26 to 50 of 60 Permanent ITIL Jobs in the West Midlands

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. more »

the ability to communicate and advise effectively to non-technical internal customers. Degree Level Education in a relevant subject Hold a professional qualification in ITIL Foundation Have had 3 years plus industry experience of working as an Integration Engineer within a medium to large sized organisation. Have good expertise and more »

activities which may require reprioritisation to satisfy changing business needs Person Specification Education/Qualifications Essential Relevant IT qualifications Desirable Relevant IT qualifications including ITIL or simillar Knowledge Essential Relevant Knowledge Demonstrated Skills and Personal Qualities Essential Skills and Personal Qualities demonstrated Experience Essential Relevant industry and/or customer more »

monitoring, task automation, and modern tooling. Experience in managing internal and third-party partners. Vendor management expertise. Ability to deliver outstanding service under pressure. ITIL/ITSM v3 Certification desired. Experience in support operations across various core technologies:Web App Integrations and APIs Customer Data platforms Please apply and a more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with demonstrable experience communicating cross-functionally with end users and product owners in formal and … informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable: Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. Familiarity with working in more »

with the latest inDesktop,Server,Network, andSecuritytechnologies. NOC/SOC Mastery: Youre well-versed in network and security operations. Think monitoring, infrastructure management, and ITIL processes (Change, Release, Problem). Data Connectivity: Your knowledge extends to data connectivity technologies. You understand the backbone of digital communication. Cloud Insights: While not … Wireless Juniper and Aruba Data Connectivity: MPLS SD-WAN Technologies Leased Lines (FTTP, FTTC, P2P, ADSL etc) Wireless Connectivity SIP trunking Processes and Procedures: ITIL experience within a NoC/SoC environment Enterprise Architecture e.g: TOGAF, BCS What we can offer you: 23 days holiday and a day off for more »

successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at defining more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint management. Flexibility is essential in this role, as youll need to possess a driving license and be willing more »

Senior Infrastructure Engineer Retail/Technology/ITIL Up to £54,000 base salary + £5k car allowance Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. more »

Technical Service Architect Up to £70k (DOE) + Bonus Staffordshire MSP ITIL SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV more »

ideally at an international level. Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. more »

IT Business Analyst/BRM - Birmingham Salary up to £51,000 + Plus 20x flex fund Hybrid working - 2 days per week onsite IT Business Analyst/BRM required for a leading client based in Birmingham. My client is currently more »

Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending on experience) + … Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who … solutions Supporting IT colleagues with troubleshooting client PC issues Designing and implementing new technical processes and policies CANDIDATE REQUIREMENTS Familiar with working in an ITIL based organisation Excellent skills with Windows Server and Client Great understanding of networking, preferably Cisco A desire to learn new skills and provide excellent levels more »

function. Demonstrable experience supporting technologies from a diverse product stack inducing AD, Exchange, Office, Teams and Citrix. Experience of leading shifts alongside core responsibilities. ITIL background or awareness. Experience of leading shifts alongside core responsibilities. Main Responsibilities Acting as a point of escalation for the team and taking responsibility for more »

Fluent in English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to more »

service desk, helping to guide and support junior members of the team. In line with project delivery, you will produce documentation in accordance with ITIL standards. The role will be site-based at the company's Coventry head office, but you ill also have the chance to visit customer sites more »

in the event of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage … anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security ITIL Knowledge If you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting more »

National Desktop and Field Engineer - Technology - CSC - Counter Terrorism Policing HQ The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach more »

Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance more »

management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »

and trends Understanding of ISO27001, Network & information systems regulations and Cyber Assessment Framework Understanding of the GP IT operating framework Understanding of SLAs and ITIL standards for IT service delivery Ability to drive strategic planning activities and to develop plans for work activities over the medium and long-term. The more »

Demonstrable experience in a portfolio management role within an IT organisation or Digital environment IT Portfolio management knowledge or awareness of industry standards (e.g., ITIL, SAFe practices) Stakeholder management and influencing skills (specifically at a senior level), with shown experience of working successfully with diverse stakeholders to ensure that activities more »

knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical more »