford, England, United Kingdom Hybrid / WFH Options
Burns Sheehan
ITSupportEngineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an ITSupportEngineer to join the team of 4 others to provide technical … support to users and ensure that IT is running effectively within the business. This is a great opportunity to join a high-performing technical team and would be ideal for someone with previous Service or Help Desk experience, strong understanding of Microsoft products (O365, AD, InTune, Windows) and more »