1 to 4 of 4 Permanent Customer Acquisition Jobs in the West Midlands

Managing the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. Customer Journey Mapping analyzing touch points with the organisation and maximizing commercial opportunities. Working alongside the marketing and web development teams … to monitor and improve the Customer Journey and data capture processes. Monitor and maximize customer lifetime value strategies ensuring maximum profitability. Working closely with the central marketing team and regional sales hubs to ensure the database is segmented effectively for targeted marketing/sales activities. Additionally, assisting in … planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Continually review, improve and enhance data structures, data layouts, fields and automations within the CRM system. Ensure the data is accurate, regularly formatted and maintained through cleansing tools. Administer, integrate and rollout new software more »

for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on … coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance … hardware sales, software subscriptions and aftermarket repairs/field solutions. Responsible for achievement of all targets/performance including – Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting/Forecasting. New Product more »

system issues or request additional information to support decisions on fraudulent activity. Meet established goals for metrics including call and case quality, productivity, and customer acquisition by maximizing service to customers. Assist in identifying and developing process enhancements to increase the efficiency of fraud detection activities. Identify and … experience in Fraud or Investigations within a financial institution. Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook). Strong understanding of the customer service experience. Self-directed, detail-oriented, driven, and able to work independently in a team-oriented and fast-paced environment. Good analytical and problem more »

data manager implementing and maintaining an effective business intelligence technical services . Support cloud platform and reporting, assisting in design and developing a data acquisition strategy, reporting to customers, and maintaining datasets. Key Responsibilities are: Monitor and maintain ETL processes , ensure accurate reporting, optimise data platform pipelines , develop, and more »