MPLS, WAN, LAN, WLAN, Netscaler and Websense Demonstrable knowledge of TCP/IP, LAN, WAN, VOIP, Routing/Switching Experience in working with ITservicemanagement, including change, incident, service improvement and problem management Knowledge, skills and abilities Extensive experience of supporting business critical applications and customer facing web applications more »
industry trends into practical, cost effective, secure, scalable and supportable solutions.Fluent EnglishExperienceSenior level IT leadership, gained in a complex global organisation.Substantial experience in ITservicemanagement, including incident management, service desk operations, and service level management.Hands-on experience in managing and coordinating incident responses, including major incidents.Proven ability to lead more »
implementation. Documenting support activities, solutions, and creating knowledge base articles to drive continuous improvement and knowledge sharing. Experience with Windows Server. Experience in utilising ITSM tool sets. Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage. Join more »
Management and the Head of Service Delivery & Regional IT Experience Senior level IT leadership, gained in a complex global organisation. Substantial experience in ITservicemanagement, including incident management, service desk operations, and service level management. Hands-on experience in managing and coordinating incident responses, including major incidents. Proven ability more »
Employment Type: Permanent
Salary: £110000 - £135000/annum Excellent bonus and benefits
MCSE, ITIL, etc.) 2 Two years experience of managing customer facing services. 3 Have undertaken continuous professional development, particularly in these four areas: ITservicemanagement Project management Industry standard technology solutions Management and leadership Skills and experience 4 Technical environment: have an understanding of current technical solutions and be more »