technical support and mentor junior engineers. - Contribute to improving business services and service quality. Person Specification Education and Qualifications - Juniper specialist level exams or Cisco CCNP required. - Formal accreditation with vendor product sets, particularly Juniper, Checkpoint, Aruba, or Cisco, is desirable. Experience and Knowledge - At least five years more »
Cannock, Staffordshire, West Midlands, United Kingdom
Mainstay IT
will be vital in improving the IT infrastructure estate within this company. As an Infrastructure engineer your responsibilities will include: Design, configure, and deploy Cisco networking solutions to ensure efficient and secure communication across our enterprise. Manage and optimise VMware virtualization environments, ensuring high availability and optimal performance for … Participate in on-call rotations and provide timely response to infrastructure-related emergencies. The successful infrastructure engineer will have: Extensive hands-on experience with Cisco networking Proficiency in designing, deploying, and managing VMware vSphere environments. Strong background in firewall administration and security protocols. Solid understanding of network protocols, routing more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
Bestway Healthcare UK
The role is hybrid working with 3 days in the office, and 2 days working from home. Main Responsibilities Management and operation of the Cisco Meraki platform, ensuring all retail sites are operational where possible and where not, work closely within the IT team and suppliers to ensure issues … are resolved in line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event alerting is … manner and customer/user handling experience. Proven experience of working with a ticket management system to manage all incidents and requests. Experience with Cisco Meraki, WebEx & SolarWinds would be advantageous. Problem solving & change: Pragmatic approach and attitude towards technical tasks and challenges to meet stakeholder expectations. Able to more »