1 to 15 of 15 Permanent Service Delivery Jobs in West London

cost-effective services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the Service Delivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at more »

more: careers.bms.com/working-with-usJob DescriptionThe Senior Manager role is part of the Global Engineering and Operations Team and is responsible for the delivery of technology solutions to the EMEA, APAC & Latam regions and reports to the Associate Director of WWPS IT.The Senior Manager is expected to have … and sustain key relationships within Bristol Myers Squibb IT and the Bristol Myers Squibb Business stakeholders. They should have a strong passion for the delivery and of solutions that exceed the expectations of our business stakeholders.Key ResponsibilitiesResponsible for a range of regulated and non-regulated IT applications across EMEA … complex set of initiatives for key IT applications.Liaising with key business stakeholders at a management level to understand and accommodate business needs, whilst maintaining service levels, minimizing outages and managing production incidents.Supporting the selection and management of a wide range of global vendors and partners. Directly managing the relationships more »

preferred) and internet connectivity. Experience with EDR, M365 security, SIEM, Vulnerability management, MITRE attack framework and Incident response. Experience of providing knowledge transfer to Service Delivery teams and developing other cybersecurity team members. Having an in-depth understanding of threats in a mission critical or national infrastructure environment. more »

processes. Work independently to resolve complex security issues, with support and guidance from the Cyber Security Manager and Security Architect. Provide knowledge transfer to Service Delivery teams and mentor other members of the cybersecurity team. Develop an in-depth understanding of threats in a mission-critical or national more »

London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »

Job summary The post holder is expected to work closely with the pre-assessment nurses. Duties within this service include booking pre-assessment clinics, cashing up clinics, arranging interpreters for patients, booking transport and beds for patients when required. Taking live calls or retrieving messages from the Endoscopy pre … any test preparations that need to be sent or collected by the patient.The post will require the coordination of appropriate services to maximise the delivery of the streamlined diagnostic pathways, thereby improving the quality and experience for patients. Main duties of the job o To provide comprehensive administrative support … To maintain a positive, proactive, and professional approach to work at all timeso To work as part of team to deliver a first class service to patients and users of the Endoscopy serviceo Actively supporting and contributing to the requirements of the serviceo To utilise designated operational practices within more »

will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into … locations. Key Responsibilities: To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwoods services in North London, Redbridge and Berkshire. Troubleshoot problems with equipment installations and resolve these faults both remotely and in person. … and maintain current databases according to Company requirements including updating and maintaining asset registers Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively. To take part in training sessions and attend meetings as required. To manage and maintain more »

culture within the team and College, ensuring this develops the Colleges Information, Communications and Print systems in a responsive way. 4. Provide a responsive service to a range of users, including students, staff (curriculum and support), governors and visitors. 5. Champion a customer focused service approach. PRINCIPAL RESPONSIBILITIES … the college forward. 3. To keep abreast of technology changes and trends to help in future proofing the IT and Digital Print infrastructure and service provision delivered by the team. 4. To ensure the work of the team is visible across the College and is well-regarded. 5. To … be an active and collaborative member of the College Management Team. B. Service delivery 1. To lead on the review of the effectiveness of technologies for learners and learner environments, and ensure high quality resources and learning environments, on each of the college campuses. 2. To develop, establish more »

Head of Service, British Forces Social Work Service, Cyprus (BFSWS) Salary : £48,000 plus on-call payments Specific Hours : 37.5 hours per week Contract: Full time, permanent Location: British Forces Cyprus (BFC) Base Location: Episkopi, Cyprus Reporting to: Head of Service, British Forces Social Work Service … to include The South Atlantic Islands. On 1st April 2021 included Singapore, British Indian Ocean Territories (BIOT) and Gibraltar. From 1st May 2022 the service expanded to include Brunei and Nepal. On 1st July 2022 we further expanded our services to include Cyprus. While all services are under the … service. As such we have a new opportunity in the Polaris Children Services, British Forces Social Work team in Cyprus for a Head of Service to join our team. Responsibilities The Head of Service will work in accordance with the vision, aims and objectives of the BFSWS, Service more »

our ways of working and transitioning into a product-led organisation at scale.Together, we are building a better BA.Job DescriptionAs Head of Incident Mgmt. & Service Ops, you will oversee the operational aspects of IT services with a primary focus on incident management.You are responsible for leading and managing the … processes, teams, and technologies that ensure the effective resolution of incidents, the delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve:Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity … the IT Risk Framework and the coordination of service continuity.Ownership of all ITIL processes across service operations delivery including event, incident, problem and change, ensuring flawless service delivery (including the Global IT Operations Centre and associated tooling)Service restoration for all incidents and degradations more »

budget forecasts and expenditures.Work with IT leadership to promote and maintain standardization of computing environments across all Parexel worldwide locations.Lead IT meetings to ensure service delivery targets and operational requirements are met and new requirements are being identified ahead of schedule (resource forecasts, new systems requirements etc.).Possess more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities, fostering strong connections both internally and with suppliers and customers. Exceptional customer service skills, adept at understanding and fulfilling customer requirements to exceed expectations. Experience in managing budgets and KPIs, consistently delivering results in line with targets. more »

skills to join our Celandine Health & Metrocare PCN. Main duties of the job The role of the PCN Manager is pivotal in supporting the delivery of Primary Health Care across Primary Care Network (PCN) through promoting collaborative working of member practices to provide joined up care. The PCN Manager … the roles & responsibilities. Full details can be found on the attached job description.* Work with the PCN CD(s) and member practices to facilitate delivery of the requirements of the PCN DESs, including working to specified timelines. This will include support with communications with Commissioners, answering queries, and pursuing … transformation, training and education, finance, HR and similar functions by collaborating with all Hillingdon PCNs and the Confederation over their supply. Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network. Document and manage PCN workflow processes as they develop. Lead and more »

Head of Service Delivery & Regional IT - Hybrid, London based A Head of Service Delivery & Regional IT opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part … technology led services the business provides to their customers. Purpose of the role Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end services working with the Critical Service Management team in the Service Integrator … Act as the conscience of the CDIOs, providing business intelligence and insights into the IT Operations service outcomes from the Opcos (incl. Customer Satisfaction) End-to end operational delivery of Business Services and Products in the designated region (i.e. across all Service Delivery Towers) Proactive planning more »

Head of Incident Management & Service Operations - Hybrid, London based A Head of Incident Management & Service Ops opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the … of the role You will be responsible for leading and managing the processes, teams, and technologies that ensure the effective resolution of incidents, the delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve: Delivery of the Global Operations Centre and key … ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity), the IT Risk Framework and the coordination of service continuity. Ownership of all ITIL processes across service operations delivery including event, incident, problem and change, ensuring flawless service delivery (including the Global IT more »